Nannytax Reviews 

806
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... See more

Company replied

Rated 5 out of 5 stars

I've used Nannytax for almost three years now with multiple nannies, and they have always been extremely responsive and helpful with any issue. I highly recommend their service.

Company replied

Rated 5 out of 5 stars

Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... See more

Company replied

Rated 5 out of 5 stars

We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal wit... See more

Company replied

Company details

  1. Payroll Service
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation
  5. Tax Preparation Service

About Nannytax

Written by the company

Market leading, award-winning and trusted by nearly 200 UK nanny agencies, Nannytax are the nanny payroll experts with almost 30 years of experience.

The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.

  • 95% of customers rate our unique online member’s area excellent.
  • Exclusive Membership Benefits & Nanny Employment pack that takes you through everything you need to know about being a nanny employer.
  • Nannytax are here for you 7 days a week so you can contact us at a time that is most convenient for you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

806 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(806)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

I have been using their service for years.
I requested pay roll information from 5 years ago.Received respond in such a short time. Both Daniel and Bluebell were very helpful,kind and professional .
100% recommended!

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Resolved an HMRC tax matter very quickly.

I received a letter from the Tax office saying I had a tax credit for my employee’s tax. Nannytax investigated it promptly, and found that I had overpaid tax some time ago, in error. Was very surprised and pleased how quickly they were able to do this and find a solution.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent all round support

They are very supportive and took time to explain any processes I didn't understand.
We paid the extra so they worked out everything, including money owed to HMRC and they were absolutely brilliant! They observe unsociable hours so you can get help/support on the weekend.
I highly recommend them and would definitely use them again.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

I have such a good experience with Sharon of the Payroll Team. She sorted out my complicated problem and clearly explained everything I needed to know. Highly recommended.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Easy Process

Easy Process

Online process was easy and very fast responses via email to queries

October 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great Payroll / Customer Service encounters

In the past week I have had 2 fantastic conversations with individuals from the Payroll / Customer Service team at Nannytax. Both Mark F (dated 22-09-23) and Bluebell (29-09-23) were incredibly helpful - explaining how the process works / calculations are made etc. Ensuring I was in the best possible place to get back on my correspondence with the Nannytax HR team. THANK YOU BOTH!

September 29, 2023
Unprompted review

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