Nannytax Reviews 

806
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... See more

Company replied

Rated 5 out of 5 stars

I've used Nannytax for almost three years now with multiple nannies, and they have always been extremely responsive and helpful with any issue. I highly recommend their service.

Company replied

Rated 5 out of 5 stars

Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... See more

Company replied

Rated 5 out of 5 stars

We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal wit... See more

Company replied

Company details

  1. Payroll Service
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation
  5. Tax Preparation Service

About Nannytax

Written by the company

Market leading, award-winning and trusted by nearly 200 UK nanny agencies, Nannytax are the nanny payroll experts with almost 30 years of experience.

The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.

  • 95% of customers rate our unique online member’s area excellent.
  • Exclusive Membership Benefits & Nanny Employment pack that takes you through everything you need to know about being a nanny employer.
  • Nannytax are here for you 7 days a week so you can contact us at a time that is most convenient for you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

806 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(806)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

As a Nanny I really appreciated everyone’s kind, professional and incredible customer service. They were very helpful and quick in helping me.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Very professional service. I needed help with a matter and it was dealt with very quickly and efficiently by Bluebell who was extremely helpful. Thank you so much. Highly recommend.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Nannytax make things so easy for parents

I would highly recommend using Nannytax to deal with everything to do with employing your nanny. Nannytax sorted everything for us from insurance to payroll, developing a contract, HR support and registering me as an employer with HMRC and telling me what I needed to pay them! At every turn, Nannytax were easily contactable, no waiting in queues on the phone at all and my emails were clearly responded to, very quickly too.

I want to highlight how helpful Mark Flavin, a Nannytax sales and customer service agent, was in helping us to finalise the end of our contract with our nanny.

I would definitely use Nannytax’s services again if I were to employ another nanny.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Invaluable for anyone employing a nanny. Makes the administrative tasks very straightforward and help is available when you need it (as demonstrated by Mark F very recently who assisted me with all of my queries related to a change in nanny). Would strongly recommend.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Really help to support all changes and complications. Mark Flavin in customer services went above and beyond to help make sure we were set up and Eve in payroll has assisted with many changes needed. Really good service, would recommend.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Agnes at Nannytax was patient and explained everything to me very well - her support was extremely helpful.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and reliable service

I have needed to speak to nannytax a lot recently (issues with HMRC, new employee etc) and I'm impressed with the service. The portal is easy to use, it's quick to get through to someone on the phone, the people are very knowledgeable and professional and they deal with queries very quickly. All in all, I think it's hard to imagine another provider doing a better job for nanny payroll and HR.

January 18, 2024
Unprompted review

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