Order was quickly dispatched and delivered. The product came in a simple envelope and was packed in a simple plastic bag. The product itself is poorly manufactured, leaving gaps between camera and... See more
Company replied
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See what reviewers are saying
Good experience. Had to choose a different colour for my product because the one I ordered was damaged but everything went well. Delivery was quick. Customer service very friendly and quick to respond... See more
Lovely good quality products Very efficient service, delivered within a few days.. definitely buy from them again! Excellent value for money
There was a defect on my case but once I contacted Lux Case about it they were really accommodating and supportive, they really gave me options and helped me. I am definitely buying from there again b... See more
Company details
About Lux-Case
Written by the company
kontakta oss
Mobilskal & fodral
Klockarmband
Tillbehör till Surfplatta
Laptop tillbehör
Om oss
Lux-Case - Tillbehör till telefoner, smartklockor, surfplattor och mycket mer
Vi på Lux-Case erbjuder ett stort utbud av tillbehör till de flesta enheter. Detta innefattar skal, fodral och skärmskydd till mobiltelefoner och surfplattor, armband till smartklockor, laddare och mycket, mycket mer. Vårt sortimentet av högkvalitativa och snygga produkter är framtaget för att hjälpa våra skydda sina enheter från skador och slitage, samt anpassa dem bättre efter deras personliga stil.
Förutom ett brett sortiment av mobiltillbehör erbjuder vi alla våra kunder:
-
Snabb leverans på alla beställningar⚡
-
Låga priser 💰
-
30 dagars ångerrätt 🗓️
-
Tillmötesgående och påltilig kundtjänst 📞
Lux-Case.se Support
Written by the company
- Ring oss
- 040 66 88 062
- STÖRST UTBUD
- Över 40,000 produkter i lager.
- TRYGG & SÄKER E-HANDEL
- Faktura, PayPal, Klarna eller Kreditkort.
- ALLA TELEFONER
- Hitta din modell bland hundratals!
Contact info
Stekelgatan 6, 21223, Malmö, Sweden
- 040-6688062
- support@lux-case.com
- lux-case.se
4.3
Excellent
3K reviews
Replied to 15% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and good phone cases
May 2, 2026
Came without delay and is what I…
Came without delay and is what I ordered...no complaints
February 21, 2026
It was OK product
March 1, 2025
This company did not send me a…mobile phone case
This company did not send me a confirmation email when I placed my order and did not reply to my emails and phone calls checking on the order. The item was not delivered to my so I've asked PayPal to intervene and refund my payment in full. They may not be a legitimate company, possible an example of web fraud.
January 9, 2026
Unprompted review
Reply from Lux-Case
Hello,
Thank you for your review.
I'm sorry to hear that, regrettably, we have a little longer response times after the holidays, but from what I can see, you've gotten a response. It also looks like we've sent you the order confirmation, perhaps it got stuck in the junkmail? We have sent the order confirmation with the email response as well.
Everything looks fine with your order, and it's on its way!
I wish you a nice day!
The package was delivered on time so…
The package was delivered on time so you got five stars.
November 11, 2025
Worst company policies
As they repeatedly pointed out, it was not their website’s fault I ordered Venu 3 instead of 3s’s armband. So I had to pay for the return and hopefully get my money back.
Nonetheless, I have never been treated worst by a customer service. Beyond disappointed and I will buy my accessories somewhere else, where the customer is actually respected.
October 18, 2025
All good and nice.
February 18, 2025
En så passande present till min nya…
En så passande present till min nya Edge 50 Neo! Couldn´t be more suitabal and colourful....
September 29, 2025
I received my cell phone shell and I'm…
I received my cell phone shell and I'm so enthusiastic about it. Such a nice glitter shell ! The price is great , the quality is perfect and the delivery time was good.
September 26, 2025
Good price +++
Good price. Delivered on time. Best of all, the case fits better, more secure than the old one.
August 7, 2025
I am grateful for the best customer…
I am grateful for the best customer service that I ever got
July 25, 2025
Best case I ever bought for my galaxy…
Best case I ever bought for my galaxy s25 ultra and at a great price. Highly recommended.
June 18, 2025
Opt-out on newsletter is a dark design…
Opt-out on newsletter is a dark design pattern that should be considerd SPAM! 0 stars for you until you fix it to opt-in.
Thanks for your reply. I prefer to answer in the open, rather than write to some email where you can silently ignore me.
The design pattern you have that is BAD, is the "opt-out" of marketing. The "Acceptera marknadsföring från Lux-Case" checkbox need to be OFF by default on the purchase page. You have it ON by default, and are thus following a dark design pattern:
Google "dark design pattern wiki" if you don't know what I'm talking about. I can't paste a link here.
Update the homepage and I can change my opinion and review of you.
June 23, 2025
Reply from Lux-Case
Hello,
Thank you for your review.
I'm sorry to hear that's how you've experienced us. This is the first time I hear about this, however, this is not something people 'usually' give feedback about. I'm not entirely sure what you mean - if you want, we would greatly appreciate if you sent us an email on support@lux-case.com where you could show us this! We want to be as user friendly as possible, and if this is an oversight by us, it is of course something we should look into!
I wish you a nice day!
Really nice phone case
Really nice phone case , my daughter loves it. And the price is just awesome 👍🏼
June 2, 2025
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