The on line process was very clear and easy to use , the tyre options were conveiantly filtered, the prices seem slightly higher than cpmpetitors but for a fully complete price ,acceptable. There w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy Navigating found everything easy to find great deals online.
Company replied
Ordered on line the Web site kept crashing and ended up with wrong tyres. Could not get any answer from help line waited 30 minutes still no answer and gave up. The centre in Ayr was fantastic they c... See more
Company replied
Booked into Peebles St Ayr, no where to park outside, after eventually finding parking space, i was told my 10am appointment may be a little late as they were awaiting a delivery, this had been booked... See more
Company replied
Company details
About National Tyres and Autocare - Ayr
Written by the company
National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Contact info
Peebles Street, KA8 8DP, Ayr, United Kingdom
- 01292 264 204
4.2
Great
37 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
National Treasure …
The on line process was very clear and easy to use , the tyre options were conveiantly filtered, the prices seem slightly higher than cpmpetitors but for a fully complete price ,acceptable. There were no hidden charges like some other major suppliers.
July 10, 2023
Reply from National Tyres and Autocare - Ayr
Dear Customer
Thank you for your 5 Star Review
Regards
Robert
Easy Navigating found everything easy…
Easy Navigating found everything easy to find great deals online.
June 17, 2023
Reply from National Tyres and Autocare - Ayr
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Good prices,easy to order,everything…
Good prices,easy to order,everything simple to understand & use.
March 28, 2023
Reply from National Tyres and Autocare - Ayr
Dear David
Thank you for your review.
Kind Regards
Robert
easy and simple to use.
October 22, 2022
Reply from National Tyres and Autocare - Ayr
Dear Davis Rooney
Thank you for your review.
Kind Regards
Robert
Reply from National Tyres and Autocare - Ayr
Dear James Ferguson
Thank you for your review.
Kind Regards
Robert
Ordered online
Ordered online - Great value tyres at very competitive prices.
Not fitted yet but have bought these tyres numerous times in the past.
September 28, 2022
Reply from National Tyres and Autocare - Ayr
Dear Ken
Thank you for your review
We are pleased you like our on-line services and found our prices competitive.
Kind Regards
Robert
Did not recognise promotion code
Did not recognise promotion code. Called help line who called me back quite quickly. They also could not use promo code. Dealt with promptly and applied necessary discount.
September 29, 2022
Reply from National Tyres and Autocare - Ayr
Dear J Pearce
Thank you for your review.
Kind Regards
Robert
Reply from National Tyres and Autocare - Ayr
Dear Gus,
Thank you for your review.
We’re pleased to hear you have found our services to be excellent.
Kind Regards,
April
The online system works well
The online system works well, looked for my tyre size, given options, then chose my tyre. Booked the car in when I wanted, then paid for the tyres, very smooth operation no hassles, price was competitive as well.
September 13, 2022
Reply from National Tyres and Autocare - Ayr
Dear Derek Sledge
Thank you for your review.
We are pleased you like our service and glad you found it no hassle.
Kind Regards
Robert
Web site is a disaster
Ordered on line the Web site kept crashing and ended up with wrong tyres.
Could not get any answer from help line waited 30 minutes still no answer and gave up. The centre in Ayr was fantastic they could not have been more helpful thanks to them after waiting 45 minutes they got through and explaned the order problem
September 1, 2022
Unprompted review
Reply from National Tyres and Autocare - Ayr
Dear Heskett,
Firstly we would like to sincerely apologise for your recent experience with us.
National Tyres prides itself on delivering exceptional customer service and we are disappointed that you have not experienced this with us.
Your feedback has been taken on board and has been passed to The Regional Manager to ensure that improvements are made going forward.
We sincerely apologise for your experience and for any inconvenience this may have caused.
Kind Regards,
April
Shocking
Booked into Peebles St Ayr, no where to park outside, after eventually finding parking space, i was told my 10am appointment may be a little late as they were awaiting a delivery, this had been booked for 3 days prior, when they eventually arrived, the tyres were tossed out the back of the van and rolled into the centre, i went into the waiting room to wait but the floor was bad with litter (took photos) and was smelly so i waited outside, i was told 20 minutes later that my car was finished, i wasn't shown the 4 tyres on the car, or explained to me what had been done, it was ready so basically bugger off, and so i did, never to return again.
August 31, 2022
Unprompted review
Reply from National Tyres and Autocare - Ayr
Dear Amano,
Firstly we would like to sincerely apologise for your recent experience with us.
National Tyres prides itself on delivering exceptional customer service and we are disappointed that you have not experienced this with us.
Your feedback has been taken on board and has been passed to The Regional Manager to ensure that improvements are made going forward.
We sincerely apologise for your experience and for any inconvenience this may have caused.
Kind Regards,
April
Made order eventually on line
Made order eventually on line. I was sent a confirmation of the order to print out and take to garage. I clicked the menu looking for ‘Print instruction’ and the whole thing disappeared and so I have lost proof of order. How can it be resent please.
August 31, 2022
Reply from National Tyres and Autocare - Ayr
Dear Margaret,
Thank you for your review.
Your feedback has been shared with the appropriate management to ensure that improvements are made moving forward.
Kind Regards,
April
Reply from National Tyres and Autocare - Ayr
Dear Nigel.
Thank you for your review.
Kind Regards
Robert
Great online service
August 22, 2022
Reply from National Tyres and Autocare - Ayr
Dear John Frame
Thank you for your review.
Kind Regards
Robert
once again simple process to order
August 12, 2022
Reply from National Tyres and Autocare - Ayr
Dear Katherine,
Thank you for your review.
We're pleased to hear you have found placing your order wiht us to be simple to do.
Kind Regards,
April
I made a wrong order and tried calling…
I made a wrong order and tried calling them all day even sent 2 emails still no reply so I will be reporting them to PayPal to get my money returned.
Because its done online the ayr office can't sort it but the Manchester main office needs a receptionist to answer the calls
July 29, 2022
Reply from National Tyres and Autocare - Ayr
Dear Maggie
We apologise that you have had to contact us regarding this matter and for any inconvenience this may have caused.
We are keen to try and resolve this for you, could you please email complaints@axlegcc.co.uk
Kind regards
Rhiannon
Bit expensive
Guys were very helpful doing free brake check but prices could be doing with being reviewed. Quoted me £405 for rear brake pads and discs. Went to 3 other garages for quotes and they were over £240 cheaper
July 29, 2022
Unprompted review
Reply from National Tyres and Autocare - Ayr
Dear Leann
Thank you for taking the time to leave us this review.
Firstly we would like to sincerely apologise for any inconvenience caused.
We strive to remain as competitive as we can on our services however due to the fast paced changing nature of our industry this is not always possible. As such we offer our customers a Price Promise whereby we will refund the difference in price between any genuine like for like qoutation.
If we can be of any further assistance please do not hesitate to contact us.
Kind regards
Kate
Quick and easy web site to order tyres…
Quick and easy web site to order tyres and fitment booking :)
July 22, 2022
Reply from National Tyres and Autocare - Ayr
Dear Jeffrey Bird
Thank you for your review.
Kind Regards
Robert
I bought tyres for a motorhome..
I bought tyres for a motorhome... this was marked clearly on the order.... you couldnt fit the vehicle in your depot... I had to cancel...
Your manager at Ayr was supposed to call me back... never heard a cheap.
Kwik fit managed to do the job...
July 14, 2022
Reply from National Tyres and Autocare - Ayr
Dear James
We apologise that you have had to contact us regarding this matter and for any inconvenience that may have caused.
National Tyres prides itself on delivering great service and we are disappointed that you have not experienced this with us.
Your feedback will be reviewed internally to ensure that improvements are made going forward.
Kind regards
Rhiannon
Great service and time to pay not all…
Great service and time to pay not all at once great service brilliant
July 13, 2022
Reply from National Tyres and Autocare - Ayr
Dear William Wright
Thank you for your review.
Kind Regards
Robert
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.