National Tyres and Autocare - Bridlington Reviews 78

TrustScore 3.5 out of 5

3.7

149 Hildethorpe Road, YO15 3HA Bridlington, GB


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Rated 3 out of 5 stars

The website initially seemed straight forward to navigate and place an order for tyres. At the payment stage where I had to input details of a new card the system began to play up and not accept infor... See more

Company replied

Rated 1 out of 5 stars

Definitely won’t be coming here again, if you know wheel alignment isn’t available why won’t people let their customers know especially after driving for nearly an hour each way. Brian was rude and ar... See more

Company replied

Rated 1 out of 5 stars

a customer of mine needed 2 tyres while on holiday, as the tyres were below 1.6mm and it was a saturday they went to national tyres, a well known, nationwide company, they were told that they only had... See more

Company replied

Rated 5 out of 5 stars

Speed of experience Things I would change is once selecting a product say tyres and then going back to add a service the site remembers the reg of the car rather than having to re do it or at least... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Bridlington

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

  • 149 Hildethorpe Road, YO15 3HA, Bridlington, United Kingdom

  • 01262 606 010

3.7

Average

TrustScore 3.5 out of 5

78 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bridlington Branch

Bridlington Branch
Back after 18 yrs and very pleased with the service , great price via Halfords website for tyres ,just need a coffee machine.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

If I could rate less I would

Not my usual garage but unfortunately the one i had my mot booked at had an issue and had to cancel, booked at national as i had a free mot via halfords. Took my car for an MOT, it failed which is fine it was an easy fix, told my tires were near the legal minimum also.
Asked the garage what the exact issue was they couldn't tell me but said they needed to order parts and couldn't do anything until next week, didn't want to answer any of my questions about the advisories and just told me to come back for a retest. Took it to another garage closer to home to fix the issue which took 30 mins and didn't require any new parts and get a new MOT, to be then told my tyres are absolutely fine and well above the threshold. As someone else has said I feel like they've seen a younger female and thought I wouldn't know anything about my own car. Honestly wouldn't trust these guys with a pushbike and will never use again.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

A real example of excellent customer service!

My car failed it's MOT in Perth the day before I was due to travel to Bridlington and they were not able to fix the issue for a week. I called Chris at Bridlington to see if they could help and he was absolutely amazing. He sorted it so I could drop it off the following day and by 5pm it was all fixed with a new MOT. Chris's customer service was fantastic - friendly, professional and he bent over backwards to help. He is an asset to National Tyres. Well done!

December 2, 2023
Unprompted review
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Hey Helen,

We’re thrilled that you were satisfied with our service provided by Roy. Your feedback is appreciated, and we hope to be of help again soon! Thank you for choosing Halfords!

Regards
Tanu

Rated 1 out of 5 stars

Definitely won’t be coming here again

Definitely won’t be coming here again, if you know wheel alignment isn’t available why won’t people let their customers know especially after driving for nearly an hour each way. Brian was rude and arrogant, definitely won’t be going there ever.

August 26, 2023
Unprompted review
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Hi Andzeijs

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future. I am sorry to hear your drove to an appointment that we couldn't carry out and understand how frustrating this may have been.

We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.

I have reached passed your feedback on to relevant team to get this investigated to prevent this happening again in the future.

Thanks, Ruth

Rated 1 out of 5 stars

ripped off while on holiday

a customer of mine needed 2 tyres while on holiday, as the tyres were below 1.6mm and it was a saturday they went to national tyres, a well known, nationwide company, they were told that they only had premium tyre in stock and were charged £409.98 for 2 tyres on a 54 registered vehicle, well and truly taken advantage of due to being holiday makers. I would never recommend this company, id rather wait and sleep in the car till the monday. totally disgusted in the way they have been treated

July 22, 2023
Unprompted review
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Hi there,

Thank you for taking the time to leave us a review regarding the recent tyre change at our Bridlington garage! We appreciate all feedback, good and bad, as it helps us to improve our service in the future.

I'm sorry the price wasn't as expected, I understand your frustration. If your customers would like to make a complaint regarding this please share the below link with the ways to contact our dedicated autocentre team: https://www.halfords.com/customer-services/contact-us/autocentres.

I hope you enjoy the rest of your day!

Kind regards,
Liz

Rated 3 out of 5 stars

Lengthy process

The website initially seemed straight forward to navigate and place an order for tyres. At the payment stage where I had to input details of a new card the system began to play up and not accept information provided. This took a long time to resolve and I am not sure if this web site or my bank was at fault? Once resolved I was happy with the order and being able to book an appointment and the price.

July 28, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Hi there Paul,

Thank you for taking the time to leave us a review regarding your online booking experience! We appreciate all feedback, good and bad, as it helps us to improve our service in the future.

I'm sorry there was an issue paying with your new card, I understand your frustration. I have logged your feedback with our Autocentre management and website team to get this looked into further and help ensure this doesn't happen again in the future.

I hope you enjoy the rest of your day!

Kind regards,
Liz

Rated 4 out of 5 stars

Easy

Didn't realise it was as easy as this to choose the appropriate tyres and book fitting.
I would have given full stars if the symbols used about the different tyres had explanations as to what they meant. Maybe they do on desktop version of website, but I was buying via a tablet, so don't know.

July 20, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Dear Customer

Thank you for your 4 Star Review

Regards

Robert

Rated 5 out of 5 stars

MOT was quick and efficient

MOT was quick and efficient. Great service.

June 30, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Rated 4 out of 5 stars

As expected

Pleasant staff and the work done to time

July 10, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Dear Customer

Thank you for your 4 Star Review

Regards

Robert

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. 10 out of 10 to the Bridlington fitting centre. Many thanks.

May 26, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Dear Customer

Thank you for your 5 Star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Quick and easy

May 29, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Dear Stuart

Thank you for your 5 Star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient
Lovely staff

May 3, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Dear Customer

Thank you for your 5 Star Review.

Kind Regards

Robert

Rated 5 out of 5 stars

Good selection of dates and times…

Good selection of dates and times available. Easy to book online. Most other garages I tried were not able to fit my car in until after the MOT ran out.

April 26, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Dear Martin

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Easy to set up

Easy to set up. And be able to keep my,car on road.

April 19, 2023
National Tyres and Autocare - Bridlington logo

Reply from National Tyres and Autocare - Bridlington

Dear Ian Tucker

Thank you for your 5 star review.

Kind regards

Robert

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