National Tyres and Autocare - Elgin Reviews 77

TrustScore 3 out of 5

3.0

New Elgin Road, IV30 6BA Elgin, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Suspension noise. Was told I needed new front shocks and a rear spring as it was broken? 2 independent garages late just to ease my mind and told was nothing wrong! Won't be back thats for sure.. re... See more

Rated 5 out of 5 stars

Service at the Elgin branch was excellent. Car was taken on time and was ready before they said it would be. Would recommend this branch and national tyres in general as prices competitive. Pric... See more

Company replied

Rated 5 out of 5 stars

Have been using the same national tyre place In Elgin since it opened staff great and helpfull won't go anywhere else

Company replied

Rated 1 out of 5 stars

Had my car brooked in for 8 in morning on 25/8/25 for service and mot they phoned about 10.30 ish said needed two new Tyers and we have to sit MOT again so phone them at 2 o’clock in the afternoon to... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Elgin

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

3.0

Average

TrustScore 3 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Suspension noise

Suspension noise. Was told I needed new front shocks and a rear spring as it was broken? 2 independent garages late just to ease my mind and told was nothing wrong! Won't be back thats for sure.. recently garage check deals with Suspension...again nothing wrong! Can only imagine the cost of unnecessary work.

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

All day for mot and service

Had my car brooked in for 8 in morning on 25/8/25 for service and mot they phoned about 10.30 ish said needed two new Tyers and we have to sit MOT again so phone them at 2 o’clock in the afternoon to see if it was ready to pick up, they said 4 o’clock would be ready to pick up. Got there just after four told me 15 more minutes which ended up being another 35 minutes so a whole day to do MOT service and put two new front tires on plus I got a message saying they’ve sent me an email with photos of the MOT but no email was received in fact I haven’t received any emails since the car in the garage

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Not to be trusted.

Took my car there with a screw in my tyre. They claimed that it couldn’t be repaired as the screw was “at an angle” despite being in the centre of the tread and clearly repairable. They said that I would need to buy a new tyre (obviously looking to sell me one instead of carrying out the requested repair)
I took the car to another tyre company and the guy couldn’t believe what they were saying and had it repaired in under 5 minutes!
Strangely enough while I was in there a young girl had also had a puncture and ended up purchasing a new tyre (possible a coincidence but maybe not!)
Definitely won’t be going back to National Tyres again.

Order no - 8020310
Refund received but still not happy with the service.

March 8, 2024
Unprompted review
National Tyres and Autocare - Elgin logo

Reply from National Tyres and Autocare - Elgin

Good morning

We’re sorry to hear that you've experienced issues with your appointment and we’re keen on getting this resolved as quickly as possible. We’re disappointed to hear that we’ve fallen short of your expectations and will do our best to learn from this issue and improve for the future.

Please could you update your review to include your order number/booking reference or existing case reference number, so we can reach out to you privately and get this resolved?

We look forward to speaking to you soon. Thanks - Ruth 🛴

Rated 5 out of 5 stars

Quick and easy system

Quick and easy system, blue light discount sealed the deal

May 18, 2023
National Tyres and Autocare - Elgin logo

Reply from National Tyres and Autocare - Elgin

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Very simple process for selecting tyres…

Very simple process for selecting tyres and placing order. Likewise for selecting convenient date and time for fitting. Thank you

May 18, 2023
National Tyres and Autocare - Elgin logo

Reply from National Tyres and Autocare - Elgin

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Good service

Good service, staff were friendly and helpful.

March 7, 2023
National Tyres and Autocare - Elgin logo

Reply from National Tyres and Autocare - Elgin

Dear John

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars

Quick and easy

March 2, 2023
National Tyres and Autocare - Elgin logo

Reply from National Tyres and Autocare - Elgin

Dear Sereana

Thank you for your review.

Kind Regrads

Robert

Rated 5 out of 5 stars

Good service

Good service, friendly staff and useful updates throughout.

January 14, 2023
National Tyres and Autocare - Elgin logo

Reply from National Tyres and Autocare - Elgin

Dear J Desmond

Thank you for your review.

Kind regards

Robert

Rated 5 out of 5 stars

Excellent service at Elgin branch

Service at the Elgin branch was excellent. Car was taken on time and was ready before they said it would be.
Would recommend this branch and national tyres in general as prices competitive.
Price includes fitting, valves and disposal, unlike others who add them on as extras

December 15, 2022
National Tyres and Autocare - Elgin logo

Reply from National Tyres and Autocare - Elgin

Dear Iain Hutton

Thank you for your review

Kind Regards

Robert

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look