The helmet and booties are fantastic!! The order went very smoothly. I did order a wetsuit of yours from MacKites. It matched my weight in height specifications, but the shoulders were way too narrow.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The order process was easy. I like the fact that they in led a return bag in case you need to return the item. I already have a Mystic wetsuit of the same weight, so I was confident it would fit me.... See more
Company replied
I ordered the Mystic VANDAL PRO Helmet and overall I’m happy with the product. The helmet feels solid, fits comfortably, and the quality is generally good. However, it arrived with a noticeable scratc... See more
Mystic delivers high-quality products. Orders are delivered within a few days. This time I ordered the 4mm gloves for the colder days. They fit well, neatly, and securely. One thing that could be... See more
Company details
Written by the company
The leading brand for kitesurfing waterwear and accessories. Here to break boundaries. Crafting kitesurfing gear that embraces modern technology and durability, since 2002.
Contact info
Lageweg 34, 2222 AG, Katwijk, Netherlands
- info@mysticboarding.com
- www.mysticboarding.com
4.4
Excellent
1K reviews
Replied to 71% of negative reviews
Typically replies within 1 month
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No item arrived
I ordered a UV shirt as my main item, along with two other items. The first item was cancelled by Mystic shortly after I placed the order. The rest of the parcel either didn’t arrive or was returned by DHL. Presumably, the parcel was damaged. I’ll never know for sure.
I ordered the items for my holiday in the Dominican Republic
March 23, 2026
Reply from Mystic
Thanks for sharing your feedback,
Sorry to hear not everything went as planned. It does seem the package was returned to us for the delivery company and all items refunded.
We apologies for the inconvenience and hope you had a great time in the Dominican Republic all the same.
See you on the water,
I had to do an exchange because the…
I had to do an exchange because the size was not right for me (Large vs X- Large). No problems- smooth and easy
March 18, 2026
Reply from Mystic
Thanks for the feedback,
Glad the process went smooth and you go the size needed.
See you on the water,
Nice as usual.
March 17, 2026
Reply from Mystic
Thanks for the feedback,
Enjoy that new sweat.
See you on the water,
Bad Delivery process
Good product but the Delivery is a mess.
They outsource GLS as delivery company. They didn't even deliver the item and just put it at some random pickup place far away and ask me to come and pick it up
March 17, 2026
Reply from Mystic
Thanks for sharing your feedback,
Sorry to hear the delivery did not go as intended or smoothly. We aim to always get the product to the intended address as best as possible. However, for this we have to rely on shipping companies.
I hope the product is as expected and you are getting some good sessions in the water,
See you on the water,
Reply from Mystic
Thanks for the feedback, Hope those gloves helped through the colder days. See you on the water.
Reply from Mystic
Thanks for the feedback, Enjoy your poncho. See you on the water.
Reply from Mystic
Thanks for the feedback, Glad to hear it all went well.
See you on the water,
Amazing item quality and customer service!
The quality of the wet suit is incredible, as is the customer service! My order was shipped to me as fast as I could have asked for. I didn't even know about the lost & found warranty of Mystic when I was purchasin my order, but it's definitely something extta that will give me extra peace of heart when I purchase my next item from them.
March 10, 2026
Reply from Mystic
Thanks for the feedback, Glad it all went well and you like the new feature. We aim to add this to all product going forward.
See you on the water,
Good products, great service
The product is perfect.
The service is good, delivery in time.
March 10, 2026
Reply from Mystic
Thanks for the feedback, Glad to hear it all went well.
See you on the water,
Reply from Mystic
Thanks for the feedback, Enjoy that new suit.
See you on the water,
Fast shipping and great product…
Fast shipping and great product quality.
That said, sizing runs quite small, and return shipping costs are not covered.
March 9, 2026
Reply from Mystic
Thanks for your feedback,
Glad the item arrived in good time and in good order.
Returning items is at your own cost to reduce the environmental impact of shipping. We want to avoid multiple sizes of a product being ordered and shipped, only to see many of them returned.
See you on the water,
Reply from Mystic
Thanks for the feedback, Glad to hear the fit was perfect your board.
See you on the water,
Ordered a sick litttle wettie top
Ordered a sick litttle wettie top. Thing is warm and fits great! Very stoked on this company, solid quality and price
March 13, 2026
Reply from Mystic
Thanks for the feedback, Enjoy that new top.
See you on the water,
Size charts are off
I received a nice quality wetsuit but the sizing chart is off so I have to return the item (and pay for its shipping.)
March 13, 2026
Reply from Mystic
Thanks for the feedback,
Sorry to hear the fit was not as expected. We have a great customer service team who are always happy to help with sizing if needed.
https://www.mysticboarding.com/pages/contact
See you on the water,
Well done!
Great product (spreader bar), really good price, speedy delivery. No more needed! Thanks.
March 11, 2026
Reply from Mystic
Thanks for the feedback,
Hope you are getting some wind to enjoy it.
See you on the water
Reliable gear
March 2, 2026
Reply from Mystic
Thanks for the feedback, Enjoy that new Suit.
See you on the water,
Reply from Mystic
Thanks for the feedback, Glad we could help.
See you on the water,
Great products easy to order
March 9, 2026
Reply from Mystic
Thanks for the feedback, Enjoy that new gear.
See you on the water,
the purchase was quick and easy
the purchase was quick and easy, wetsuit arrived on target date.
March 4, 2026
Reply from Mystic
Thank you! Happy to hear the ordering was quick and easy and that your Star Fullsuit arrived right on time - enjoy the warmth and comfort on the water. 🌊
Quick delivery
March 3, 2026
Reply from Mystic
Thanks for the review.
Hope the boots are keeping you warm up there.
See you on the water,
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