Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... See more
Company replied
I've used Nannytax for almost three years now with multiple nannies, and they have always been extremely responsive and helpful with any issue. I highly recommend their service.
Company replied
Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... See more
Company replied
We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal wit... See more
Company replied
Written by the company
7th Floor, Telecom House 125-135 Preston Road, Brighton, BN1 6AF, Brighton, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using their service for years.
I requested pay roll information from 5 years ago.Received respond in such a short time. Both Daniel and Bluebell were very helpful,kind and professional .
100% recommended!
I received a letter from the Tax office saying I had a tax credit for my employee’s tax. Nannytax investigated it promptly, and found that I had overpaid tax some time ago, in error. Was very surprised and pleased how quickly they were able to do this and find a solution.
Easy to set up and understand and takes all the worry out of the payroll process.
Very clear and simple to subscribe and renew.
My experience with Stafftax was memorable. They were very supportive and very professional.
Great communication with customer service, very easy to use.
They are very supportive and took time to explain any processes I didn't understand.
We paid the extra so they worked out everything, including money owed to HMRC and they were absolutely brilliant! They observe unsociable hours so you can get help/support on the weekend.
I highly recommend them and would definitely use them again.
Bluebell was absolutely amazing! So patient and incredibly helpful. Her customer service was impeccable. Thank you.
Very helpful phone service as well as easy to use members area
I have such a good experience with Sharon of the Payroll Team. She sorted out my complicated problem and clearly explained everything I needed to know. Highly recommended.
Hello I spoke to Bluebell who answered swiftly and had all answers at hand! All clear now and very helpful service. Would recommend!
Easy Process
Online process was easy and very fast responses via email to queries
In the past week I have had 2 fantastic conversations with individuals from the Payroll / Customer Service team at Nannytax. Both Mark F (dated 22-09-23) and Bluebell (29-09-23) were incredibly helpful - explaining how the process works / calculations are made etc. Ensuring I was in the best possible place to get back on my correspondence with the Nannytax HR team. THANK YOU BOTH!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.