PrizePicks Reviews 

3,464
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, most reviewers were let down by their experience overall. Customers frequently complained about severe difficulties when trying to withdraw their earned funds, often facing unexpected error messages, payment rejections, or suddenly locked accounts. People also experienced deeply frustrating issues with customer support agents who routinely provided unhelpful or completely preprogrammed responses. Reviewers mentioned that the mobile application frequently freezes, glitches, or alters betting lines unexpectedly during active gameplay. Consumers strongly felt that the platform's payout structures, hidden fees, and promotional offers were entirely misleading and deeply unfair. Many individuals advised others to avoid depositing money entirely to prevent losing funds on the platform.

What people talk about most

Payment

People report negative experiences with payment, noting that the withdrawal process is an absolute nightmare.... See more

Customer service

Reviewers express deep frustration and negative feedback regarding customer service, citing widespread... See more

Application

Users describe negative interactions with the app, frequently expressing strong dissatisfaction. Consumers... See more

Price

Reviewers highlight negative aspects of price, consistently reporting lower payouts and describing the... See more

User experience

Customers had negative experiences with user_experience, frequently reporting frustrating glitches, freezing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

So, Hill breaks leg, since he played into 3rd quarter, no protection for injury. Garbage! What happen to taco Tuesday? How about protection play Friday? This once very good site has gone down hill! T... See more

Rated 1 out of 5 stars

Absolute garbage. Slow, sluggish, nonresponsive interface. Location services constantly messing up and telling me they're not available in my area, despite the fact that they are. Customer service is... See more

Rated 1 out of 5 stars

This app is absolute garbage. I can't withdraw my winnings because there is still a portion of my funds which I haven't wagered yet. So, even though I just won $100 that I would like to withdraw, I c... See more

Rated 1 out of 5 stars

Zero stars. Trash scam bet application. They delete, freeze and glitch your screen whenever you have a good winning bet pick. They mislead you on the red and green color analysis by doing psychology... See more


Company details

  1. Events & Entertainment

Written by the company

PrizePicks is the most simple, fast & fun DFS game. Grab your 25% deposit match up to $100! You can find us in the iOS App Store & Google Play!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(3,464)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute garbage

Absolute garbage. Slow, sluggish, nonresponsive interface. Location services constantly messing up and telling me they're not available in my area, despite the fact that they are. Customer service is a mess of brainless pods who give preprogrammed answers that don't even address the issue. They just frustrate you and hope you'll go away. Wish I could give zero stars.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

This app is trash - DO NOT USE.

This app is trash. Came over from FanDuel. This is a nightmare. Could not enjoy the game the app was freezing the entire game. Glitching garbage. Also my stats were showing completed. When it did manage to get in suddenly Amen Thompsons completed points were not completed. This feels very scammy. So disappointing. I will be returning to FanDuel where my beta feel safer and a lot more professional. DO NOT USE THIS APP!

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

So I hit for $150 on Prizepick tried to…

So I hit for $150 on Prizepick tried to withdrawal which wouldn’t allow me too talked to an agent which they made up an claimed I wasn’t following guildlines so they suspended my account to prevent from them paying me I currently use underdog an have zero problems

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

so how do i get my funds and then close…

so how do i get my funds and then close acct. u took my deposit and wont and arent gonna pay out. or refund me... u tell me if not call bank and post review about yall
Justin • 4h
???
Justin • 3h
Profile image for CW
CW joined the conversation
Hello, we’re experiencing higher than normal ticket inquiries at the moment. I would appreciate your patience. I will follow up very shortly. Please refrain from messaging multiple times until I message you. It pushes you further down the list which delays you getting assistance. Please allow between 45-60 minutes for a response. Thank you!
CW • 3h
Violations of our Code of Conduct or Terms of Service are subject to disciplinary action, which includes, but is not limited to:
Temporary or permanent disqualification from a specific contest
Temporary or permanent disqualification from the entire PrizePicks service
Revoked fantasy points or prizes
Improper conduct is determined at the sole discretion of PrizePicks. We have determined that your account is in direct violation of our Terms of Service. The nature of these violations has been deemed excessive in which case we have hereby deactivated and permanently closed your PrizePicks account.
Any future attempts to create additional accounts will be found. The account(s) will be deactivated and funds deposited into the account will be seized.
We cannot divulge any additional details surrounding this verdict in order to protect the integrity of our investigative process.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Do not waste your money on this scam

Do not waste your money on this scam. I deposited cause i got a promo if i play 5$ get 50$ in free bets . I infact did not get the 50$ and got scammed no where did it say place bet on player it said play 5$ or more thats it. In my state you cant use player pick apparently. Please stay away from these scam artist.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

No support

I cant get any help whatsoever from a human. This company is only here to take your money. If you need any kinda help whatsoever, you are 100% screwed. Only A.I. support which was useless. Never answered any important questions or problems i had. Soooo GD frustrating. Save your money and find a human bookie

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Like the other low ratings

Like the other low ratings, it's a nightmare to withdraw your funds. I'm glad it wasn't a lot of money but it's still been frustrating to get money out. Definitely going to use another platform once I finally manage to withdraw... if that ever happens.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Prize Picks took money away from my…

Prize Picks took money away from my account and will not return it. They said they made a mistake on a payout, but when they make a mistake on their stats, and you lose, they don't return your funds.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

This company let's people use stolen…

This company let's people use stolen credit card info and steals money from innocent people. I had to jump thru hoops to first cancel my card then wait to get my money back not to mention waiting for a new card. I think they should be looked at by Federal Authorities. They need to be shut down.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Unsettled error

I selected a game under teams. On 24th dec 1231am.
This game was canceled on the 21st of December it should not be available for selection. Prize picks cant fix it or refund for an error on their site that was their cause. So dis appointed.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t use prize picks !!! Especially RECEPTIONS style Bets they cheated me

At one point, I thought prize picks may have been better than Hard Rock until they showed me their true colors here.
Be very careful with RECPTION BETS!!!! They do Ties apparently .
I had a six leg parlay last night where two of my legs were injured before the half and got rebooted, which means they should have been removed from the parlay. Treyveon Henderson Injured and Rebooted, also Lamar Jackson injured and Rebooted. Drake Maye Needed ⬆️31.5 pass attempts he got 44✅. Derrick Henry needed ⬆️17 Rush Attempts he got 18✅. Zay Flowers needed ⬆️0.5 Rush yards he got 18✅. Lastly the big Discrepancy,
Zay Flowers last night. All I needed him was to get 7️⃣ seven receptions or more, but they did not mark him Green. It showed two horizontal gray lines, stating that it is still processing or a Tie/push. I had two players that were certainly injured before the halftime and were ruled out, which means the rest of my bet and all the other four legs hit, which means I was 4 out of 4 all correct. They didn’t wanna give me the win. They even said in the chat that he should’ve been marked green 😱, but they found a way to screw me out of the bet since it was the last one of the night that hit. They never gave me any clear actual reason. As of why. If I can show the screenshots of the conversations, they said they pretty much didn’t have a valid reason. I had all the facts, but they were not fair nor just.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PLAY THE CULTURE GAMES

DO NOT PLAY THE CULTURE GAMES. They will not explain why they did not payout after the game. They just say the results are based on third-party review and told me to read the game instructions. There is no way of contesting their results or proving them wrong. They claim high payouts in culture games, but then just tell you that you lost, too bad "game results can't be overturned".

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is AWFUL!

Customer service is AWFUL!! I’ve been trying to get verified and they just run you around it circles with the same automated responses. Go anywhere else to make picks!

December 3, 2025
Unprompted review

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