Supercard Reviews 

175
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I cancelled my account (confirmed by email) in 2020. Have just noticed 6 transaction for £69.99 in the last 18 months. The dates are random. Bank has refunded. DO NOT sign up with them.

Rated 4 out of 5 stars

I was asked to write this honest review in exchange for a voucher. Supercard helps us save money which is great although it would be amazing if there was an easier way as once you have the total cos... See more

Company replied

Rated 4 out of 5 stars

Mostly I check Supercard app before I do shopping. Very good experience so far using the discounts but recently noticed that discount % has been reduced. It would be good to see minimum 7 to 10% disco... See more

Company replied

Rated 5 out of 5 stars

Signed up via Arsenal and have access to loads of gift cards and discounts! Their customer service is excellent too as I purchased a gift card which didn't work online due to certain terms, and they w... See more

Company details

  1. Warehouse store

Written by the company

Supercard is a membership programme that gives customers superb savings and fabulous freebies at the places they already shop, eat and play! Every Supercard discount comes with simple to follow instructions so savings happen fast! There are varied memberships but the most popular tier includes amazing yearly membership bonus' including a Free Night in a Luxury Hotel, a Free European Return Flight, a Free Hair and Make-Up Pampering and Professional Photo Shoot and a Free Week in the Sun!


Contact info

2.8

Average

TrustScore 3 out of 5

175 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(175)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

I was unsure to give 3 or 4 stars but…

I was unsure to give 3 or 4 stars but have decided on 4 as the card does save money. Quite frankly I don't use it as often as I could because it's just not worth the hassle for a small percentage discount. We now use Tesco all the time so buy a large card and use it on several trips.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

Supercard have attempted to take a…

Supercard have attempted to take a payment of£78.99 from my bank account I do not have a supercard my bank as put this through as fraud I had a card In 2021 which was cancelled during the cooling off period twice they have tried to take this payment 1st time they refunded my money and confirm my name would be cancelled this has not been done scam

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great savings

Supercard has been fantastic for managing my spending and saving money. It's super easy to use, and the rewards and cashback options have helped me save on everyday purchases like groceries and dining. It's made tracking my expenses a breeze and saved me more than I expected. Highly recommend!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Supercard offer a good and wide variety…

Supercard offer a good and wide variety of gift cards.
The website is easy to use and I haven’t had any issues with it or any items in there.
The Supercard teams are proactive and respond to queries quickly.
Great offering from Supercard and Arsenal.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Small subscription Great Benefits

I have been a member for many years and SUPERCARD is and has always given excellent service and rewards.
For a small subscription each month where else can you get discounts on a wide range of high street products and fantastic rewards - free hotel night, European flight and an apartment for all the family in worldwide locations.
To enable quick and easy access are the lovely concierge team - always friendly, helpful and very efficient!!
I tell everyone about SUPERCARD- it’s a no-brainer. Small subscription Great Benefits

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

I've bought a few gift cards from…

I've bought a few gift cards from Supercard now, with no issues at all and saved money along the way. Signed up via Arsenal FC, which came with a hassle free experience. Site is easy to use, just select the gift card you want and they send it over to you almost instantly via email.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

If could give a minus rating I would…

If could give a minus rating I would for the company. Have twice taken unauthorised payments from my account for something that I have never signed up for and have had to message multiple times to get my details removed from their systems. The customer service team have responded promptly however and am expecting my second refund in the next 7 days.

December 23, 2024
Unprompted review
Rated 4 out of 5 stars

4 stars

I have given 4 stars because found an unexpected £78.99 charge on my account to my surprise this morning.
I rang them after googling for their phone number & left a msg . 2 mins later they called me.
However, my experience with customer service was outstanding & impressive.
The gentleman spoke very politely putting me at ease assuring that my request for refund & cancellation is taken care of immediately.
I requested a refund and he dealt with it

Thank you very much

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Supercard is an excellent

Supercard is an excellent, easy to use and very rewarding service! I enjoy the wide range of retailers for which I can purchase gift cards, especially those where larger purchases and transactions are typically made, as a homeowner, discounted gift cards for DIY stores have saved me a lot of money, especially as you can often still combine these with discount codes and other promotions etc. I also like that the gift card is usually sent within a few minutes of ordering, and if you only use part of it, the value of the voucher updates so you can always see how much balance you have left.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Good Service

Nice chap. Persevered with my activation issue. Also called back within 10 minutes of me leaving a voicemail as I originally couldn't get through. All round good service.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Loads of discounts and great customer service

Signed up via Arsenal and have access to loads of gift cards and discounts! Their customer service is excellent too as I purchased a gift card which didn't work online due to certain terms, and they were very helpful, providing me with a full refund within days! I'd definitely use them again.

December 18, 2024
Unprompted review

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