I ordered 2 pairs of shoes to pick from for my wedding. I returned one of them and the customer support was very communicative and offered me three refund options to choose from. One of the options... See more
Company replied
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I ordered 2 pairs of shoes to pick from for my wedding. I returned one of them and the customer support was very communicative and offered me three refund options to choose from. One of the options... See more
Company replied
I have ordered the shoes which did not fit. I have sent them back to the same address they were shipped from. I have sent them with tracking number and they arrived at the NAE warehouse in Shiedam on... See more
Got a pair of Lou botte marron tige haute niveau genou and absolutely loving them. They look amazing and feel warm and comfortable - the latter is very rare for my tricky feet that get hurt by every n... See more
Company replied
I thought the products were reasonably priced, shipping was quick, and the shoes and belt I got were impressive in material quality. One note is that the threads holding the side seams of the tongue o... See more
Company replied
We are a Portuguese vegan footwear brand NAE stands for No Animal Exploitation. The name carries our mission: to propose an animal-friendly and ecological alternative against human exploitation. Our shoes and accessories are manufactured in certified and ethical factories in Portugal. Our dedicated team will ensure to offer the best customer care experience and remain at your entire disposal from Monday to Friday – 9am to 6pm. Or feel free to contact us at any time via e-mail
Largo Trindade Coelho nº 17, 1200-339 , Lisboa, Portugal
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
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Reply from NAE Vegan Shoes
Good service. Happy with shoes, fitted well, great quality. It's not easy to find good quality, fashionable, (truly) ethical vegan shoes. This is my first purchase from Nae Vegan and I would definitely purchase from this store again.

Reply from NAE Vegan Shoes
Amazing quality and amazing customer service!!!

Reply from NAE Vegan Shoes
Very good company. Good for the animals and nature. Friendly, good service. Fine boots. I bought my second pair of boots.

Reply from NAE Vegan Shoes
Excellent fit and quality! Very on trend as well-vegan shoes are the best choice always.

Reply from NAE Vegan Shoes
Mail contact about my order was very friendly and helpful.

Reply from NAE Vegan Shoes
I've already bought Nae three times and I'm so satisfied that I bought twice the booth. One pair for walking the dogs and one for working. Never in my life had boots that held water so perfectly without getting ruined even in extreme conditions (like in the woods with rainshower in the mud) and that were also so comfortable to keep in the office. You don't get wet, you stay warm and you don't sweat. I have also recommended the brand to my partner. Besides that, knowing that no animals were used to produce these shoes gives me immense joy. Thanks Nae
Francesca from Venice Italy

Reply from NAE Vegan Shoes
Got a pair of Lou botte marron tige haute niveau genou and absolutely loving them. They look amazing and feel warm and comfortable - the latter is very rare for my tricky feet that get hurt by every new pair of shoes (flip flops included). The vegan leather is high quality and while being flexible, it feels durable!

Reply from NAE Vegan Shoes
Chelsea Boots with Chunky Heel - Fab and so comfortable to wear. And they look terrific too!

Reply from NAE Vegan Shoes
Very professional customer service
Retune process was very clear and transparent
More companies should be like this

Reply from NAE Vegan Shoes
This was the first time I’ve purchased shoes from Nae and I’m so glad I did! Customer service was great (very helpful as I had to exchange for size down). The shoes fit so well and are excellent quality and ethical! Thanks Neuza (customer service) and Nae!

Reply from NAE Vegan Shoes
Their classic white sneakers didn’t even last 4 months before they were complete warn down and the soles became massive holes at the heels. The rest of the shoe is in perfect condition except the sole is possible the worst I’ve ever experienced (I bough cheap H&M trainers that lasted way longer).

Reply from NAE Vegan Shoes
Great customer service, fairly speedy delivery, and I've been enjoying what I've purchased. Will very likely be purchasing again in the future.
Only knocks I would give NAE is their checkout system doesn't seem to work for me. Every order needed to be placed through customer service. I can only imagine how many potential customers they've lost who weren't as eager as me to complete their purchases.
The other knock is some of the shoes are a bit flimsy for the price. They all look wonderful, just some materials a bit on the thin side. We'll see if they hold up long-term.

Reply from NAE Vegan Shoes
Shoes shipped quickly, slough our local Australian team had delays with the final road delivery.
Shoes fit well and so far are comfortable.
This is my first time with pineapple waste ‘leather’ they seem quite soft so hopefully they will last ok!

Reply from NAE Vegan Shoes
Great and comfortable shoes without compromising morals 🤩

Reply from NAE Vegan Shoes
great work boot, very comfortable and the materials feel lovely! Shipping was fast too.

Reply from NAE Vegan Shoes
I have 4 pairs of Nae shoes. They are all quite confortable, especially the rubber-soled ones, which I wear daily for walking in the city.
Good costumer support.

Reply from NAE Vegan Shoes
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