Really helpful, video evidence of what they do, very polite and even checked and blew my wife's tyres up probably after a pothole incident set off the tyre sensors. All done for free. Thanks for a gre... See more
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All good until payment screen. Was able to locate tyre size manually (as wrong tyre size was given, however not the fault of the organisation as the car has bigger boots than manufacturers fit), and w... See more
Company replied
Got 4 tyres fitted on my son’s car. As soon as he drove long distance the wheels vibrated so not balanced correctly. 4 emails, including copying in the CEO of Halfords (the parent company) and no re... See more
Very annoying to book online today. Emailed me an offer for 5% discount but wouldn't accept the code. Tried 2 different browsers and my phone. Their customer service bot is an infuriating FAQ circle o... See more
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Company details
About National Tyres and Autocare - Cambridge
Written by the company
National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Contact info
95-101 Newmarket Road, CB5 8EN, Cambridge, United Kingdom
- 01223 361 660
4.1
Great
130 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful
Really helpful, video evidence of what they do, very polite and even checked and blew my wife's tyres up probably after a pothole incident set off the tyre sensors. All done for free. Thanks for a great service.
April 22, 2026
Unprompted review
Solid service
Solid service; got my tyre changed in no time! Thank you for national tyres and autocare Cambridge
August 18, 2025
Unprompted review
Would give zero stars
Got 4 tyres fitted on my son’s car. As soon as he drove long distance the wheels vibrated so not balanced correctly. 4 emails, including copying in the CEO of Halfords (the parent company) and no response. This mirrors my experience with Halfords who took my money for a roof rack and 4 weeks and 4 calls later it had not arrived. Absolute jokers. I will take up with the credit card company.
April 10, 2025
Unprompted review
DISHONESTY IS WORSE THAN BAD CUSTOMER SERVICE
I had a slow puncture in one of my tyres just over 3 weeks ago, I booked a slot @ National tyres to have it checked, I had to wait 3 days for the appointment, when I arrive I was told it would be about an hours wait, nearly 3 hours later the car still not been looked at.
When it was finally looked at I was told that the tyre could not be repaired because it had a screw and a cut on the side wall and it would cost £126.00 to have an exact replacement, by this point I was obviously unhappy with the wait and told them to fit my old tyre back on, something didn't feel right, or perhaps I was just angry.
However It seemed to me like there was a lot of damage on my tyre, or so they were telling me.... I've been driving around with this tyre for some weeks prior to this appointment and I only had to top up the air in the tyre a couple of times.
Due to work and other commitments I'm not been able to fix the tyre, so today (3weeks on) I called a different Garage and explained the problem "ABBEY TYRES" in Cambridge.
I was asked to bring it in today if it was convenient for me, to see if it could be fixed, they took the tyre off and brought it into the waiting area to show me the screw in it, I waited for about an hour and it only cost me £37.35....with receipt to prove it.
SO MAYBE MY TYRE WAS NOT UNRAPAIRABLE AFTER ALL AS NATIONAL TYRES CLAIMED!!!
Dishonesty is worse than bad customer service!!!
I have given them 1 star as I couldn't give them Minus 5.
I'm considering taking this further as I have all the prove that I need. They should be ashamed of themselves.
January 7, 2025
Unprompted review
Reply from National Tyres and Autocare - Cambridge
Hello Juan,
Thanks for leaving a review.
We’re disappointed to hear about your recent experience, and we are committed to getting this resolved. We’re sorry we’ve not met the standards you’ve come to expect from us, and we’ll ensure we do better next time.
We ask that you update your review with your order number/booking reference or existing case reference number so we can reach out to you directly and get this resolved.
We hope to speak with you soon.
Excellent service
Excellent service. Fitted me in even thought their slots were all full. Messaged me when finished. We’re utterly trustworthy and honest. I cannot fault the service that I received.
December 15, 2024
Unprompted review
Reply from National Tyres and Autocare - Cambridge
Hi Jan,
We're glad that you were pleased with our services. We appreciate your feedback, and we hope to be of assistance again soon. We appreciate you choosing Halfords!
Regards,
Prabhjot
I highly recommend them for any tyre…
I highly recommend them for any tyre related services. I had an excellent customer experience, and they repaired a small puncture from a nail, giving me complete peace of mind.
“Will” was very helpful 👍
November 11, 2024
Unprompted review
Reply from National Tyres and Autocare - Cambridge
Hi Manoj,
Thank you for sharing your experience. We're glad to have been of your assistance and we look forward to serve you again soon. Thank you for choosing Halfords!
Regards,
Priyanjali
Do not believe their Price Promise!
Do not believe their Price Promise! The store manager (Ryan) said they cannot match a price found elsewhere. The claim they will price match any identical product is completely false advertising.
October 17, 2024
Unprompted review
Excellent service very friendly staff
Excellent service very friendly staff
October 11, 2024
Unprompted review
Reply from National Tyres and Autocare - Cambridge
Hi Sharif,
Thank you so much for taking the time to leave us a review. We always appreciate the feedback provided by our customers, so we continue to improve our services and we hope to be of help again soon. Thank you for choosing Halfords!
Regards,
Namo
Rachel’s support was really appreciated…
Rachel’s support was really appreciated
All went really well and she went over and above
Thank you Rachael
Regards
David and Julie
August 21, 2024
Unprompted review
Reply from National Tyres and Autocare - Cambridge
Hi,
We’re thrilled that you were satisfied with our services provided by Rachel. Your feedback is appreciated, and we hope to be of help again soon! Thank you for choosing Halfords!
Regards,
Namo
Dangerously incompetent
Dangerously incompetent. I had four tyres fitted, drove home. Next time I used the car the front nearside wheel wobbled loose and the rear nearside wheel nuts weren't even finger tight. When I contacted the branch they said they would investigate and get back to me. This hasn't happened. Shocking
June 10, 2024
Unprompted review
MOT and Tyres
I did the MOT and replaced breaks, tyres, a punctured tyre with them over the last year or two. The price is competitive, they're helpful and seem to do things right. Out of 3 garages I tried in Cambridge over the years, they're the best, and so far I'm a happy customer.
April 18, 2024
Unprompted review
Reply from National Tyres and Autocare - Cambridge
Hi Brahmin,
Thank you for sharing this amazing experience with us. We're glad we could be of assistance, and we hope to continue serving you even better in the future. Thank you for choosing Halfords.
Warm regards,
Garima
Very poor customer service on their…
Very poor customer service on their reception desk. The gentleman who works there is extremely rude and not helpful at all. Safe to say I’m happy I went to Qwikfit instead.
October 7, 2023
Unprompted review
Reply from National Tyres and Autocare - Cambridge
We’re sorry that we’ve let you down on this occasion, Stefan. We try to ensure every experience is one to remember for the right reasons and we’re disappointed this was not the case for you.
We’d love the chance to speak with you and find a suitable resolution. Please could you update your review to include an order number/booking reference/case reference so we can get in touch?
Look forward to speaking to you soon. Thanks - Ffion 🚲
very helpful staff
July 22, 2023
They had the exact tyres I needed where…
They had the exact tyres I needed where as other suppliers offered recommended alternatives. There is also a good range of finance options all at 0% finance plus a discount for more than one tyre purchases
July 25, 2023
The site was so easy to use gives you…
The site was so easy to use gives you great options to choose your tyres
With all the information you need
July 19, 2023
Reply from National Tyres and Autocare - Cambridge
Dear Customer
Thank you for your 5 Star Review
Regards
Robert
Simple to book....Selection of…
Simple to book....Selection of centres... Easy to understand. And a special price reduction !
July 10, 2023
Reply from National Tyres and Autocare - Cambridge
Dear Customer
Thank you for your 5 Star Review
Regards
Robert
Easy to book the online appointment
Easy to book the online appointment. Useful information provided. Thanks
July 2, 2023
Reply from National Tyres and Autocare - Cambridge
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Excellent service and options
July 1, 2023
Reply from National Tyres and Autocare - Cambridge
Dear Customer
Thank you for your 5 star review.
Kind regards
Robert
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