My Hookah Canada has great customer service. I ordered from the USA based website and did not find out until after placing my order that the shipping will come from Canada. After calling a few... See more
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Search engine on WEB site was very good and delivery tracking was also very good. However mode of payment doesn’t give the option of using a credit card directly. Not everyone wants to use PayPal. Ove... See more
I ordered the Aladin Rocket shisha and the shisha itself is beautiful but I want to stress on the service provided. I was unable to blow out the stale smoke. I contacted chat support they immediately... See more
Hands down the best service from an online retailer I have ever received! George called me to let me know he needed to change my order, sent pictures of my options and shipped out my choices that day... See more
Company details
Written by the company
Welcome to Myhookah.ca - the greatest online shop for all types of hookahs, hookah accessories with affordable prices. If you are about to buy hookah online in Canada and yet skip paying shipping you are on the right place. Get the best smoking exper...
Contact info
United States
- www.myhookah.ca
4.4
Excellent
256 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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Good service
George took time to phone me and double check my shipping options to best suit me. Package arrived at local depot and was in perfect condition. Great price great service.
April 16, 2023
Would strongly recommend
Very nice service. Loved the products and had no issues with the shipment arrived fast and in great condition. Would strongly recommend.
April 7, 2023
They’re products are great quality
They’re products are great quality. They called me to tell me that they had the product I wanted but in a different colour. That was thoughtful. The customer service experience was great!
April 1, 2023
They even helped me to set it up and…
They even helped me to set it up and untill now i am satisfied
March 29, 2023
Overall great customer service
Overall great customer service, nice selection, good prices and quick shipment. This is a second KM hookah I had ordered from My Hookah Canada. First one is perfect. The second one does not fit into the glass base and is unsteady. Not like KM hookas I have had before. So, disappointed in the product quality.
March 10, 2023
What a great customer service
What a great customer service! There was a small issue with my order. I got an answer from the company minutes after I sent an e-mail explaining the situation, and it was resolved quickly. Truly amazing. Thanks again 👌
March 13, 2023
High quality
High quality, affordable price and very fast delivery! Highly recommended!
March 13, 2023
Super fast shipping solid prices first…
Super fast shipping solid prices first time ordering from a hookah site and I'm glad i chose this one but i may need to update once my bowl gets in;) got a provost 2 as-well and that came in like 4 days from ON to WPG pretty good id say !!
March 4, 2023
They have a perfect after sales service.
February 24, 2023
The filters I ordered were great
February 19, 2023
Worst product quality
February 18, 2023
Reply from My Hookah Canada
Sorry to hear that you didn't like the herbal molasses. They are known for not being as good as the real molasses. Especially when exposed to extra heat which makes the flavour harsh. You have tried 2 of our top selling brands Karizma and Mazaya. We will report your feedback to the brand owners
Great overall!
The delivery was fast. The prices are really reasonable. The product is excellent. The flavors are amazing.
February 16, 2023
Thank you for the great service
Thank you in ensuring I made the best purchase when one of my items was out of stock. Shipping was so quick. Thank you all again !
January 16, 2023
Amazing customer service and products
Amazing customer service and products. That’s why I would continue to shop from My Hookah! This is a business that ensures customer satisfaction and not just one time purchases and I love this about them. Thank you!
January 10, 2023
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