PrizePicks Reviews 

3,464
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, most reviewers were let down by their experience overall. Customers frequently complained about severe difficulties when trying to withdraw their earned funds, often facing unexpected error messages, payment rejections, or suddenly locked accounts. People also experienced deeply frustrating issues with customer support agents who routinely provided unhelpful or completely preprogrammed responses. Reviewers mentioned that the mobile application frequently freezes, glitches, or alters betting lines unexpectedly during active gameplay. Consumers strongly felt that the platform's payout structures, hidden fees, and promotional offers were entirely misleading and deeply unfair. Many individuals advised others to avoid depositing money entirely to prevent losing funds on the platform.

What people talk about most

Payment

People report negative experiences with payment, noting that the withdrawal process is an absolute nightmare.... See more

Customer service

Reviewers express deep frustration and negative feedback regarding customer service, citing widespread... See more

Application

Users describe negative interactions with the app, frequently expressing strong dissatisfaction. Consumers... See more

Price

Reviewers highlight negative aspects of price, consistently reporting lower payouts and describing the... See more

User experience

Customers had negative experiences with user_experience, frequently reporting frustrating glitches, freezing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

So, Hill breaks leg, since he played into 3rd quarter, no protection for injury. Garbage! What happen to taco Tuesday? How about protection play Friday? This once very good site has gone down hill! T... See more

Rated 1 out of 5 stars

Absolute garbage. Slow, sluggish, nonresponsive interface. Location services constantly messing up and telling me they're not available in my area, despite the fact that they are. Customer service is... See more

Rated 1 out of 5 stars

This app is absolute garbage. I can't withdraw my winnings because there is still a portion of my funds which I haven't wagered yet. So, even though I just won $100 that I would like to withdraw, I c... See more

Rated 1 out of 5 stars

Zero stars. Trash scam bet application. They delete, freeze and glitch your screen whenever you have a good winning bet pick. They mislead you on the red and green color analysis by doing psychology... See more


Company details

  1. Events & Entertainment

Written by the company

PrizePicks is the most simple, fast & fun DFS game. Grab your 25% deposit match up to $100! You can find us in the iOS App Store & Google Play!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(3,464)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst website EVER

The worst website EVER! Always logging me out and when I try to login it says I’m entering the wrong credentials… takes to long to post people scores. Definitely uninstalling and deleting. Customer service sucks they are horrible!

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

This App is absolute trash

This App is absolute trash, very slow update on scores, always freezes and I would NOT recommend it at all. I gave it a second try months later but it still doesn't work well. Dont waste your time or Money ..

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

PrizePicks is horrible

PrizePicks is horrible. Pure fraud…. I referred several people just by copying my link and sharing it without a problem, however this past week has been different .i continue to bring new customers by sending my link but this week they were removing my code automatically so that I wouldn’t receive the referral bonus . That is unacceptable and to think I have them the benefit of the doubt and still tried them even after all the bad things I’ve heard .

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money on this one

Not what they claim it is. It's totally worthless. Just a bunch of numbers compiled to get a "percentage" of the chance to come in, and their math calculations suck. You can do better throwing darts at pictures of players and going with whoever the dart hits on! On top of that, they don't give odds for half the players. A waste of money.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Withdrawing your funds is an absolute…

Withdrawing your funds is an absolute nightmare. I used Prize Picks for about six months and then tried to withdraw some funds back to my bank account. It failed multiple times and after finally getting through to support they said since I deposited with apple pay I cannot withdraw and need to add new $$ and bet the new money and then I can withdraw to my linked bank account. How is this even legal!??

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Stole $1100 from me

Was using prize picks for 3 years. Won $1100 and my account was banned and funds were seized. 2 months later now, still not contact from PrizePicks. Their communication is awful. They need to hire a rep that personally deals with issues like these, is tough enough to talk on the phone. Bunch of softies.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Placed a $10 promo bet

Placed a $10 promo bet. Neither player plated, so it was marked as "refunded."

I was not expecting cash, just another entry ticket, according to their terms. No refund ticket was issued.

Wasted 40 minutes talking to an incredibly unintelligent customer support agent who didn't even understand the issue.

He kept stating that "the refund window was missed" which makes zero sense because the game that I bet on took place a day after the "refund window," which suggests that their entire refund mechanism for games which occur outside of promo windows is broken.

Either way, just skip this app that takes huge vig and use Polymarket or Kalshi (I have no connection to either).

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

They hold your money and ask for your…

They hold your money and ask for your personal info to retrieve your money even after the fact that you have withdrawn and deposited with YOUR card . They restrict your account so you can’t get your money. IF YOU WANT TO BET ON GAMES USE A DIFFERENT APP BECAUSE THEY WILL KEEP YOUR MONEY & ITS BEEN WEEKS SINCE IVE TALKED TO SOMEONE.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible I been using prize picks for…

Terrible I been using prize picks for awhile and betting between 100-900$ a day. Recently I been encountering a glitch to where I have to close the app and restart it or reinstall the app just to get my payouts. But yesterday I put 15k on a play and won during the early payout. I tried pulling my money out but it started doing the glitch again, so instead of reinstalling the app I got ahold of customer service and they are completely ignoring my problem the whole time. I provided them with screenshots and they never responded after that and they just closed my chat. They are terrible people who are stealing money. The moment I do a large bet, they stole everything. Please report them and don’t ever use prize picks for long term investing or large bets. They will not make you rich, they will literally take your money.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Issue withdrawing and account under investigation

I have been having issues trying to withdraw fund from the account. I am getting an error. I called on Feb 4 , and had to upload my id and do a selfie. That night I won and when I tried to withdraw I got the same message and repeated the steps and was told to try at 9 in the morning. When I reached out they tell me to go through the steps AGAIN. I for got my wallet at home. I come back to a message stating my account is under investigation. When I asked why they tell me they know it frustrating. What is frustrating is that I am depositing money easy and when it comes to withdrawing there is an issue. Then you want to investigate. There is nothing fraudulent about my account at all because I barely even play.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

On 1/22 I had a 6 leg

On 1/22 I had a 6 leg, all hit but 1 on a hockey player getting a point. Brady had a goal and was given the point but prize picks didn’t honor it. I provided proof what online stats had for him and they gave me an excuse about using third party information. Then I showed them proof on their own prize picks platform showing for a point. Then they gave me another b.s excuse. They don’t want to pay out. They are scamming people!!!!! I will never use prize picks again

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is a joke won't give me my money

Customer service is a joke account got flagged and I verified what they wanted then Ella from Prize Picks customer service wanted more information and when I refused they told me "The investigation will not commence without the needed document, rest assured that your funds and pending lineups are safe even if your account is temporarily disabled." Never told me why and then they just keep what ever money you have and tell you to submit for a review and keep referring to terms of service. They wonder why they have 1.9 star review its only going to get worse. DONOT USE PRIZEPICKS EVERYTHING IS GOOD UNTIL YOU WANT YOUR MONEY!!!! Read other reviews and you will see. I got 2 words for you Prize Picks "You Suck" give me my money

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Was excited to finally jump into sports…

Was excited to finally jump into sports betting. Started slow 100 dollars. Almost immediately I was not allowed to place lineups or any other wagers. So I decided to withdraw my 59 dollars and prizepicks says sorry your not allowed to do that also. Tried talking to a live person and it stated AI had already handled that and I was not allowed to make rosters, or remove my 59 dollars. Its just sitting there with a button to withdraw then says you're not allowed. Feels like a total scam, Definitely would not use this site.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

The app is confusing to bet

The app is confusing to bet. Min bet is $20. You can’t bet on a traditional money line or point spread game. When I tried withdrawing the money, I kept getting errors. Had to spend 30 min on customer chat to get that to work. To get money out , I had to link my bank account. Now I can’t unlink bank account. I predict this app will be done or out of business within 1 year

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

If u win a big bet

If u win a big bet , they will 100% change the stats to make your winner ,a loser. And way after the games final. I won 10k. Was waiting on my payout. Went back on 30 mins after the game final, just to see they moved Tyrese maxey from 48.2 to 47.9. There's not even a stat that can drop a player .3. But that was exactly the amount it took to put him under thd projection of 48 fantasy points. When u write in with the screenshot, they'll say they can adjust ut after the game. And then they'll say sorry u lost and end the conversation. Everyone start sending those screenshots to the NY gaming commision. This app isn't fair at all. And they'll say they only use their sports news source. They said ESPN is not reliable amd that the teams game page isn't either only their source. But refuse to tell u the source, so that u can match up the bet. Its because they put whatever they want up. Betr is way better.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service and app failure

Prize picks did not work with me when the app didn't deposit my $20 but it still came out of my account. Because they had a reference number and they believe I was able to submit my line up, which I did not Because the app generated a reference number so They did not refund my $20 dollars back to my account. Do better by your customers. You lost a customer over $20. It was fun while it lasted.

January 21, 2026
Unprompted review

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