I ordered custom reels for a viewfinder for my daughter. The reels that were delivered were too thick to be used in the viewfinder, so they were completely useless. I tried to post a review on the act... See more
Company replied
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Created with AI, based on recent reviews
MyPhotoWallet brand was established in 2019. We have always focused on making unique personalized gifts for customers, providing very competitive prices, and are committed to bringing a better shopping experience to customers around the world.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Great customer service. I needed a replacement and their communication was excellent, quick, friendly and gave me confidence in the company as I hadn’t ordered anything before and it had popped up on facebook. I did read their reviews before I ordered and they haven’t disappointed.
Packaging not great poor packaging not as not as nice as advertised cannot upload a photo it is the picture globe I purchased 2 for Xmas presents took 2 weeks to arrive strongly advise not to buy
Good quality item took bit longer than i thought. Only downside was Yodel who delivered item for them left it behind bins on ground and never said it was delivered so if they still use Yodel i would not be ordering from them. Item was outside in rain for 2 days.
Great item and looks really impressive once charged. Not a bad delivery time either. Would recommend!!
Bought a fridge magnet that played music , the picture i sent in was a professional taken on our wedding day . High grade picture . The box it came in was not the best but could live with it. However the magnet it self was terrible . The picture was 100 times brighter and you couldn't see me or my wife. Reported it to get told it was the best they could do and offered me £5 compensation
I was amazed by the detail and the quality of my order. Would definitely recommend!!
My kids look like monsters! I am thoroughly disappointed...I sent you beautiful pictures for my son's wallet. The pictures look NOTHING like the ones I sent. I am SO beyond disappointed!!!
Item exactly as described Wey happy with it and would highly recommend A*** seller
I ordered this product for a friend for Christmas. Her husband passed away 6 years ago & I saw this & thought how lovely it would be for her. I had a picture of them both placed on the front of the moon & always in my heart on the back. The item took just under 2weeks to arrive. I cried when I opened it- it’s perfect. I’d love one for myself. Thank You so much.
Can anyone tell me if this is a scam? I’ve ordered weeks ago. Zero communication and item never arrived!!
Easy ordering,
Delivered within specified time.
Love the fact you can put your favourite person on the item.
Great that the item can be charged.
I also loved that the packaging was the same image of my granddaughters favourite performer.
The music sounds great too, does not sound tinney or screechy at all.
The packaging, cable and the stand cost extra, slightly more than I would want to pay but it is a Christmas present- overall it looks awesome and I would purchase again.
Lovely wallet with photo on, love it and I’m sure my son will. Thank you
Love the musical fridge magnet cant wait to see my niece and her mums reaction when they see it. Excellent customer service, very supportive, helpful, genuine and quick to respond . I would 💯 recommend this service.
ordered the customized guitar pics with spotify code. colors were dull and photo was blurry. the spotify code did not work. They did not want to offer a refund. Finally offered to replace. I paid for expedited shipping and it’s been a month and the replacement product has never arrived.
My first order with this company a year ago went well so I thought I could trust them. I made a new order a month before I had to leave to the airport. I sent a perfectly visible photo but somehow they make my face in the photo very dark and barely visible of any features. They sent a preview photo and sent a response of how bad it looked but apparently they didn’t listen because 8 days later I got it in the mail and my face was completely inked out, even worse then the preview photo. What’s the point of gifting this to someone of them and a black blob? Anyone working on it would be able to look down and say I should retry because it looks horrible. They only could give half my money back but I was forced to reorder and basically had to draw it out for them. I paid a ridiculous amount for the fastest shipping they had… 11 days later it’s still not here and this customer service lady I’ve been emailing is apparently a robot with no understanding of my situation because I can’t get any real help out of her and had to repeat myself multiple times. I showed my friends and family and they too are baffled at my situation. I tried contacting the delivery service but no one will respond. I hate to be that person and I’m not even exaggerating but I’m very upset with this company, I thought I could trust them to do their job.
Great communication and a lovely product. Will be using again and will recommend.
Thank you.
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