N1 Wireless Inc Reviews 1,033

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I bought a new Galaxy Note 8 last week from N1 Wireless, price was best out there. Shipping was fast from NY to NJ. Albert from N1 called me directly to confirm my order and answer all my questions.... See more

Rated 5 out of 5 stars

Received my order 6 days earlier than expected - excellent service! Exact product order was received, well packaged. Looks like a quality product as promised. I highly recommend N1 Wireless and... See more

Rated 3 out of 5 stars

Do not expect fast responses from them, it takes days or even a week. I have made 2 orders, and items take a long time to ship, they commonly respond that the product is back ordered. I did re... See more

Rated 2 out of 5 stars

Although the phone and accesories (charging pad, rugged case) arrived sooner than expected, the phone CANNOT be activated since it is on the LOST or STOLEN list, according to both Verizon reps I spo... See more

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 1 out of 5 stars

Sent me a scratched phone and said it wasn't scratched.

I ordered a phone that was in "open box" condition. I received a scratched up phone. When I returned it they refunded me but told me they fully inspected it and they found no scratches. I sent them pictures of the scratches and requested a new phone and never heard a word back after trying to contact them several times. Now I have 2 cases I bought and cant use and I've paid shipping and return shipping for a phone I dont have.

February 10, 2019
Unprompted review
Rated 4 out of 5 stars

I just spoke with Albert in customer…

I just spoke with Albert in customer service about an order that had not shown up yet. Seems there was a short delay because of a back order. He assured me the phones were back in stock and my order would ship today or Monday and they would upgrade the shipping to FedEx 2nd day air. Albert was super nice, helpful and fun to speak with. N1 Wireless prices are the best around. if I have to wait a little extra time for my phone it's worth it. thank you Albert.

February 8, 2019
Unprompted review
Rated 1 out of 5 stars

Never buy again!!!

I wanted to order a new Galaxy cell for my husband since N1 has the best price.
But, I ordered for my cell dock & didn't even come with cable/cord.
I emailed them, respond took 3 days.
Basically, their response was " cable does not come with ".
No suggestion to buy cable fit on this model's cell dock!!!
How can I even take another chance to buy a new cell?????
I much rather pay extra $100 plus & buy from New egg, Best Buy or Amazon.
This company has too many complaints already everywhere include BBB.

January 23, 2019
Unprompted review
N1 Wireless Inc logo

Reply from N1 Wireless Inc

Dear Valued Customer,
the cell dock comes with a Micro USB cable, the point of the wireless dock is to eliminate the cable and charge wireless. therefore it will not include the type C cable!
we still appreciate your current review and the previews one
"I'm pleased!!!
I was so worried after reading all the bad reviews.
I placed the orders on 1/13 & received on 1/19.
All the orders are the right sizes & colors and free shipping.
Price was right.
I'm placing more items today.
I don't know about returning problem since I got all right sizes for myself, my husband's & my son's.

Rated 5 out of 5 stars

What a Find

What a Find! I had been looking for a pair Jabra Halo Smart headphones and N1 Wireless not only had it in stock but at a great price. The ordering process was quick and easy to follow. The items was shipped and received in a timely manner as well. I will definitely order them again.

January 19, 2019
Unprompted review
Rated 1 out of 5 stars

This company is a fraudulent business.

This company is a fraudulent business.
Bought IPhone 8 unlocked, they guaranteed it was brand new, not used.
Once received, the phone did not work, no matter my location, no one could hear me talking.
Two issues:
1. Wireless N1 lies, phone was previously owned by American Airlines
2. Refused to let me return the phone, numerous, numerous phone calls were never answered. Called every number listed, no answer.
Liars and fraudulent

January 16, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS PLACE!!!!!

DO NOT ORDER FROM THIS PLACE!!!!!! Ordered a phone bought a warranty even. Phone would not work with straight talk, Have emailed numerous times and tried calling numerous times to get a refund, they will not respond back. Had to contact Better Business Bureau to hopefully get my money back. I'm out 500$

January 12, 2019
Unprompted review
Rated 1 out of 5 stars

N1 wireless is the WORST!!!!!

I placed an order for an iPhone 8. It took more than 2 weeks to be delivered. The order finally arrived and it was not right, few parts were missing (head phones and i got a Samsung charger). I sent it back for refund and they charged me $84 dollars just for sending it back (15 % of the total price). In other words, they made the mistake and i had to pay for their mistake. DO NOT EVER MAKE ANY BUSINESS WITH THIS COMPANY. I wish i can sue them for misleading the costumers and then charging them for the company's mistake.
1 star for the rating is way too much. They do not deserve any credit for that crappy service they offer.

January 8, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered an Iphone 7 plus and was…

I ordered an Iphone 7 plus and was worried after ordering because i read some of the other reviews. I called a few times and they did ship the item as asked on the same day i placed the order. Needless to say the pbone arrived and works great!! Thank you for an easy transaction!

January 4, 2019
Unprompted review
Rated 2 out of 5 stars

I purchased an IPAD 2 for my wife for…

I purchased an IPAD 2 for my wife for Christmas, not knowing that Apple no longer supports it with an operating system. Therefore, the item is obsolete, and worthless. I submitted a request for refund, and received no response after several attempts. Stay away from this site.

January 2, 2019
Unprompted review
Rated 4 out of 5 stars

I purchased an open box iPhone 6S plus

I purchased an open box iPhone 6S plus. The phone came within a couple of days and looked brand new even though it was not in Apple packaging. The only problem I ran into was that the battery health indicator said it could hold only an 84% charge. I called customer service and they readily agreed to send me money for a new battery, which was $30.

January 1, 2019
Unprompted review
Rated 5 out of 5 stars

Great products and service

Great products and service. I am going to order some accessories for some gifts I received for Christmas from them as soon as I finish writing this review.
Thanks for your help.

December 28, 2018
Unprompted review
Rated 1 out of 5 stars

The worst experience ever I ordered a…

The worst experience ever I ordered a ipad 2 on 12/8/2018 but then 12/17\2018 so I cancel my ordered and it was said 24-48 hours I will receive my refund here it is 12\21/2018 no refund yet its the holiday season and they take your money and not respond This was the money I was using to get my daughter gift for Christmas and they wont refund my money if anyone knows how i can get my money refunded please let me know

December 21, 2018
Unprompted review

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