My Simple Mortgage Reviews 

18
TrustScore 4.5 out of 5

4.6

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Company details

  1. Money & Insurance

Information provided by various external sources

Whether you're a first time buyer, a deal hunting mortgage hopper or a Buy To Let legend, we're here to help you buy your home. Simply.


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4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.6

All reviews

(18)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress free mortgage application

Would highly recommend My Simple Mortgage. Excellent service and great people. Special thanks to Anna who arranged our mortgage - she took the stress out of everything it was very useful having a face to face meeting to discuss our options with her. Also as well no question was too much and everything was explained to us in a clear way.

The whole team should be very proud of themselves and I would highly recommend them if you want a stress free mortgage process!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Simply incredible service

Simply incredible service by Anna Harvey at MSM. I had 2 of 3 properties fall through, and she helped with each one of them without complaint or visible annoyance. She was very prompt with responses and kept every “promise”. Not only that, Tony Currie also helped me with my life & critical illness insurance, he was very friendly, personable, as well as equally prompt with responses/requests. I cannot fault them.

I was recommended to MSM by a family member, who had also been recommended by their friend. Just shows you how good they are. I will continue the cycle.

No suggestions to improve the service as there’s nothing broken, in my experience. Your staff, especially Anna, are a credit to you. Don’t lose them!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Outstanding – Still With Them After 5 Years!

My partner and I were both self-employed when we first approached My Simple Mortgage, and honestly, we never thought homeownership would be possible for us. The team was incredibly knowledgeable, supportive, and made what we thought would be a stressful process feel completely manageable.

They truly went above and beyond to find us the right mortgage solution, explaining everything clearly and guiding us every step of the way. Fast forward 5 years, and we’re still using them—they’ve continued to be reliable, responsive, and genuinely have our best interests at heart.

Can’t recommend My Simple Mortgage highly enough—if you’re self-employed or think getting a mortgage is out of reach, give them a call. You won’t regret it.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Me and my partner received outstanding service from My Simple Mortgage from start to finish. Anna arranged our mortgage and Tony arranged our insurance shortly afterwards and both made the whole process stress free and so so helpful. 5 stars isn't enough for this review, thank you very much! Would recommend to everyone

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

It's great to use a service as friendly, professional and efficient as this one. Can't recommend them highly enough.

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

Truly amazing

Today I moved into my new house , exactly a month after I got my mortgage offer. Words do not do My simple mortgage justice. Every time I called up , and believe me I called up more than I should have, but they made me feel like their only customer, they gave me all the time in the world and answered all my questions fully! Johnathen and James were amazing, a pleasure to speak to always, they chased up the solicitors and estate agents, thus the quick move in. Highly recommended, will definitely be back in a few months! Thank you again

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

You guys are my heroes!

Wanted to say a huge thank you to James and Jonathan at my simple mortgage. I was desperate for a remortgage, so I could get my ex husband off the deeds following our divorce. But being a self employed low earner, this was an extremely big ask. James delivered, getting me a great mortgage deal! Jonathan then took over my application and I wasn’t the easiest customer, ringing and messaging often with questions and queries and generally feeling anxious about the whole thing falling through. The guys were honest, reassuring and helped me every step of the way. Thank you so much, I’m forever grateful, and will be recommending you guys for sure. :)

July 27, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service and advice from My Simple Mortgage

Having been introduced to My Simple Mortgage 2 years ago, when they first helped me to remortgage I had absolutely no hesitation in using them again in 2018 when I was looking to remortgage again.

The entire team are great - nothing is too much trouble and they are always on hand to provide guidance and advice. James, in particular was very helpful.

I have no doubt that I wouldn't have been able to find the remortgage deal without their help and I would recommend anyone who is looking to get a mortgage to contact them.

June 29, 2018
Unprompted review
Rated 5 out of 5 stars

My Simple Mortgage...and it was :)

I wouldn’t hestitate to recommend James and his team, we’ve used them for years. A totally decent and professional, no nonsense company.

In a field that’s so complicated they made it all extremely simple to understand.

And I’m very hard to please as a client!

June 28, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! They are always available to talk to you and they do exactly what they say they are going to do! Very efficient, very friendly and extremely professional.

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

Great service for first time buyers

Professional, incredibly helpful and secured a great mortgage for a first time buyer.

June 21, 2018
Unprompted review
My Simple Mortgage logo

Reply from My Simple Mortgage

Thanks Dan. Glad we could help.

Rated 5 out of 5 stars

Highly Recommended

James was really helpful and got us a great deal. I'd highly recommend to others and often do

June 14, 2018
Unprompted review
My Simple Mortgage logo

Reply from My Simple Mortgage

Thanks guys! Hope the house is coming along nicely!

Rated 5 out of 5 stars

Excellent

Excellent, proactive and helpful. Have recommend to friends.

June 14, 2018
Unprompted review
My Simple Mortgage logo

Reply from My Simple Mortgage

Thanks Alice

Rated 5 out of 5 stars

The impossible made possible.

These guys found us a great rate and we came with what felt like an impossible set of circumstances. Low income, single regular salary from a short contract job and no extra cash to put in upfront on a remortgage.
They made the impossible possible and with friendly service and we were kept in the loop at all stages.
Highly Recommend!

June 14, 2018
Unprompted review
My Simple Mortgage logo

Reply from My Simple Mortgage

Thanks guys! We loved working with you too!

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