Brenda, you are a star. Fantastic customer service. Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of he... See more
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See what reviewers are saying
The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours... See more
Excellent customer service. I was struggling to source some coals for a Magiglo fire (hard to find part number) by a specific date and the assistant I spoke to on the phone was so helpful. The coals a... See more
We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human... See more
Company details
- Plumber
- Air Conditioning Store
- Bathroom Remodeler
- Boiler and Heating Service
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About MyTub
Information provided by various external sources
Plumbing supplies at MyTub Ltd. Online trade
discount plumbing merchant. Free nationwide delivery to the UK, supplies
direct to the trade and public.
We are experienced in worldwide exporting of our goods.
Contact info
61 Victoria Terrace, NE26 2QN, Whitley Bay, United Kingdom
- 0844 556 1818
- info@mytub.co.uk
- www.mytub.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response and delivery.
June 28, 2018
Unprompted review
Great service and price
June 11, 2018
Unprompted review
Excellent support from staff with a…
Excellent support from staff with a payment problem I had. Great product and fast delivery. Good communication re: delivery times. Would use again.
June 11, 2018
Unprompted review
Excellent service and delivery
Excellent service and delivery. Would definitely use again.
June 7, 2018
Unprompted review
Good fast delivery of quality parts.
June 6, 2018
Unprompted review
First class customer service
Great business to deal with. Pricing was competitive with no hidden costs. All pricing was up front and optional before committing. Telephone sales were excellent and very accommodating. Email updates from Christine were regular and helpful. I did have to wait longer that expected for delivery. That said, it may have been an availability issue. Regardless, I was kept "in the loop" with honest and accurate updates.. I would highly recommend the service and will no doubt purchase again in the future.
May 31, 2018
Unprompted review
Fast delivery
Fast delivery , very good customer service , overall 101% satisfied
May 23, 2018
Unprompted review
Very quick and reliable service
Very quick and reliable service. Excellent communication would definitely use again. 5*
May 23, 2018
Unprompted review
Outstanding customer service above and…
Outstanding customer service above and beyond. When we ordered the wrong size loo seat thinking it was just the wrong fittings Laurie went above and beyond until we got it right! We were kept in regular contact nothing was too much trouble. It makes a change to experience good old fashion customer service. ☺☺
Would highly recommend.
May 14, 2018
Unprompted review
excellent service
excellent service, very helpful, quick delivery ,
Recommended 100%
May 9, 2018
Unprompted review
It works and it’s all that one needs
May 9, 2018
Unprompted review
Fantastic customer service
I ordered an item that turned out to be discontinued. MyTub staff helped work out what alternative product I could order, liaising with me and the manufacturer to check tech specs and make sure it would work out. After I ordered I realised I would be on holiday when the package was delivered and MyTub were able to delay the delivery for a couple of weeks so I could be available to receive it. All round excellent service. I'd highly recommend this company.
April 17, 2018
Unprompted review
excellent service and communication…
excellent service and communication throughout whole order
April 17, 2018
Unprompted review
First class customer experience - highly recommended
Great prices, easy purchase, fast delivery. Absolutely no issues start to finish. Will highly recommend and be buying again for sure. First Class service
April 16, 2018
Unprompted review
Purchase of Armitage bath and basin taps
Great communications.
Order arrived on the date estimated
April 16, 2018
Unprompted review
Great service
Great service. You helped me get the right product, answered my questions and delivered the goods on time.
April 16, 2018
Unprompted review
Excellent service and fast shipment
Excellent service and fast shipment, will use again
April 10, 2018
Unprompted review
After sale service
Excellent communication and quick delivery, well packaged order.
April 9, 2018
Unprompted review
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