The helmet and booties are fantastic!! The order went very smoothly. I did order a wetsuit of yours from MacKites. It matched my weight in height specifications, but the shoulders were way too narrow.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The order process was easy. I like the fact that they in led a return bag in case you need to return the item. I already have a Mystic wetsuit of the same weight, so I was confident it would fit me.... See more
Company replied
I ordered the Mystic VANDAL PRO Helmet and overall I’m happy with the product. The helmet feels solid, fits comfortably, and the quality is generally good. However, it arrived with a noticeable scratc... See more
Mystic delivers high-quality products. Orders are delivered within a few days. This time I ordered the 4mm gloves for the colder days. They fit well, neatly, and securely. One thing that could be... See more
Company details
Written by the company
The leading brand for kitesurfing waterwear and accessories. Here to break boundaries. Crafting kitesurfing gear that embraces modern technology and durability, since 2002.
Contact info
Lageweg 34, 2222 AG, Katwijk, Netherlands
- info@mysticboarding.com
- www.mysticboarding.com
4.4
Excellent
1K reviews
Replied to 71% of negative reviews
Typically replies within 1 month
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The helmet almost feels like it's not…
The helmet almost feels like it's not even there. It's comfortable and very light. It will take me a bit of adjusting when duck diving because you can really feel the added buoyancy. I've only used it once, but it gave me a confidence boost overhead waves w/ shallow waters!
March 2, 2026
Reply from Mystic
Great to hear, I hope you get many more sessions out of it in the near future and stay safe out there.
See you on the water
Reply from Mystic
Thanks for the review.
Enjoy the new suit.
Reply from Mystic
Thanks for the review.
Great to hear you are liking our gear and enjoy your sessions.
See you on the water
Fast Delivery
Fast Delivery
Product Quality as advertised
Overall quality of my kiteboarding quiver that I purchased from Mystic in time
February 24, 2026
Reply from Mystic
Thanks for the review.
Great to hear you are liking our gear and enjoy your sessions.
See you on the water
Fine Quality for cold and windy times
February 20, 2026
Reply from Mystic
Thank you! Great to hear the Bolt Hood Sweat keeps you warm during cold and windy sessions and that you’re enjoying The Staple Tee as well. 🌊
Reply from Mystic
Thank you! Glad your Tactic Crew Sweat arrived quickly and that you’re happy with the quality. 🌊
Payment not accept
Payment not accept, PayPal or Discover card UPS deliver two day delay
February 16, 2026
Reply from Mystic
Thanks for sharing your feedback.
We are always looking at expending our services and adding more payment option. We hope in the future there will be more options open for you.
See you on the water,
Reply from Mystic
Thank you! Great to hear you’re happy with the look and quality of your gear — enjoy it out on the water. 🌊
Order not arrived yet!
February 13, 2026
Reply from Mystic
Thanks for sharing your feedback.
Sorry to hear your order has not reached you yet.
If your order has not arrived in the expected arrival time, we recommend to contact our customer support for assistance.
Info@mysticboarding.com
The team will reach out to you.
See you on the water,
Reply from Mystic
Thanks for sharing your feedback.
Sorry to hear the product did not fit as expected.
The product you ordered does not have a sizing chart online.
However, if additional information is need about our product we have an email Info@mysticboarding.com and a WhatsApp on our pages to help get the information needed.
Just reach out if any further help is needed.
See you on the water,
Mystic carries quality gear and they…
Mystic carries quality gear and they stand behind their products. I would highly recommend anything that Mystic makes!
February 13, 2026
Reply from Mystic
Thanks for the review.
Great to hear you are liking our gear and enjoy your sessions.
See you on the water
Reply from Mystic
Thank you! We’re glad you love the quality and that it arrived fast. The Explore poncho is designed to keep you warm and dry with its waterproof, windproof build and cosy teddy-fleece lining — perfect for changing out of your wetsuit or hanging out after a session. 🌊
Reply from Mystic
Love to hear that!
Stoked you’re super happy with the service and communication — and the Star Fullsuit 3/2mm Double Fzip is such a nice pick for comfy, flexible sessions. Enjoy it 🔥
this product is of a very good design and overall quality
Website was easy to work with and the product is really, really nice.
January 26, 2026
Reply from Mystic
Love to hear that!
Stoked the Saga Foil Boardbag made a great impression and that the website was easy to use. Such a nice choice for keeping your foil gear protected and ready to travel. Enjoy it 😎
I recently got a new vest and wetsuit
I recently got a new vest and wetsuit, and I couldn’t be happier. Great fit, great quality, and excellent performance
February 5, 2026
Reply from Mystic
Love to hear that!
Stoked you’re happy with your Star Impact Vest Fzip Wake Women — great fit, great quality, and doing exactly what it should on the water. Enjoy it 🤙
Fantastic!
January 30, 2026
Reply from Mystic
So good to hear!
Stoked you’re loving the Poncho Explore — perfect for staying warm and covered before and after your sessions. Enjoy it 🤙
My wetsuit broke immeadietly
My wetsuit broke the first day that i was using it. There is a big hole in the back below the zipper. I would like to get a refund.
January 20, 2026
Reply from Mystic
Thanks for leaving your review.
Our product come with a warranty. If you are experiencing an issue with a product please see our warranty process so we can further help you.
https://www.mysticboarding.com/pages/warranty
See you on the water,
canadian purchase no customs fee
board bag arrived quickly to my door in Canada with no additional customs fee everything worked out great thank you
January 31, 2026
Reply from Mystic
Thank you for your review!
Awesome to hear your Elevate Lightweight Boardbag arrived quickly in Canada and that everything went smoothly with no extra customs fees. We’re really happy it all worked out great — enjoy your new gear and thanks again for your support 🙌
Some pieces did not fit and cash return for pieces return take too long
Some pieces did not fit, despite using your size calculators. Strange that I have to pay for the return delivery (I have ordered for roughly 600 Euro and returned only 2 out of 4 parts) and not normal that such returns cost me money. Also despite the fact that the returns are in the meantime well confirmed from your warehouse system, I still wait for my money back. Strange that my payments to you are made in advance (via PayPal) and for re-payments to me (for my returns ) I have to wait up to 2 weeks. Overall not satisfying.
February 2, 2026
Reply from Mystic
Thanks for sharing your feedback,
We provide a return portal with partial costs in the EU.
This policy helps reduce the environmental impact of shipping. We want to prevent excessive returns caused by ordering multiple sizes of a product. To support you in making the right choice, we provide detailed product information, including specifications, features, descriptions, size charts, and guides. Additionally, our customer support team is available to answer any questions you may have.
Our returns once received are processed as soon as possible. Once processed our team process the refund instantly from our system. Depending on payment method processing times may happen.
See you on the water,
Reply from Mystic
Thank you for your review!
Great to hear you’re happy with the product, the price, and the on-time delivery. We work hard to offer reliable Mystic gear at a fair value, so this means a lot to us. Hope you enjoy it on the water 🤙
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