On-line booking was easy. Selected tyres and fitting time the next day at offered time. If I had known that these tyres would not have been available the next day I would have selected better value ty... See more
Company replied
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Booked my MOT and tyres online. Actually prompted to add discount codes to make it cheaper. Really quick process and everything done within 15 minutes. After online booking attended service centre... See more
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Booked on line slot for new tyre and arrived at booked time only to be told there would be a wait of another hour.what was the point of booking?having said that when I was seen the service was first c... See more
Company replied
All went well , drove in , tyre fitted , pleasant staff . Did try another local Dumfries company Denton’s first but they were a waste of time . I phoned them and went in after getting a price and dri... See more
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Company details
About National Tyres and Autocare - Dumfries
Written by the company
National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Contact info
89 Whitesands, DG1 2RX, Dumfries, United Kingdom
- 01387 252 788
4.7
Excellent
92 reviews
Hasn’t replied to negative reviews
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Straightforward
Straightforward, simple website experience.
Good price and easy to arrange a booking time
August 6, 2023
The site was easy to use
August 5, 2023
On-line booking was easy
On-line booking was easy. Selected tyres and fitting time the next day at offered time. If I had known that these tyres would not have been available the next day I would have selected better value tyres with a later fitting date. Arrived on time - no tyres - Chris phoned to find out why they were not there and was told delivery would be sometime before 8.00pm ( the branch closes at 6.00pm ). I left the car for a while but on return no tyres had arrived so I went home with the car and awaited a phone call to say the tyres had arrived. I finally got a call at 11.13am to say the tyres had arrived. They had been delivered to the wrong Halfords operation the previous evening at 5.30pm and it had taken them until that time to let National know where they were. I took the car back in and Chris and his team fitted them very promptly and efficiently. Good service from the staff on site, a terrible let down by the logistics support people. I have been a loyal customer of National for a number of years and would observe that the move into the "Halfords family" has not been for the best.
July 29, 2023
Reply from National Tyres and Autocare - Dumfries
Hi Ainslie,
Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.
We are very sorry to hear your tyres were sent to the wrong branch, we can certainly appreciate how frustrating that is.
We will be sure to pass this on to the branch manager to ensure this is looked into, we thank you again for bringing this to our attention.
Hope you have a lovely day, Ffion
Great product knowledge
Such good knowledge making sure we put the correct tyres on our BMW
August 3, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 Star Review
Regards
Robert
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 Star Review
Regards
Robert
Very helpful staff,top job
July 6, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Excellent service and wonderful staff
June 29, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Always very good and easy to administer.
June 19, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Great service from Dumfries branch as…
Great service from Dumfries branch as always - wouldn't go anywhere else
June 7, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Easy to use website.
June 4, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind regards
Robert
No problems ordering tyres and 4 wheel…
No problems ordering tyres and 4 wheel tracking. Very efficient
June 4, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind regards
Robert
Excellent friendly service
Excellent friendly service , couldn't fault anything , will use again , thanks.
June 2, 2023
Unprompted review
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Took my car in for 2 new tyres
Took my car in for 2 new tyres, the job was completed in an hour. Very happy with the service I received.
May 24, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
So easy to use website and the guys at…
So easy to use website and the guys at Dumfries are super helpful and friendly!
May 16, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 Star Review.
Kind Regards
Robert
Great service.
May 7, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 Star Review.
Kind Regards
Robert
Website simple and easy to use.
Website simple and easy to use.
Booking for service and MOT completed very quickly.
Returning customer. Have used National Tyres before.
Extremely happy with service provided.
May 2, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 Star Review.
Kind Regards
Robert
Booked my MOT and tyres online
Booked my MOT and tyres online. Actually prompted to add discount codes to make it cheaper. Really quick process and everything done within 15 minutes.
After online booking attended service centre at Whitesands, Dumfries. Super friendly and helpful staff. Very knowledgeable and nothing was too much trouble. Really impressed by the customer service provided and will definitely be using these guys again. A+++
April 18, 2023
Reply from National Tyres and Autocare - Dumfries
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
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