MyTrendyPhone.se Reviews 

13,584
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have ordered DOMO Tri-Fold Tablet Case for latest debuts Redmi Pad SE 8.7 is full protection my new Xiaomi Redmi 8.7 pad with magnet during standing, it’s very good quality. I also very satisfied... See more

Company replied

Rated 5 out of 5 stars

Everything is good, fast shipping and genuine product quality, but you have to read the description of each item very well before buying.

Rated 1 out of 5 stars

I am trying to contact support in relation to delivery of an incorrect product. I have tried email, phone, chat all to no avail. No one answers chat or email and phone does not connect. Portrays i... See more

Company replied

Rated 5 out of 5 stars

Perfect to get Google Auto support in Tesla. Works flawlessly. The delivery from MyTrendPhone was great and the price was very competitive

Company details

  1. Cell Phone Store

Information provided by various external sources

MyTrendyphone.se säljer kvalitets tillbehör till mobiltelefoner, iPod, iPhone, minneskort, spelkonsoler och foto & video tillbehör till marknadens lägsta priser. Vi erbjudar mer än 90.000 olika produkter. Vår målsättning är att ha nöjda och glada kunder genom att ge våra kunder en prisgaranti och fullständigt nöjd garanti när du handlar i vår onlinebutik.


Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(13,584)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fick en defekt Plantronics fit bit

August 24, 2018
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hej Richard.

Ett stort tack för ditt omdöme här på TrustPilot.

Jag beklagar om beställda produkten är defekt.
Jag kan inte se att du har kontaktat vår kundtjänst eller fyllt i returformuläret.
Du har två års reklamationsrätt och skulle produkten av någon anledning vara defekt eller sluta att fungera kan du alltid reklamera den och skicka den tillbaka till oss.
För att returnera produkten, gör du detta enkelt nedan:
http://www.mytrendyphone.se/shop/external/pages/se/rma.asp
Fyll i så fall bara i detta formulär med nödvändig information, märk valfri returförsändelse med ditt RMA-nummer som du kommer att få både på skärmen och även tillsänt till din mail, och skicka tillbaka till vår adress i Solna. Fraktavgift återbetalar vi naturligtvis, men bara då det rör sig om felleverans eller defekt vara.

Jag kommer också att kontakta dig för att dubbelkolla vad som är fel och följa upp ditt ärende.

Tack på förhand för din förståelse och ha en fortsatt trevlig dag.

Med vänlig hälsning
Irina Bjern, Kundservicechef

Rated 1 out of 5 stars

Wrong product!

I ordered an adapter taking hdmi as input and giving scart as output (according to the items title, description and images), but when it arrived, the adapter was the opposite, taking scart as input, and giving hdmi as output... Now I need to take actions to send it back, putting more money and time into sending it back, for them to investigate if I should get a refund / new product...

... This was a very bad experience, and I won't order from them again!

July 4, 2018
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hello Martin and thank you for taking the time and leaving us a review on TrustPilot.

Without any reference number I can not take a closer look on your order.
For wrong delivered products we refund shipping costs.
But I understand how annoying the situation must be to get the wrong product and to have to send it back.
Please contact our customer service and point out that you've been in contact with me through TrustPilot and I'll personally take a look at what has happened and try to the find best possible solution.

You can always reach us by:
email: support@mytrendyphone.se
phone: 0424059996
mon - sat: 10:00 - 15:00
or chat:
mon - fri: 08:00 - 22:00
sat - sun: 10.00.-18.00

Thank you in advance for your understanding and I wish you a pleasant evening.

Sincerely,
Irina Bjern, Customer Service Manager

Rated 1 out of 5 stars

It is always confusing to buy from…

It is always confusing to buy from them! Some of my items were not available for delivery but I only knew about that when the other stuff was shipped. Unbelievable! I never shop here again ...

July 2, 2018
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hello Eduardo and thank you for your review on TrustPilot.

We appreciate that you took your time to give us a feedback even though it is not the best one.
I sincerely apologize for the inconvenience with stock availability that you have experienced on our shop.
We have sent you 6 of 7 ordered products and productnumber 200130 was unfortunately on our external stock and for those products it takes 5-10 days to send them.
They also have stock availability:
PÅ FJÄRRLAGER., SKICKAS VANLIGTVIS INOM 5 - 10 DAGAR
And products for immediate delivery have stock availability:
LAGERSTATUS:FINNS I LAGER., OMGÅENDE LEVERANS
Canceled product is now available on our main stock:
ARTIKELNUMMER:200130
LAGERSTATUS:FINNS I LAGER.
OMGÅENDE LEVERANS

And i will contact you personally to see if you still want it.
We will gladly send it to you carriage free.

Thank you in advance for your understanding and have a pleasant day.

Sincerely,
Irina Bjern, Customer Service Manager

Rated 1 out of 5 stars

Delivery didn't arrive...

Delivery didn't arrive. No response from customer service. One time, never again.

April 4, 2018
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hej Per och stort tack för ditt omdöme.

Jag beklagar att du ännu inte har mottagit beställningen.
Jag ser på spåringsnumret att försändelsen är på väg sedan 25.3 och ingen uppdatering sedan dess.
Jag kommer att kontakta posten omgående för att se vad som sker och återkopplar till dig så fort jag får svar.

Tack på förhand för ditt tålamod och ha en fortsatt bra kväll.

Med vänlig hälsning
Irina Bjern, Kundservicechef

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