Great service today from a really helpful gentleman who explained what pressure my tyres needed and put them to the correct pressure. Given how busy he was with a full garage it was very impressive. I... See more
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I have been a customer of national tyres for many many years now and have always found them to be very trustworthy, reliable with professional polite staff. I've recommended them to many friends and... See more
Company replied
Booked a tyre check for 14.30,arrived 10 mins before as requested. O14n arrival was told there was a 45min wait before being seen. Said goodbye and went to a competitor with no appointment seen straig... See more
Company replied
Turned up for an exhaust check at NT Durham Road in Gateshead to be told my van wouldn't fit in the garage, I asked if someone could check the van outside, looking at his cup of tea he was holding , t... See more
Company details
About National Tyres and Autocare - Gateshead
Written by the company
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Contact info
598 Durham Road, NE9 6HY, Gateshead, United Kingdom
- 0191 491 1294
Hasn’t replied to negative reviews
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Great service today from a really…
Great service today from a really helpful gentleman who explained what pressure my tyres needed and put them to the correct pressure. Given how busy he was with a full garage it was very impressive. I use this garage regularly and will recommend thank you.
Great service from Rob at National…
Great service from Rob at National Tyres, Low Fell. Great telephone advice and booked in for the following day. Two new tyres fitted, great service. Will be back again, and always come here as service and prices are good. Thank you.

Reply from National Tyres and Autocare - Gateshead
Stayed open to resolve
Low Fell, Gateshead national tyres. Everyone was so helpful, I got a piece of metal in my tyre at the time they were closing, they stayed open and resolved this for me with a tyre change in around 20 minutes. Really appreciated the help as a 26 year old woman who doesn’t know a thing about cars!

Reply from National Tyres and Autocare - Gateshead
This place know how to look after your…
This place know how to look after your car and i would highly recommend them to everyone.

Reply from National Tyres and Autocare - Gateshead
Easy to book
Easy to book. Clear, easy to use system. Suitable time slots available at my nearest National Tyres.
I think the Low fell branch have always…
I think the Low fell branch have always been friendly and helpful and the work is never an issue I keep going back and have just booked my discs and pads for Friday so cheers.

Reply from National Tyres and Autocare - Gateshead
Staff went above and beyond to help me…
Staff went above and beyond to help me after a disastrous experience with another company

Reply from National Tyres and Autocare - Gateshead
Waiting time
I was very impressed with my on line experience.
However it all changed at the service centre. My appointment was for 10.30 ! I had to wait 50 mins before my car was actually STARTED!
I Ieft the premises after 12.00.
Staff were pleasant but there was no sense of urgency!!!
Will not be revisiting. There are many tyre companies I cam try.

Reply from National Tyres and Autocare - Gateshead
excellent always easy to do transactions

Reply from National Tyres and Autocare - Gateshead
Helpful advice
The fitters was vey helpful giving advice. It lost 1 star because the wrong tyres were delivered. Fortunately they managed to get them changed on the same day

Reply from National Tyres and Autocare - Gateshead

Reply from National Tyres and Autocare - Gateshead
Very Good
Very Good - with Professional yet personable service from all personnel throughout the process all at seemingly reasonable cost.

Reply from National Tyres and Autocare - Gateshead
Excellent service from this depot
Excellent service from this depot. Helpful and polite staff. Thank you.

Reply from National Tyres and Autocare - Gateshead
Great experience
Really straight forward. Lovely staff at the reception and super helpful. Quick turnaround on the day for my car. Will absolutely use again.

Reply from National Tyres and Autocare - Gateshead
Simple to book
Simple, straightforward booking system. This is the third consecutive year I've used this garage for my MOT.

Reply from National Tyres and Autocare - Gateshead
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