My Itchy Dog Reviews 

1,136
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very disappointed with buying beef tails for my dog - had assumed thing sold would be safe (or carry appropriate warnings). Dog vomited up small bones from the beef tails, and very alarmed that 'hypoa... See more

Rated 2 out of 5 stars

We ordered two separate items but only one was sent. Our telephone message was not returned but we did receive a reply to our e-mail. They promised to supply the missing item but sent the original ite... See more

Rated 3 out of 5 stars

I love the products and advice and am confident in their expertise. However, the delivery fees are very high (compared to other sites) and they are not flexible. For example, I was waiting for ages... See more

Rated 5 out of 5 stars

Recently purchased Verm-X liquid & CSJ Seaweed & Parsley. My order arrived promptly. Used the Verm-X as directed, and am putting the Seaweed & Parsley on my dogs' food daily. Products seem to be... See more

Company details

  1. Pet Store

Information provided by various external sources

We are a small family company specialising in effective natural treatments for dogs with problem skin. Healthy dog treats, herbal flea and mite treatments, herbal wormers, omega oils, organic neem oil. All for ridding your dog of sore, red, dry and itchy skin. Healthy products for healthy dogs.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(1,136)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time user

I was really pleased with the ordering and speed of delivery of my goods. I will most definately use this company again, fast reliable and easy ordering process.

May 12, 2016
Unprompted review
Rated 5 out of 5 stars

What did I do before 'my itchy dog?'

Found out about My Itchy Dog through a random internet search. My mini schnauzer was suffering terribly from a very itchy coat which drove her mad and made her very unsettled. We had changed her food which had helped a bit but I wanted to know more about what I could do to help her. We wanted to ensure she was totally wheat gluten free as we felt that this a definitely trigger for her itching. However, as we dog owners know, good quality treats are soooooooo expensive! Apparently not everywhere!
I was so impressed with the selection and prices offered by My Itchy Dog and the speed and efficiency of delivery has further ensured my future loyalty. I also purchased the My Itchy Dog shampoo & conditioner which has left schnauzy's coat beautifully soft & virtually itch free. So big thanks to My Itchy Dog. It is reassuring to buy from a company who obviously know and care so much about what they are doing, and who do it so well.
Ps since having such success with the My Itchy Dog shampoo I have purchased some My Itchy Kid shampoo, conditioner and cream for my son who suffers from very dry skin on his scalp, face and neck. Only used for a couple of days but so far ... Amazing!

May 11, 2016
Unprompted review
Rated 5 out of 5 stars

Range & products!

I love the range & type of products on My Itchy Dog, healthy alternatives to products available in pet shops eg snacks, training treats & preventative treatments or remedies. I always check My Itchy Dog first when I need something for my dog & I've been pleased so far with all my purchases!

May 10, 2016
Unprompted review
Rated 5 out of 5 stars

A wonderful website

I wanted to keep my pup on all natural treatments and what a relief it was to have itchy dog recommended to me. It's so informative and easy to use. The products are well described to buying what you need is easy. They are fairly priced and in usable sizes. Service after purchase is excellent and piece of mind that I am doing right by my pup is priceless. Will be recommending thus website to every dog owner I meet and I'm certainly going to tell my vet!

May 10, 2016
Unprompted review
Rated 4 out of 5 stars

Fast delivery

My order arrived quickly, only criticism,is that the pipet in the Four Seasons is not very clear, the dosage is 1ml but there is no 1ml marking on it .

May 10, 2016
Unprompted review
Rated 3 out of 5 stars

Not sure I'd buy from them again.

I've had a mixed bag of experiences when dealing with this company. Firstly, when I placed the order and paid via PayPal, it took the money from my PayPal account but their website showed an error message and no order was logged on my account. I tried ringing them, only to find they close early on a Wednesday, so I emailed them. I got a response pretty quickly saying there had been a problem but it was sorted out and it had now gone through. The order was sent quickly, unfortunately when received I found it had been packed in such a way that the lid of the Billy No Mates (a plastic tub) had been bashed in by another item and the powder had leaked out. I contacted My Itchy Dog about it and they apologised, offering a 50% refund. The refund was actioned quickly but it was showing as 'pending' for several days, normally refunds go through within a day or so. After 3 days I contacted M.I.D and PayPal to find out what was happening. As usual, M.I.D replied promptly saying they'd checked and it was due to go through that day. However, PayPal replied saying there wasn't enough funds in M.I.D's account to cover the £6.50 refund so they were having to get the money from another account, which would take several days more. I contacted M.I.D forwarding PayPals comments but have yet to receive a reply. The refund is still 'pending' after 5 days.
I doubt I will place another order with them. I'm sure that if things go smoothly then they're okay, but I've had too many problems to use them again.

May 7, 2016
Unprompted review
Rated 5 out of 5 stars

Recommended!

Super-service, answers came within hours. Delivery was flawless and extremly fast! I placed my order on a friday and got my package the day after, and I live in Denmark!

May 3, 2016
Unprompted review
Rated 5 out of 5 stars

Fast service and great products so far.

I use as few noxious chemicals as possible so using them on my pets (with questionable results) made me very uncomfortable. It's too early to tell how effective the products are but I've heard good things so I have high hopes. Delivery was quick and everything arrived in perfect condition.

May 2, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service - great product

I have been searching for a safe alternative to spot-on flea treatments for my dog, and was recommended to look at the website My Itchy Dog.
I found exactly what I wanted - Billy No Mates - which is a herbal tincture that I add to my dog's food daily to protect against fleas.
I don't know yet how well it will work, but a big plus for me is the fact that it is so easy to use. It smells and tastes lovely, I add it to my dog's food, and she happily eats it.

April 30, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service, fantastic product

This is my second time ordering from My itchy Dog. I love their products and just recommended them to my neighbor for her itchy dogs. I have had such a good experience with this company I don't even mind the overseas shipping time, which is still faster than a couple companies here in the States. My dogs feel good, I feel safe buying from them and trust their integrity. I've used expensive chemicals, pills, shots, lotions, I spent a lot of money and was never nearly as satisfied as I am with these all natural products. My dogs suffered needlessly. I thank you My Itchy Dog for stepping outside the box and helping my babies.

April 30, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look