Myrooms Reviews 

645
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My feedback is positive and don’t really have any complaints. Mihai and the myrooms team have been helpful always, when inquiries or maintenance matters were raised mihai and team were quick to resp... See more

Company replied

Rated 5 out of 5 stars

Mihai is a nice person who is always ready to give help to his tenant. And he can always give a appropriate solution base on the situation case by case with much patience to explain everything clearly... See more

Company replied

Rated 1 out of 5 stars

A scam company DO NOT RENT WITH. I lived in a property of theirs in 2021 with about 9 other residents (a 12 bed property in London). They were fine up until the end where we had people coming in to th... See more

Rated 5 out of 5 stars

I want to express my gratitude to Mihai and the company he works for! Mihai and his company are impeccable, like Swiss Philippe watches, never missing a beat. They respond promptly, they are always... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Myrooms is the fastest growing accommodation provider in London. Myrooms provides specialist services to both corporate clients and private individuals – students and professionals – and ensures each maximises their chance of achieving a suitable accommodation solution. The consultants at Myrooms are driven by passion, enthusiasm and strive to deliver satisfactory outcomes to all their clients.


Contact info

4.1

Great

TrustScore 4 out of 5

645 reviews

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4.1

All reviews

(645)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient, easy and reliable

Myrooms was easy to deal with, efficient and reliable. I would highly recommend them as trustworthy and friendly, as well as more than willing to help me out.

May 30, 2024
Unprompted review
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Reply from Myrooms

Thank you for your positive review! We're pleased to hear that you found Myrooms easy to deal with, efficient, and reliable. Your recommendation means a lot to us. We strive to be trustworthy, friendly, and always ready to help our clients. If you ever need any assistance in the future, please feel free to reach out. Thank you for choosing Myrooms!

Best,
Myrooms Team

Rated 4 out of 5 stars

Very Helpful and Easy Process

Mihai was a very helpful and assisted me in finding a place that fit my budget. I went to him with very little and he helped me to pick my dream place. Very quick turn around for checks and was a very easy moving in process.

May 30, 2024
Unprompted review
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Reply from Myrooms

Thank you for your kind words! We're delighted to hear that Mihai was able to help you find a place that fits your budget and fulfills your dreams. It's wonderful to know that the process was quick and moving in was easy. We're committed to making the rental experience smooth and enjoyable for our clients. If you have any further needs or questions, please don't hesitate to reach out. Welcome to your new home!

Best,
Myrooms Team

Rated 5 out of 5 stars

I had the most incredible experience…

I had the most incredible experience working with Mihai to find my new home. Despite my disabilities, he treated me with the utmost respect, patience, and understanding.

Mihai went above and beyond to ensure that every step of the process was accessible to me, regardless of the time or effort required.

Unlike other companies, he never once ignored my needs, but instead, he guided me with care and compassion.

Thanks to Mihai, I now have a place where I truly feel like I belong. From the bottom of my heart, thank you, Mihai, for your unwavering support and dedication.

You've made a profound difference in my life as a DEAF man.

April 2, 2024
Unprompted review
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Reply from Myrooms

Dear Legon,

Thank you lots for your very valuable feedback.

We are happy to know that Mihai was of great assistance throughout the process and that you have chosen Myrooms as the real estate agency to rent a room with in London!

All the best,
Myrooms team

Rated 5 out of 5 stars

I am deeply grateful to the "My Rooms"…

I am deeply grateful to the "My Rooms" Agency for their invaluable assistance in one of the most challenging tasks in London – finding a suitable living space. They streamlined the process and presented me with a plethora of options. Their responsiveness and genuine concern for their clients' needs are commendable. A heartfelt thank you to the exceptional Mihia and Kareem for their outstanding support.

May 2, 2024
Unprompted review
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Reply from Myrooms

Dear Mahmoud,

We thank you a lot for your feedback.

We are delighted to know that Mihai and Karim were of great help and aid throughout the rental process.

All the best,
Myrooms team

Rated 5 out of 5 stars

Thank you MyRoom, thank you Mihai!

I'd like to extend my sincere appreciation to Myrooms for their exceptional service! Specifically, I wish to express my heartfelt gratitude to Mihai. His assistance has been invaluable throughout the entire process. Mihai's professionalism, kindness, and patience have truly made a difference. He not only promptly addresses my inquiries but also provides clear explanations and effective solutions to any concerns I may have. Meeting him in person only reaffirmed his warm demeanor and respectfulness. It's been a pleasure learning from Mihai, and I'm genuinely grateful for his support and guidance. He embodies positivity and excellence, and I consider myself fortunate to have had the opportunity to work with him. Thank you, Mihai, for your outstanding contributions, help, support and character!

May 1, 2024
Unprompted review
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Reply from Myrooms

Dear Jingnan,

Thank you for your kind and valuable feedback.

We appreciate it and are ecstatic to know that Mihai was of great assistance throughout the whole process.

All the best,
Myrooms team

Rated 4 out of 5 stars

MyRooms review - Initial experience

My realtor Mihai was very helpful. I was moving to the UK for the first time and I could not have had a less stress free move even if I tried!

March 6, 2024
Unprompted review
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Reply from Myrooms

Dear Sive,

Thank you for the feedback.

We are delighted to know that Mihai was helpful throughout the rental process.

All the best,
Myrooms team

Rated 5 out of 5 stars

Myrooms was really helpful with the…

Myrooms was really helpful with the renting process & they give you regular updates on what’s required. Mihai really helped secure the rental.

April 23, 2024
Unprompted review
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Reply from Myrooms

Dear Arthur,

Thank you lots for the feedback.

We appreciate it, and happy to know that Mihai was of great assistance throughout the rental process.

All the best,
Myrooms team

Rated 5 out of 5 stars

Excellent treatment with us

Excellent treatment with us, from the rental until now, agile and helpful, special thanks to Mihai.

Many thanks

Adriana and Oscar

April 23, 2024
Unprompted review
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Reply from Myrooms

Dear Adriana and Oscar,

Thank you for the feedback.

We are ecstatic to know that the moving process was easy going and that Mihai's assistance was up to your expectations.

All the best,
Myrooms team

Rated 5 out of 5 stars

Marine with Myrooms was so helpful in…

Marine with Myrooms was so helpful in finding me a room in a very short time frame. She was very responsive and and answered all questions I had very quickly. All communication is done via WhatsApp rather than email, which makes communication much easier. I can't thank Marine enough! Would definitely recommend Myrooms to anyone looking for a room in London.

April 17, 2024
Unprompted review
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Reply from Myrooms

Dear Ali,

Thank you for the feedback.

We are ecstatic to know that the moving process was easy going and that Marine's assistance was valuable.

All the best,
Myrooms team

Rated 5 out of 5 stars

Marine was really helpful and…

Marine was really helpful and responsive. I was in a hurry to find a room, thw whole process with marine was very efficient and smooth!

April 16, 2024
Unprompted review
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Reply from Myrooms

Dear Jinyong,

Thank you for the feedback.

We are ecstatic to know that the moving process was easy going and that Marine's assistance was valuable.

All the best,
Myrooms team

Rated 5 out of 5 stars

Mihai consistently checks in on me to…

Mihai consistently checks in on me to make sure I am happy in the property. He was great throughout the entire moving process and also since I moved in.

February 26, 2024
Unprompted review
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Reply from Myrooms

Dear A P,

Thank you for the feedback.

We are ecstatic to know that the moving process was easy going and that Mihai's assistance was valuable.

All the best,
Myrooms team

Rated 5 out of 5 stars

sharing my feedback about my rental with Mihai

I wanted to share my feedback on my recent room rental experience with Mihai.

Initially, I was a bit skeptical about the online process as there is no direct viewing, but it turned out to be surprisingly smooth and efficient, with no unpleasant surprises at the end. The location is fantastic, right next to my workplace, on a quiet street close to everything I need.

Thank you for providing such a convenient and comfortable living space!

March 22, 2024
Unprompted review
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Reply from Myrooms

Dear Jordan,

Thank you for the feedback!

We are very happy to know that you had a great experience renting a room with Myrooms and that Mihai was of immense help throughout the procedure.

All the best,
Myrooms team

Rated 5 out of 5 stars

Effective service

Had an effective and helpful experience. Have lived in the property for a month and it’s good so far. Will be a good choice for people looking for property aboard or just move to London.

February 26, 2024
Unprompted review
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Reply from Myrooms

Dear 陳彥雅,

Thank you for the feedback.

We appreciate the fact that you are having a great experience renting a room with Myrooms.

Thank you for choosing us!

Best,
Myrooms team

Rated 5 out of 5 stars

Marine helped me to find the right…

Marine helped me to find the right accommodation ! I just moved in and I am very happy with the conditions of the property and the room. Also she is very helpful and responsive ! Thank you again. Will definitely recommend Myrooms.

March 13, 2024
Unprompted review
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Reply from Myrooms

Dear Auriane,

Thank you for your feedback!

We appreciate the fact that Marine was of huge assistance to your during the rental process and that the property was up to your expectations.

Best,
Myrooms team

Rated 5 out of 5 stars

Great service

completing the letting process was smooth quick and efficient

February 5, 2024
Unprompted review
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Reply from Myrooms

Dear B B,

Thank you very much for the feedback.

Very happy to know that you had a great experience renting a room with Myrooms.

All the best,
Myrooms team

Rated 5 out of 5 stars

Profesional

Profesional, respectul, present every time we need and very easy to have a contact to help you

March 7, 2024
Unprompted review
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Reply from Myrooms

Dear Maxime,

Thank you for your feedback!

We appreciate the fact that the rental procedure was up to your expectations and that you a good customer service experience.

Best,
Myrooms team

Rated 5 out of 5 stars

Mihai is absolutely professional and…

Mihai is absolutely professional and efficient, he is kind and are willing to give me help all the time. Brilliant stuff from him!

February 28, 2024
Unprompted review
Myrooms logo

Reply from Myrooms

Dear Cheuk,

Thank you for your feedback.

We are extremely happy to know that Mihai assisted you in the rental process effectively. Thank you for choosing Myrooms!

Best,
Myrooms team

Rated 1 out of 5 stars

STAY AWAY FROM THIS AGENCY

Let me keep short

1. I believe the positive feedbacks about the company in this site are fake
2. They don't tell that the trains moving underground generate noise, and you will not be able to sleep because of the metals and pipes moving and generate noises.
3. They are not responsive and they don't care what problems occur in the house
4. There was no or very slow internet at the start of my move in, and it was like this until I break the contract. They still think that they provide internet but its speed is 6Mpbs whereas uk average is 100Mpbs. My phone has better internet, and they don't care
5. I complaint about the thin wall, they didn't care. The walls need isolation but they don't care. Literally, I can hear the voice on the phone of the guy next to me. VOICE on the phone!!
6. The house is very close to tube station, and at night the pipes and metals of the house are moving, and they generate noise, I complaint about this. They don't care.
7. I filed a dispute in theprs.co.uk, I don't think I will get something positive

my last word, they don't care about you.

February 15, 2024
Myrooms logo

Reply from Myrooms

Dear Halil,

Thank you for your feedback.

We would like to address a few points to ensure fairness and clarity. We have made considerable efforts to accommodate your various inquiries and requests. We have not previously received complaints about the walls being thin, and unfortunately, this is a structural aspect that we cannot alter. Regarding the noise from the trains, it is common in London due to the widespread railway system. You were provided with the full address and postcode prior to moving in, and a quick Google search would have shown the proximity to train stations.

Regarding the WiFi issue, we provided a 5G hub in your room to ensure fast service, in addition to the existing WiFi router. No other occupant/client have reported issues with the internet, and we believe we provided the best possible solution to your concern.

We have responded promptly to every email, phone call, and message you sent, offering various solutions, including the option to relocate to another of our properties. Unfortunately, none of these solutions were acceptable to you.

We regret that your experience with Myrooms did not meet your expectations. Please know that we made every effort to address your needs and find a satisfactory compromise.

All the best,
Myrooms Team

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