Very Bad Customer Service Dishonest and Untrustworthy My cousin booked a ticket for my aunt on Kuwait Airways .7th August around 3–4 PM and paid the full amount of £725. The next day, on... See more
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We bought 8 x return flight tickets but my friend had mistakenly put part of my first name as my firstname. The ticket was bought around 2100 evening so when I noticed it next morning, I rang to a... See more
Company replied
We were pleased with our holiday package, it was a great location in NICE, France, walking distance from the beach & restaurants. The 4* hotel was lovely, polite staff and great breakfast.
Kay was excellent! She organised our honeymoon in SE Asia and we had the most incredible and memorable experience of our lives. She was so responsive and received replies to our queries within minu... See more
Company replied
Company details
Written by the company
My Vacations began as a city breaks specialist offering a select list of popular European cities. We now offer a vast selection of worldwide holidays, flights, cruises and, of course, city breaks for all budgets.
Contact info
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, United Kingdom
- 020 8518 1010
- cc@myvacations.co.uk
- www.myvacations.co.uk
No recent history of asking for reviews
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Trusted and established travel service
I have used MyVacations.co.uk since 2008, and have found them to be courteous, efficient and very helpful. I would give them an alpha plus rating, and commend this agency to anyone in the UK who requires airline tickets and hotels. I buy just air tickets to the Far East...which are always competitively priced. The website is excellent. I would urge you to look no further.... 100% integrity with the people who staff this travel service.
Definitely use next time.
The service provided by My Vacation was first-class.Excellent service, would definitely use them again.
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