My Top Tour Reviews 

5,244
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The experience to be Alhambra was amazing. One of the reasons is because of Dante. He’s well knowledgeable, he’s from Granada and he knows the history. There’s nothing more spectacular than walking at... See more

Rated 1 out of 5 stars

This site is not legitimate - they charged me two times the actual ticket price. Avoid them! Under the law, they are supposed to state that they are not official providers - they do - but in the s... See more

Company replied

Rated 5 out of 5 stars

I'm glad I chose to do the palace tour with a guide! His insight into the history of every room, and Spain in general, made the experience worthwhile. I highly recommend it.

Rated 5 out of 5 stars

It’s not just visit Granada, we are hearing the story! The tour guide had introduced every part clearly, even the pick up service was quite nice and friendly. It’s a wonderful memories in Granada and... See more

Company details

  1. Travel Agency

Written by the company

Somos una agencia de viajes de Granada que organiza visitas turísticas de los principales monumentos de España y el mundo. Además, ofrecemos todo tipo de actividades para que los visitantes puedan conocer las ciudades que visita de forma completa.


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4.0

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(5,244)

2,468 reviews in the last 12 months

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Rated 5 out of 5 stars

Dante really brought the Alhambra to…

Dante really brought the Alhambra to life with his story telling, humour and philosophical interpretation of the monuments. If you get a chance to have a tour guided by this wonderful human being then you should take it!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great work Dante

Dante was a friendly, funny and very passionate host to us throughout the Alhambra tour - there is so much history and he did a great job making us feel welcome and engaged from beginning to end.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Dante was amazing

Dante was amazing! He did a great job taking us around the Alhambra and teaching us everything about all the palaces and gardens. He made sure our trip was efficient and well worth it.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent tour guide

Excellent tour guide, funny, educated with a wealth of knowledge that made the tour so much more interesting and provided a vast amount of context to what we had the pleasure of seeing. What a great day, thank you 👏 👏

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

It took almost two months to receive my…

It took almost two months to receive my tickets. During that time, I contacted the company seven times using the email address listed on their website to try to resolve the issue, yet they later claimed I had never contacted them.
As soon as I received the tickets, I asked my bank to cancel the chargeback because I acted in good faith, and still they kept their claim. Very disappointing customer service, overpriced tickets, and I won’t be buying from them again.

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. They sell tickets for up to three times their actual price. Visit the official websites, where the price is ALWAYS lower!!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Alhambra with a very good guide.

We had a wonderful tour around on Alhambra today. Our guide Christian was really good and told the story about Alhambra so well. Interesting things and very good to answer our questions, we can highly recommend him as our guide.
The website is good and easy access to the meeting point.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent guided tour of Alhambra, Granada

My wife & I decided to book a guided tour of the Alhambra complex on our visit to Granada. Our excellent guide Dante was knowledgeable & passionate during the tour & we would highly recommend him if you require an English speaking guide. The only issue that was frustrating at times was the poor quality of ear phones provided & it was difficult to hear Dante on a number of occasions. Some form of Bluetooth connectivity would have made all the difference especially if customers could have used their own earphones etc. Othe Otherwise excellent! Nina & Gary Reynolds, Bergen, Norway

July 25, 2026
Unprompted review
My Top Tour logo

Reply from My Top Tour

Dear Gary,

Thank you very much for sharing such a detailed review.

We are delighted to know that you and your wife enjoyed your guided tour of the Alhambra and that Dante made the visit so interesting with his knowledge and passion. We will gladly pass your recommendation on to him.

We are also sorry to read that the quality of the earphones made it difficult to hear the explanations at times. We understand how important clear audio is during a guided visit, especially in a place with so much history and detail. Your comment about improving the audio system and considering options such as Bluetooth connectivity is very useful, and we will take it into account.

Thank you again for your kind words and for helping us improve.

You can discover more experiences at www.mytoptour.org/en/

Best regards,
The My Top Tour team

Rated 1 out of 5 stars

Disgusting

Disgusting. I looked for the official Versailles websites. Accidentally for yours. And our visit cost 250eur instead of the 60 it should have for EU visitors. I’m calling my bank (and other authorities) on Monday and reporting you

July 23, 2026
Unprompted review
My Top Tour logo

Reply from My Top Tour

Dear Emily,

We are sorry to read that your booking for Versailles has caused this level of frustration.

We understand from your review that you were looking for the official Versailles website and ended up booking through our platform instead. We would like to clarify that My Top Tour is a private tourism services company, not the official website of the Palace of Versailles.

The total price of the service is shown before completing the purchase. This amount may differ from the official ticket price because our service include additional elements such as booking management, customer support and the organization of the experience.

We understand that you are comparing the amount paid with the price you expected as an EU visitor, and we regret that this was not what you had in mind when making the reservation. However, we do not agree with the implication that our company is acting improperly. If you decide to contact your bank or the relevant authorities, we will provide the necessary information regarding the booking and the service purchased.

Best regards,
The My Top Tour team

Rated 5 out of 5 stars

An Unforgettable Alhambra Experience with Dante

Our visit to the Alhambra was unforgettable, and Dante made it truly exceptional. His knowledge, passion, and storytelling brought the history and architecture to life in a way that exceeded all expectations. He went above and beyond throughout the tour, taking the time to answer every question, sharing fascinating details, and making sure everyone had the best possible experience.

The Alhambra itself is absolutely breathtaking, but having a guide like Dante made us appreciate it on a much deeper level. If you’re visiting Granada, I highly recommend booking a tour My Top Tour. It was one of the highlights of our trip to Spain.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Deceitful, Misleading and a Rip off

My Top Tour tricks you into thinking you are on the official website for the Royal Palace in Madrid. Their information was unclear as to what the booking included. When trying to cancel within the time stated in thier policy the were UNCONTACTABLE. However, this bore no weight in them being able say plenty to reverse the claim we made to our credit card company.
How would I describe My Top Tour :
Deceitful, Misleading and an a Rip off

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers AVOID AVOID AVOID

They sent tickets for the wrong time and did not respond for 23 days in which time I purchased correctly timed tickets and are now refusing to refund. Complete scam. Also they were charging £67 for a 35 Euro entry.
AVOID AT ALL COSTS

June 16, 2026
Unprompted review

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