National Tyres and Autocare - Barnstaple Reviews 101

TrustScore 4.5 out of 5

4.5

Queen Street, EX32 8HG Barnstaple, GB


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Rated 3 out of 5 stars

National Tyre service excellent.But keep well away from the finance options took 95 minutes, inserting details 4 times 20 minutes on chat line to find details. do not think they want you to use this o... See more

Company replied

Rated 3 out of 5 stars

I liked the convenience of it and of course, the discount. The app would not allow me to take advantage of the installment offer which was mildly annoying.

Company replied

Rated 5 out of 5 stars

I ran in to trouble several times due to a flat tyre on my van. On one occasion it was past 5 o'clock and the next day I was due to travel to London so that I could be there in my grandfathers last ho... See more

Company replied

Rated 1 out of 5 stars

I ordered a battery and arranged delivery time, to be called by Halfords Barnstaple, with whom online booking had been made that they did not have equipment to fit stop start batteries. Now means that... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Barnstaple

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

101 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I liked the convenience of it and of…

I liked the convenience of it and of course, the discount. The app would not allow me to take advantage of the installment offer which was mildly annoying.

August 7, 2023
National Tyres and Autocare - Barnstaple logo

Reply from National Tyres and Autocare - Barnstaple

Hi Graham,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We are very sorry the finance did not work on your order, unfortunately, it is not down to us who can get the finance, you will need to contact Klarna directly.

Hope you have a lovely weekend, Ffion

Rated 3 out of 5 stars

National Tyre service excellent.But…

National Tyre service excellent.But keep well away from the finance options took 95 minutes, inserting details 4 times 20 minutes on chat line to find details. do not think they want you to use this option, did not get the 10% discount off either.

August 4, 2023
National Tyres and Autocare - Barnstaple logo

Reply from National Tyres and Autocare - Barnstaple

Hi Mr Curtis Wall,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We are very sorry to hear about the troubles you had applying for finance for your tyres, we can certainly understand how frustrating that is.

We have passed the issues you experienced to our IT and digital teams to ensure this is investigated.

We do thank you for bringing this to our attention.

Hope you have a lovely day, Ffion

Rated 5 out of 5 stars

Tyre order

Easy website to follow, and simple ordering process.

July 9, 2023
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Reply from National Tyres and Autocare - Barnstaple

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Rated 5 out of 5 stars

Faultless service

Very user friendly website, easy to choose what you want, book & pay all online. Just drop car off & pick up. No stress or hassle. Brilliant service. & prices were very good as I did research other tyre places.

June 20, 2023
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Reply from National Tyres and Autocare - Barnstaple

Dear Lisa

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Cannot fault this garage at all. Highly recommend

Had a free mot offer for taking out a premium 4.99 a month Halfords car membership so as my MOT was due soon I booked it for 11am turned up at 10.50 expecting my car to be failed as it was a free mot and I assumed they would find little faults to try and make some money back, how wrong was I ,in less than the hour stated I was emailed that my car was ready, I turned up car passed with only a few minor faults , the member of staff who dealt with me was really friendly and had great customer service and I can't fault them on anything , intact I would highly recommend them I have been to other local garages in area with a near perfect car and it's cost me over 700 pound to get through MOT this mot was more thorough and cost me nothing. thanks 🙏

June 9, 2023
Unprompted review
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Reply from National Tyres and Autocare - Barnstaple

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Staff really great.

June 1, 2023
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Reply from National Tyres and Autocare - Barnstaple

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Very friendly and informative garage…

Very friendly and informative garage with a good feeling they'll get the job done right.I'm about to get my tyres done with what is now Halfords Autocentre.They advised me to book online to save money, which was very helpful.
They also did a lot of checks when I dropped my car off for tyre check.
Found out my steering rack has a lot of play.Good to know for safety sake.Also that my brake fluid needs replacing.I was charged by another garage for replacing it last year so that other garage didnt do the job.Stick with Halfords Autocentre

May 16, 2023
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Reply from National Tyres and Autocare - Barnstaple

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Great price

Great price. easy online booking

April 28, 2023
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Reply from National Tyres and Autocare - Barnstaple

Dear Marc Collins

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Very good tyres at great price

Very good tyre choice and also at competitive prices I bought four tyres and received 15% off I also had them fitted and balanced at my home by an excellent and pleasant man all at no extra cost. Just great service so will I buy from you again? Definitely.

March 30, 2023
Unprompted review
National Tyres and Autocare - Barnstaple logo

Reply from National Tyres and Autocare - Barnstaple

Dear Mr Keith Roberts

Thank you for you enquiry.

Kind Regards

Robert

Rated 5 out of 5 stars

Really helpful …

Really helpful that you can spread payments and easy to use also customer service is good

March 15, 2023
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Reply from National Tyres and Autocare - Barnstaple

Dear Megan Scott

Thank you for your review.

Kind Regards

Robert

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