Myprotein Reviews 

356
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Many individuals expressed deep satisfaction with their overall interactions. Customers frequently praise the exceptional product quality, noting that the items are very durable, reliable, and well-made. People specifically highlight the delicious protein flavors and the wide selection of fashionable sportswear available for purchase. Consumers also deeply appreciate the remarkably fast shipping, helpful promotional discounts, and overall very smooth shopping process. Some reviewers were not happy with delivery delays to certain international locations, occasional unavailability of specific clothing sizes and colors, and felt that the overall prices could be slightly lower.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality of both sportswear... See more

Quality

Consumers find quality to be exceptional, praising the high standard of both apparel and sport products.... See more

Order

Reviewers highlight ambiguous aspects of order, with varying customer experiences. Some consumers note quick... See more

Price

Reviewers mention ambiguous feedback about price. Some consumers note that prices could be slightly lower and... See more

Delivery service

Clients share positive opinions on delivery service, noting that shipping is generally fast and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything is great, and the clothing quality is very good, but the sizes and color variations are often unavailable.

Company replied

Rated 5 out of 5 stars

I love My protein. Its the best leggings ever! Im wearing collection TEMPO for sports and walk daily. I recommend. I order from SLOVAKIA 👌

Company replied

Rated 5 out of 5 stars

I love shopping at MyProtein. Their products are top tier and the proteins are always tasty and rich in flavor. The quality of all MP products is very high. I also love MP clothing which is also at hi... See more

Company replied

Rated 5 out of 5 stars

Myprotein is my guilty pleasure Perfect clothes for every training My new discover is their MilkShake i can’t wait to taste it

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom

  • www.myprotein.sk

4.3

Excellent

TrustScore 4.5 out of 5

356 reviews

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Asks customers to review

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4.3

All reviews

(356)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scammers! Stay AWAY!
My GF ordered bunch of things from their website. The order arrived incomplete. We tried to contact customer service for several days - nobody on the other side. We wanted to return stuff as we ordered stuff in multiple sizes - the website says the order number does not exist. Tried contacting customer service - nobody on the other side. I am left with stuff that is not my size and no means to return the items. I am shocked that the company has relatively ok review score. After browsing reddit and quora, experience like mine is very common.

December 1, 2025
Unprompted review
Myprotein logo

Reply from Myprotein

Hello Yannick,
 
Thank you for leaving your review. I am sorry to hear about this experience.
 
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
 
We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

I dont recommend this online shop

I purchased an item from this online shop, but unfortunately, it was too large. I wanted to exchange it, but that wasn't possible. I thought I would return it and order the correct size, but I found out that I would have to pay for the return, which is not in line with European law regarding the right of withdrawal. The customer support was terrible; they couldn’t answer my questions and just sent template emails. In the end, I had no choice but to pay the fee for returning the item that was too big for me. I spent more than 200 euros here, but I dont recommend this online shop and will never return.

October 9, 2024
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars

Love this brand

Love this brand, ordering for years!

September 2, 2021
Unprompted review
Myprotein logo

Reply from Myprotein

Hi,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

Problem solved

I have one problem with discount code on my order.
Everything was solved very quickly and willingly.
Really good job!
I appreciated.

August 3, 2021
Unprompted review
Myprotein logo

Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Excellent,no problem

Excellent, no problem 👍

April 14, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Perfect

I can only recomend this website. I make an order almost every month. They sell goods in very high quality and delivery is also very fast.

April 13, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great products!

April 13, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Perfect!!

Super!!
Perfect
Comfort
Fast

April 13, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Postage is not cheap

I can ot judge purity of products.

April 13, 2021
Myprotein logo

Reply from Myprotein

Thank you for the review, Duasn.

We do strive to provide the best shipping options, we do have a small charge for this but do have a free delivery threshold as well.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Cheers,
Matt

Rated 5 out of 5 stars

I love your style of the clothes and…

I love your style of the clothes and how they fit on. Sooo I just love it.

April 13, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Satisfied

Delivered in 2 days, everything was in order, products are satisfying and tasty.

March 25, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

excellent

good price, quick delivery, top products

March 25, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

good job

good job, thank you

March 25, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 2 out of 5 stars

I got a different product

I got a different product. I ordered flag drops-white chocolate but recieved different taste- peanut butter with chocolate

March 25, 2021
Myprotein logo

Reply from Myprotein

Jozef, I am sorry to hear of this matter.

I do want to assist and get this resolved. I have just messaged you via your account. Please sign in to view this and get back to me.

Kind regards,
Matt

Rated 5 out of 5 stars

Good products, good custumer service :)

I like the products and I bought several times.
Usually the delivery is on time and the package is perfect.

I also experienced that the customer service is trying the best to satisfy the clients, I really appreciate their involvement in a issue I had for an order.

I also bought several gym clothing. I found the price-quality ratio very valuable and true size clothing.

Thank you to the customer service team for putting the client first - very much appreciated.

March 25, 2021
Myprotein logo

Reply from Myprotein

Thank you for the review, Maria.

I have just messaged you via your account regarding this, please sign in to view this and get back to me. I will be able to get this resolved.

Kind regards,
Matt

Rated 5 out of 5 stars

good quality products for very good…

good quality products for very good price when various in-store discounts are used

March 23, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 5 out of 5 stars

Fast delivery

Fast delivery, goods are as expected

March 21, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Samples

Thanks for samples, will order more :)

March 18, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

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