I came here based on the positive reviews - big regret. I brought in several expensive garments for both wash-and-fold and dry-cleaning services on behalf of my client. The prices were higher than o... See more
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Great reliable service and clean sheets! I love that they have an app that tells you when delivery is en route and because you can book within time brackets its really helpful for my business when sch... See more
Terrible communication and lack of care. They took a very special item of clothing, ran all of the dye while cleaning it, sent it back, and then it just disappeared. No one will respond to me or give... See more
We were very happy with having found the pick-up service and book through the app. Unfortunately, two out of three times we used it, they stored our debit card details in their systems and charged an... See more
Company details
Information provided by various external sources
Dry-Cleaning and Laundry Collections & Delivery Service offering a 24h turnaround 7 days a week.
Contact info
United Kingdom
- www.mylaundress.co.uk
1.7
Bad
36 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Lovely people and epic service 💪🏽
September 19, 2019
Unprompted review
Amazing service Highly recommended!
Amazing service and delivery, Highly recommended to anyone who wants a quick turnaround, will be using this service again!
September 16, 2019
Unprompted review
A good and timely service
September 16, 2019
Unprompted review
My laundress have been absolutely…
My laundress have been absolutely amazing.. from answering my questions to the service provided... i will use them again...
Thank you so much
September 4, 2019
Unprompted review
My Laundreet is the best laundry…
My Laundreet is the best laundry service I have used in black then they took my close at 9 o'clock in the morning and the water back at 3 o'clock and the price is very good and the service is great I have used to dry cleaners around the town all of them gave me crazy trousers My laundress quality is very good
September 1, 2019
Unprompted review
Excellent service!
Excellent service. Quick. Professional and reliable!
September 1, 2019
Unprompted review
Convenience & Quality
Great service and fabulously convenient! More than happy with the quality of the wash and the turnaround time. Will be a regular user of mylaundress.
August 31, 2019
Unprompted review
Magnificent service my laundry got…
Magnificent service my laundry got collected within 10min and returned within a day. Keep it up my laundress 👌🏽
August 31, 2019
Unprompted review
Reply from Mylaundress
Thank You for your feedback Mr Hakim
Superb
Superb. Prompt, a beautiful job of the cleaning, and pleasant to deal with.
August 31, 2019
Unprompted review
Reply from Mylaundress
Thank you for the very kind words.
Really impressed with the speed of…
Really impressed with the speed of MyLaundress picked my dry cleaning up within two hours of order and had it back to me the following day smelling and looking great. Excellent customer service and really professional. Also found the Website and app really easy to use and place an order.
Will be using MyLaundress again that for sure.
July 2, 2019
Unprompted review
Duvets and bedding
We had our duvets, pillows and all bedding washed. They came back looking brand new and smelt amazing too.
First time we had our duck feather pillows washed (was a little nervous), they came back looking and feeling new too.
The service was really good and hassle free.
June 27, 2019
Unprompted review
Professional, good value & speedy
Sent off lab coats to be professionally cleaned and was given a great deal. The coats came back as good as new and in record time. Professional service which is second to none. Won't use any other company. Many thanks!
June 18, 2019
Unprompted review
Reply from Mylaundress
Hi Lucy San Bibby,
We are delighted you are happy with My Laundress services you have received. My Laundress takes great care to provide the highest levels of service. We look forward to servicing your future orders.
Best Wishes
My Laundress
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