Myrooms Reviews 

645
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My feedback is positive and don’t really have any complaints. Mihai and the myrooms team have been helpful always, when inquiries or maintenance matters were raised mihai and team were quick to resp... See more

Company replied

Rated 5 out of 5 stars

Mihai is a nice person who is always ready to give help to his tenant. And he can always give a appropriate solution base on the situation case by case with much patience to explain everything clearly... See more

Company replied

Rated 1 out of 5 stars

A scam company DO NOT RENT WITH. I lived in a property of theirs in 2021 with about 9 other residents (a 12 bed property in London). They were fine up until the end where we had people coming in to th... See more

Rated 5 out of 5 stars

I want to express my gratitude to Mihai and the company he works for! Mihai and his company are impeccable, like Swiss Philippe watches, never missing a beat. They respond promptly, they are always... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Myrooms is the fastest growing accommodation provider in London. Myrooms provides specialist services to both corporate clients and private individuals – students and professionals – and ensures each maximises their chance of achieving a suitable accommodation solution. The consultants at Myrooms are driven by passion, enthusiasm and strive to deliver satisfactory outcomes to all their clients.


Contact info

4.1

Great

TrustScore 4 out of 5

645 reviews

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4.1

All reviews

(645)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Mihai was amazing in answering all my…

Mihai was amazing in answering all my questions throughout the entirety of the process. Always quick responses and was always honest on what was needed.
The process was very quick once it started and it really helped me out of a difficult circumstance and Mihai in particular made my first move into London much easier than it could’ve been.
Not only was he amazing during the working day but he was always readily available outside of work hours to suit my busy schedule and for this I am incredibly grateful. I would highly recommend using myrooms and I’m sure all agents are as amazing as Mihai (but if you get Mihai then you are very lucky).

October 4, 2023
Unprompted review
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Reply from Myrooms

Dear Alexander,

Thank you very much for your feedback!

We are very appreciative of the fact that Mihai was of great assistance to you and that all your inquiries have been answered to and needs were catered to as well in the rental process.

All the best,
Myrooms team

Rated 5 out of 5 stars

Needed a room in West London and Marine…

Needed a room in West London and Marine was very quick to respond to all my queries and help to choose a flat. Would highly recommend. Thank you very much

October 11, 2023
Unprompted review
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Reply from Myrooms

Dear Giulio,

Thank you for your feedback.

Myrooms prides itself on its quick communication and we are happy to know that all your inquiries and needs were met throughout the process.

Best,
Myrooms team

Rated 5 out of 5 stars

Marine & Mihai helped me to find a…

Marine & Mihai helped me to find a property which is really hard at this time in London ! I defo recommend them ! Thanks

September 28, 2023
Unprompted review
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Reply from Myrooms

Dear Laetitia,

Thank you for your feedback.

We are grateful to hear that both Mihai and Marine were of assistance to you in the rental process.

Best,
Myrooms team

Rated 5 out of 5 stars

A professional outfit and they know…

A professional outfit and they know their trade. As a landlord I can recommend them as business partners.

October 2, 2023
Unprompted review
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Reply from Myrooms

Dear Goran,

Thank you very much for your review!

We are extremely happy that you chose Myrooms as the agency to work with in the rental business.

Best,
Myrooms team

Rated 5 out of 5 stars

Marine was extremely helpful throughout…

Marine was extremely helpful throughout the entire process! Absolutely no issues at all

October 4, 2023
Unprompted review
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Reply from Myrooms

Dear Laura,

Thank you for your review!

We are appreciative of the fact that Marine was of great help to you throughout the process.

Best,
Myroooms team

Rated 5 out of 5 stars

Thanks to Mihai

Manager Mihai is patient and friendly. With his help, I rented a room successfully.

October 4, 2023
Unprompted review
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Reply from Myrooms

Dear 赵向旭,

We thank you for your feedback.
We are ecstatic to hear that Mihai was of great assistance to you in your rental process!

Best,
Myrooms team

Rated 5 out of 5 stars

Smooth Experience

Moving from another country, it was difficult as I didn’t know the exact rules and regulations, but Mihai helped me all along the process.

September 21, 2023
Unprompted review
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Reply from Myrooms

Dear Shashwath,

Thank you for your review.

We are very happy to know that Mihai was of help and smoothed the rental process in London.

Best,
Myrooms team

Rated 5 out of 5 stars

I have been rented a room with Marine

I have been rented a room with Marine ! And the process has been really smooth she was really responsive and helpful ! I am really happy of the room and defintely recommand Myrooms ! :)

September 21, 2023
Unprompted review
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Reply from Myrooms

Dear Melissa,

Thank you very much for your feedback!

We are extremely delighted to be informed that Marine made the rental process more easygoing.

We appreciate you taking the time in writing the review.

Best,
Myrooms team

Rated 5 out of 5 stars

Great experience!

Mihai was really helpful throughout the whole process from coordinating the contract to making sure move in day was seamless. I was on a tight timeline and Mihai and his team made it all the more smooth!

September 4, 2023
Unprompted review
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Reply from Myrooms

Dear Elisha,

Thank you for the feedback!

We are ecstatic to be informed that Mihai assisted you in the rental procedure and that the service was up to your expectations.

Best,
Myrooms team

Rated 5 out of 5 stars

Exellent

Exellent
If you're looking for a property, look for Myrooms, they have very hard-working and caring agents.
Thanks a lot for your help! Marine has been so helpful and the property manager Karim too ! Thanks again

August 1, 2023
Unprompted review
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Reply from Myrooms

Dear Elmastour Rihab,

Thank you for your valuable feedback.

We are very glad to know that you had a great experience renting a room with Myrooms and that Karim and Marine were of help to you.

Best,
Myrooms team

Rated 5 out of 5 stars

I experienced professional service with…

I experienced professional service with Myroom and it was very quickly. A couple small technical problem, but these got sorted out very quickly. Marine was helpful and kept in touch to check everything with the moving in went smoothly. I highly recommend them, Thanks 🙏🏼

September 26, 2023
Unprompted review
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Reply from Myrooms

Dear Siavash,

Thank you for taking time to write a feedback!

We are happy to hear that all your needs were met in the rental process and that Marine was of great assistance throughout the procedure.

Best,
Myrooms team

Rated 1 out of 5 stars

Misrepresented from the beginning

Shame on us that we did not research this company more thoroughly. Reading through the cleanliness and maintenance issues and complaints, this was exactly our fear.

The fact that all that money had to be paid upfront, sight unseen, outside of a few photos and a video that were clearly not current or up to date. Several calls and emails later, we were assured our daughter studying abroad thousands of miles away, would be walking into a fully renovated space. Fully renovated since the last person was in this room. "Fully renovated" must have a completely different meaning in their book...this room had not even been cleaned since the last person moved out.

How backwards, to move into a room and then have to reach out and initiate cleaning, repairs and painting? This was their response after numerous emails. She should have reached out to maintenance to report the issues.

From the point of payment and moving in, there was a 3 almost 4 week timeframe that any maintenance crew could have accessed the room to prepare for the next person to move in. I WISH we could attach photos of this room! There is just no excuse. The damage and wear and tear in this space, was YEARS of tenants.

I suspect they have had complaints, and tenants reached out for assistance and no action happened.
At the end of the day, we did what we had to get her out of this situation. What a costly lesson it was. We hope you are happy that you have taken a small fortune from a university student for nothing in return.

September 8, 2023
Unprompted review
Rated 4 out of 5 stars

Accurate service

The service was accurate. Mihai was kind and helpful!

September 8, 2023
Unprompted review
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Reply from Myrooms

Dear Federica,

Thank you for your feedback!

We are delighted to be informed that the rental procedure and service was up to your expectations.

Best,
Myrooms team

Rated 4 out of 5 stars

Overall fast and professional

It was overall a fast and professional service that got from video viewing to moving in quickly. A couple small technical hiccups, but these got sorted out through the various services or the app. Mihai was helpful and kept in touch to check everything with the move went smoothly.

September 1, 2023
Unprompted review
Myrooms logo

Reply from Myrooms

Dear Andrew,

Thank you for your review.

We are delighted to hear that all your requirements were met during your rental process with Myrooms.

Best,
Myrooms team

Rated 5 out of 5 stars

Big thanks to Mihai

Big thanks to Mihai, was very patient with me throughout and put a lot of effort in to helping me find a room.

September 4, 2023
Unprompted review
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Reply from Myrooms

Dear James,

Thank you for your feedback!

Happy to know that Mihai facilitated your rental process with Myrooms.

Best,
Myrooms team

Rated 5 out of 5 stars

Aussie to London move

Myrooms was super easy and efficient to use when I moved from Australia across to the UK. Specifically, Mihai in the London office, was very professional and made the process simple and efficient. I would highly recommend him as he was very responsive and helpful with what can be a stressful process.

August 22, 2023
Unprompted review
Myrooms logo

Reply from Myrooms

Dear Ben,

Thank you very much for your feedback.
We really appreciate it, and are glad knowing that the rental process went smoothly.

Best,
Myrooms team

Rated 5 out of 5 stars

Had a great experience and everything…

Had a great experience and everything ran smoothly thanks to Marine, can certainly recommend

September 10, 2023
Unprompted review
Myrooms logo

Reply from Myrooms

Dear Thomas,

Thank you for your valuable feedback.

We are happy to hear that Marine assisted you greatly in the renting process with Myrooms!

Best,
Myrooms team

Rated 5 out of 5 stars

Easy have direct access with Mihai who…

Easy have direct access with Mihai who would get back to me on short notice. Overall accommodative.

August 29, 2023
Unprompted review
Myrooms logo

Reply from Myrooms

Dear Konstantinos,

Thank you for your feedback.

We are glad that Mihai was accommodating to your needs in the rental process.

Best,
Myrooms team

Rated 5 out of 5 stars

Would definitely recommend

Mihai was extremely helpful throughout the entire process! Absolutely no issues at all

September 4, 2023
Unprompted review
Myrooms logo

Reply from Myrooms

Dear Jack,

Thank you for your feedback!
Very happy that Mihai were of great help to you in the rental process.

Best,
Myrooms team

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