Order was quickly dispatched and delivered. The product came in a simple envelope and was packed in a simple plastic bag. The product itself is poorly manufactured, leaving gaps between camera and... See more
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See what reviewers are saying
Good experience. Had to choose a different colour for my product because the one I ordered was damaged but everything went well. Delivery was quick. Customer service very friendly and quick to respond... See more
Lovely good quality products Very efficient service, delivered within a few days.. definitely buy from them again! Excellent value for money
There was a defect on my case but once I contacted Lux Case about it they were really accommodating and supportive, they really gave me options and helped me. I am definitely buying from there again b... See more
Company details
About Lux-Case
Written by the company
kontakta oss
Mobilskal & fodral
Klockarmband
Tillbehör till Surfplatta
Laptop tillbehör
Om oss
Lux-Case - Tillbehör till telefoner, smartklockor, surfplattor och mycket mer
Vi på Lux-Case erbjuder ett stort utbud av tillbehör till de flesta enheter. Detta innefattar skal, fodral och skärmskydd till mobiltelefoner och surfplattor, armband till smartklockor, laddare och mycket, mycket mer. Vårt sortimentet av högkvalitativa och snygga produkter är framtaget för att hjälpa våra skydda sina enheter från skador och slitage, samt anpassa dem bättre efter deras personliga stil.
Förutom ett brett sortiment av mobiltillbehör erbjuder vi alla våra kunder:
-
Snabb leverans på alla beställningar⚡
-
Låga priser 💰
-
30 dagars ångerrätt 🗓️
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Tillmötesgående och påltilig kundtjänst 📞
Lux-Case.se Support
Written by the company
- Ring oss
- 040 66 88 062
- STÖRST UTBUD
- Över 40,000 produkter i lager.
- TRYGG & SÄKER E-HANDEL
- Faktura, PayPal, Klarna eller Kreditkort.
- ALLA TELEFONER
- Hitta din modell bland hundratals!
Contact info
Stekelgatan 6, 21223, Malmö, Sweden
- 040-6688062
- support@lux-case.com
- lux-case.se
4.3
Excellent
3K reviews
Replied to 15% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
Good experience. Had to choose a different colour for my product because the one I ordered was damaged but everything went well. Delivery was quick. Customer service very friendly and quick to respond.
May 16, 2025
Overdesigned and not for me
I have a strong feeling I'm not the intended user. For me the case seems overdesigned. I was not able to get all the little silicone tabs back in their holes in the rigid plastic cover once I'd disassemble the whole to fit the tablet into the case. Reassembled, the silicon element blocks access to the ear-phone port. I had to open up the hole with nail scissors. The pocket for the stylus seems very unsafe. I bought this as a trial to replace Samsung's own folding case, but I won't be using it. Will probably drop it off at a charity shop.
April 19, 2025
Reply from Lux-Case
Hello John,
I'm sorry to hear that! We have more classical covers too, if that interests you - and you're always welcome to return it for a refund or exchange if you wish! Contact our support on support@lux-case.com if you have any questions!
I wish you a nice day!
Poor quality, fast delivered
Order was quickly dispatched and delivered. The product came in a simple envelope and was packed in a simple plastic bag.
The product itself is poorly manufactured, leaving gaps between camera and case, therefore allowing dust and dirt to enter. It's a case for a Leica camera but the quality is nowhere near of what you'd expect. I needed a replacer fast and the original cases have a longer lead time. Now I'm traveling with a poorly manufactured case and will order a better one upon return, but for sure not from lux case.
April 16, 2025
Reply from Lux-Case
Hello Matthias,
Thank you for your review.
I'm very sorry to hear that - I've looked into the product you've purchased, and that's not the experience we've had with this product before. Could it perhaps be that you've gotten a wrong, or defective copy?
I would suggest that you contact our customer service on support@lux-case.com, so that we can help you with this.
We apologize for the inconvenience, and I wish you a nice day.
It works great
I made mistake writing wrong adress . As soon as they get order back i was contacted from them and we solved problem
April 2, 2025
I prefer to have access to some more…
I prefer to have access to some more technical details when deciding on the buy
April 15, 2025
No product delivered
No product delivered. No information on when it will be delivered. No way to contact you (until now) to find out when it will be delivered.
March 28, 2025
Reply from Lux-Case
Hello,
Thank you for your review.
I'm sorry to hear that - you can find our contact information on our first page, as well as down at the "terms and conditions" section - and in our knowledge base.
Did you not receive the order- and delivery confirmations?
You can always write to us on support@lux-case.com!
I wish you a nice day!
Great product and speed of delivery
Great product and speed of delivery, but got added to an unwanted newsletter
March 22, 2025
They do what they say and you get what…
They do what they say and you get what you pay for.
January 30, 2025
it actually fit!
January 30, 2025
The delivery was fast and the watch…
The delivery was fast and the watch strap looked great, but it did not fit the watch. Hand to send it back , now hoping that my refund will be as fast as the delivery.
Kind regards,
January 3, 2025
It is the first order i have made am…
It is the first order i have made am satisfied do far
December 17, 2024
Reply from Lux-Case
Hello!
Thank you for your review.
I see that you've been in contact with our support, where we helped you research what happened, and it turns out you've ordered for a different model than the one you have - which explains why it doesn't fit. I can also see that you've received the return instructions and guidance on how to exchange it for something that fits.
I hope you're happy with our service!
I wish you a nice day!
I cancelled the order and still its…
I cancelled the order and still its processed.
Its extremely frustrating.
September 19, 2024
Reply from Lux-Case
Hello,
Thank you for your review.
I'm sorry to hear that. Of course, we strive to cancel any undesired orders, as it is a lot of extra work, both from our end and your end, to send something out that will just be returned.
Regrettably, we couldn't stop your order before it was sent.
I wish you a nice day.
No information on delivery and tracking…
No information on delivery and tracking possibilities
June 11, 2024
Reply from Lux-Case
Hello,
Thank you for your review.
I'm sorry to hear that - has our automated delivery confirmation perhaps gotten stuck in the spamfilter or junkmail?
I cannot reveal much on a public platform like Trustpilot. Still, everything looks fine with your order - and if you have any questions about delivery, please contact us on support@lux-case.com, and we'll get back to you with information as soon as possible!
I wish you a nice day!
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