National Tyres and Autocare - Blackburn Reviews 56

TrustScore 3 out of 5

3.2

67 King Street, BB2 2DH Blackburn, GB


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Rated 5 out of 5 stars

Got the windscreen washer fixed by Abbas and his teammates, that took the entire day, but job very well done to pass MOT. Definitely recommend for service and MOT. Staff is friendly and helpful.

Rated 5 out of 5 stars

Had a concern about a slow puncture and took the car into National Tyres at Blackburn without an appointment Within an hour had a call to say they had checked the tyres and sorted the problem and... See more

Rated 2 out of 5 stars

Booked a time slot and paid online. Arrived 10 minutes before slot (as stated in booking). Left car and said I was wandering into town centre. Came back just over an hour later and they hadn't started... See more

Rated 3 out of 5 stars

Online - It would be good if you were able to select a few tyres to compare side by side with price/discounts included Blackburn - no ID etc asked for when collecting vehicle; they just handed ov... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Blackburn

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

3.2

Average

TrustScore 3 out of 5

56 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Free brakes check

Booked in for a free brakes check. Danny & Andy were both cheerful and courteous and gave an honest opinion on what I really needed rather than just trying to sell me something I didn't need. Will be using this garage for all of my future car needs. Highly recommend 👌

April 7, 2023
Unprompted review
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Reply from National Tyres and Autocare - Blackburn

Dear G Holdsworth

Thank you for your review

KInd Regards

Robert

Rated 5 out of 5 stars

Easy to use website

Easy to use website. I received a discount and the tyres can be fitted within 2 days. So, so far so good.

April 1, 2023
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Reply from National Tyres and Autocare - Blackburn

Dear John Almond

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars

Great service from Andy at the…

Great service from Andy at the Blackburn branch got a good price on 4 Bridgestone tyres. Great service once again. Will continue to use this branch

February 28, 2023
Unprompted review
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Reply from National Tyres and Autocare - Blackburn

Dear Naeem

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars

Brilliant experience

Dropped my car off as stated was told about 1-1½ hours and this was correct very pleasant will definitely be back.

January 13, 2023
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Reply from National Tyres and Autocare - Blackburn

Dear Lisa McCaffrey

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars

Andy is always very helpful,never had

Andy is always very helpful,never had any issues using this company.The price they give you is the price you pay with no hidden extras.

January 4, 2023
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Reply from National Tyres and Autocare - Blackburn

Dear George Peter Waring

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars

Easy

Easier than cracking eggs

December 29, 2022
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Reply from National Tyres and Autocare - Blackburn

Dear Dave

Thank you for your review

Kind Regards

Robert

Rated 4 out of 5 stars

Returning customer

Used the company before and was happy with customer service. Website not the easiest to use as my car has different sizes front and rear so have to re enter details, reg and postcode each time to search.

December 27, 2022
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Reply from National Tyres and Autocare - Blackburn

Dear Mr G Yates

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars

When KF couldn’t even answer the phone…

When KF couldn’t even answer the phone the guys at National Tyres in Blackburn picked up, booked me in and solved the problem within an hour. 5 star service. Well done guys - and thanks!

December 19, 2022
Unprompted review
National Tyres and Autocare - Blackburn logo

Reply from National Tyres and Autocare - Blackburn

Dear Customer

Thank you for your review.

Kind regards

Robert

Rated 1 out of 5 stars

Parter waiting 3 hours for the car to…

Parter waiting 3 hours for the car to have 3 tyres changed. After being told it would take 30 mins. Had to cancel nightshift

December 2, 2022
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Reply from National Tyres and Autocare - Blackburn

Dear Jake

Thank you for taking the time to make us aware of the problems you have recently experienced.

Dates or times quoted for fitting of the products are estimates and not guaranteed, whilst we use our best efforts to meet appointments at our fitting centres and via our mobile tyre fitting service there may be occasions when we will not be able to fit your products or provide the services in accordance with the appointment booked through our website.

We apologise for any inconvenience this may have caused.

Kind regards
Rhiannon

Rated 5 out of 5 stars

simple procedure online to book the…

simple procedure online to book the service I require. Plenty of availability on choosing a suitable time for the work to be carried out.

November 18, 2022
National Tyres and Autocare - Blackburn logo

Reply from National Tyres and Autocare - Blackburn

Dear Customer

Thank you for your review

Kind Regards

Robert

Rated 5 out of 5 stars

Such a good customer experience

Such a good customer experience. They repressurised my tyres and showed me how to reset my dashboard notifications and didn’t charge me a penny! Had a really good experience last time I got some tyres replaced and will always go back. Would definitely recommend

November 5, 2022
Unprompted review
National Tyres and Autocare - Blackburn logo

Reply from National Tyres and Autocare - Blackburn

Dear Customer

Thank you for your review

Kind Regards

Robert

Rated 3 out of 5 stars

Got a bit confused when trying to…

Got a bit confused when trying to complete as I wanted to pay over 4 months.

October 28, 2022
National Tyres and Autocare - Blackburn logo

Reply from National Tyres and Autocare - Blackburn

Dear Ian

We apologise for the problems you have experienced on our website.

We have a helpline available if you need assistance with your order, 01614291059.

Kind regards
Rhiannon

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