Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... See more
Company replied
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Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... See more
Company replied
I've used Nannytax for almost three years now with multiple nannies, and they have always been extremely responsive and helpful with any issue. I highly recommend their service.
Company replied
Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... See more
Company replied
We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal wit... See more
Company replied
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7th Floor, Telecom House 125-135 Preston Road, Brighton, BN1 6AF, Brighton, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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As a Nanny I really appreciated everyone’s kind, professional and incredible customer service. They were very helpful and quick in helping me.
Very professional service. I needed help with a matter and it was dealt with very quickly and efficiently by Bluebell who was extremely helpful. Thank you so much. Highly recommend.
Highly professional services provided by Bluebell today left me reassured that all matters are in check and I can have a peaceful day!
Thank you!
I would highly recommend using Nannytax to deal with everything to do with employing your nanny. Nannytax sorted everything for us from insurance to payroll, developing a contract, HR support and registering me as an employer with HMRC and telling me what I needed to pay them! At every turn, Nannytax were easily contactable, no waiting in queues on the phone at all and my emails were clearly responded to, very quickly too.
I want to highlight how helpful Mark Flavin, a Nannytax sales and customer service agent, was in helping us to finalise the end of our contract with our nanny.
I would definitely use Nannytax’s services again if I were to employ another nanny.
We have used Enable insurance for a few years now and the renewal process is quick and easy and the price doesn't seem to go up.
Excellent customer service! Nanny tax always very helpful.
Bluebell very professional and kind. Quickly solved my problem.
Extremely easy add on process for employer’s insurance
Absolutely fantastic service. Invaluable for anyone employing a nanny. Makes the administrative tasks very straightforward and help is available when you need it (as demonstrated by Mark F very recently who assisted me with all of my queries related to a change in nanny). Would strongly recommend.
Excellent customer service! Really help to support all changes and complications. Mark Flavin in customer services went above and beyond to help make sure we were set up and Eve in payroll has assisted with many changes needed. Really good service, would recommend.
Agnes at Nannytax was patient and explained everything to me very well - her support was extremely helpful.
I have needed to speak to nannytax a lot recently (issues with HMRC, new employee etc) and I'm impressed with the service. The portal is easy to use, it's quick to get through to someone on the phone, the people are very knowledgeable and professional and they deal with queries very quickly. All in all, I think it's hard to imagine another provider doing a better job for nanny payroll and HR.
Fantastic onboarding experience led by Mark Flavin. Our first time using a payroll provider and it was seamless and very straightforward. Excellent support throughout.
We've been using this service for almost 3 years now and it's great. Staff is super friendly and the portal is very intuitive. Highly recommended for a busy household.
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