MyHeritage Reviews 

Avinoam was very informative with all the offers that were available to me and very helpful in making my decisions. He was also very respectful and explained each .option in its entirety. I give him a firm 5 for helping me as he did.

Very fast and correct solution and my mistakes with payment for services. Solution and way of communication, which is a calling card of only the best company.

I started with a free trial period of two weeks, but after a week, I bought a monthly subscription for premiumplus. After two weeks I got a mail with the announcement that my year subscription had started. I was confused. Apparently, I have two subscriptions now and when I try to contact them, I got no reaction. I want a monthly subscription and not a year subscription. Be careful! I thought it was a very nice site and app, until this. It is just not clear and in the play store you can only see the monthly subscription, not the year subscription. After some research I discovered that the year subscription is at the site. I am very disappointed, it is such a beautiful concept..

Service is great and the staff is always helpful.

Complex problem -- resolved!
Ben was very helpful in listening to the issues I had with my subscription and in resolving them successfully. I appreciate his professionalism as well as his thoughtfulness.

The professional platform as well as the many data and users that contain the MYHeritage

Safe site to use

So fun, i can’t stop looking

MyHeritage is a super platform for genealogical research. Great lobby deserves great Tech

agent explained everything in clear terms, answered my questions

The company representative was clear and patient. Sympathetic to my needs and provided good service.

Great customer care and fantastic resources to grow your family tree

Nathan was very polite and helpful.

If I could rate them at -5 stars I would. There is not a single human being you can talk to at that company if you have an issue. On top of that they think they’re clever for nickling and diming their customers for every tiny feature after you’ve already given them an absurd amount of money for what they’re offering. I’m still waiting for their AI chat bot to connect me to a person after it said it would. If I were holding my breath I’d be dead already. What do you expect from a scammy outfit headquartered in a foreign country I guess. I fully expect them to pay to have this comment hidden from search results.

Easy to use. The only issue is people need verify their information before they put it on a tree. It created a mess trying to straighten it out and get it correct. I do not add to my tree before I verify information.

OMG!
Ordered a DNA kit only for £19 but these blaggards have taken £109 out of my account for family searches which I did not request and can’t get a reply. Do not use unless you want to get ripped off.

Eliza was really helpful in providing a solution to my query. Quick and efficient communication.

Nice man, good voice

American guy I spoke to was really helpful! Sorry I didn’t get his name but he tried to help and he was very polite!