National Tyres and Autocare - Hemsworth Reviews 113

TrustScore 4 out of 5

4.2

Market Street, WF9 4LP Hemsworth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very busy Saturday morning when I called in to have tyres checked . Staff I dealt with were both very helpful . Aimy was very friendly and chatty when I waited for tyres to be changed . Jake very inf... See more

Rated 1 out of 5 stars

I booked my car in for an MOT today. I dropped it off early and got a phone call around 45 minutes after my test appointment to let me know it just needed 2 new tyres. They told me my car would be rea... See more

Company replied

Rated 5 out of 5 stars

Shopped around and it’s best prices on line and competitive. Location and time and date to do the job at short notice was also important. Fair price when i compared to others with a faster delive... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 tyres to be fitted today and when I arrived on time for my appointment, the tyres had not arrived. I now need to wait for a phone call to say my tyres are ready for me to go again!!!

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Hemsworth

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

4.2

Great

TrustScore 4 out of 5

113 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very busy Saturday morning when I…

Very busy Saturday morning when I called in to have tyres checked . Staff I dealt with were both very helpful . Aimy was very friendly and chatty when I waited for tyres to be changed .
Jake very informative and also friendly and got my tyres changed really promptly despite how busy they were .

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from the Hemsworth team

I visited the National Tyres and Autocare Centre in Hemsworth for a new headlight to be fitted to my Mercedes, following a really disappointing experience at another Halfords store in Pontefract, where damage was caused to my headlight during a bulb fitting, To be honest, my confidence in the brand had taken a knock.

From the moment I walked into the Hemsworth branch, the team completely restored that confidence.

I didn’t catch their names, but there was a blonde lady on reception and a guy with tattoos working alongside her. They were both incredibly friendly, warm and professional. They kept me fully updated throughout, explained what was happening at every stage and made sure I felt reassured and informed. They weren’t just polite – they were genuinely personable, chatting to customers, creating a relaxed atmosphere and making what could have been a stressful situation feel easy.

Even the technicians working on the vehicle were friendly, professional and approachable.

It’s rare that a team can turn around a negative experience so completely, but this branch absolutely did. They are a real credit to the company.

While I had lost confidence in Halfords as a whole, this team has changed that for me. I would happily drive the 25 minutes to Hemsworth again and, in fact, they would now be the only Halfords team I’d choose to use.

Thank you for the excellent service.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Hemsworth branch BEWARE

I took my car here for a mot as they had a Halfords bay in there , Hemsworth branch , the car passed mot so you think great , got home and that’s when I noticed all four sills had been bent up so clearly it wasn’t lifted correctly, I managed to sort them out myself as know my way around cars , then the best part was the report they sent through says my tyres were all 5mm tread , I checked these as knew they wasn’t that old and the tread was 8mm on all four tyres , so to the untrained person they would of replaced the tyres as this place said the tread was getting low , and as for the cills I sorted out that would of cost an arm and a leg for another person, wouldn’t ever use this branch again for nothing , go to a place where you know your pride and joy will be looked after Like it’s there own ,

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service as always at…

Good customer service as always at National Tyres and Autocare in Hemsworth for my MOT by Kevin.

March 19, 2024
Unprompted review
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Hi!
Thank you so much for sharing your positive experience. We pride ourselves on professionalism. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Thank you for choosing Halfords.

Regards,
Garima

Rated 1 out of 5 stars

2 tyre's fitted left it came back 1…

2 tyre's fitted left it came back 1 hour later got key's, noticed rear os tyre losing pressure 10 psi overnight went back,told me old alloys needs refurbished after without looking, nothing on receipt only wiper light checked, dangerous I am retired tyre fitter,that wheel was bad,it was damaged by tyre machine easy if not taken care, but with attitude did not care,the tyre it replaced was cracking Avon's fitted 2020 was last one before I took it for mot 2 week's before they said normal my mot did not advisory, and wheel was fine,as I could not drive it there had to pay new wheel and Tyre on line,£100 now wheel and Tyre they fitted useless,worst experience just blame car and they seem to know but not advice on receipt?

October 31, 2023
Unprompted review
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Hello Paul,

Thanks for leaving a review.

We’re disappointed to hear about your recent experience with your tyres, and we are committed to getting this resolved. We’re sorry we’ve not met the standards you’ve come to expect from us, and we’ll ensure we do better next time.

We ask that you update your review with your order number/booking reference or existing case reference number so we can reach out to you directly and get this resolved.

We hope to speak with you soon. Thanks - Ruth 🛴

Rated 1 out of 5 stars

I ordered 2 tyres to be fitted today…

I ordered 2 tyres to be fitted today and when I arrived on time for my appointment, the tyres had not arrived. I now need to wait for a phone call to say my tyres are ready for me to go again!!!

July 20, 2023
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Hi Gary

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future. I am sorry to hear your tyres had not arrived for your appointment on time.

We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.

Thanks, Ruth

Rated 5 out of 5 stars

Great service 👍 Happy to get my tyres…

great service 👍 Happy to get my tyres from National tyres as always. all in a one place for you just grab it and pay in instalments Wich is best offer 🫴🫴 keep your cash in poker. I'll use it again in future highly recommended!!!👍

June 18, 2023
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

The guys at Hemsworth national tyres…

The guys at Hemsworth national tyres are super professional and helpful. I would recommend these guys to anyone

June 16, 2023
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Dear Customer

Thank you for your 5 star review.

Kind regards

Robert

Rated 5 out of 5 stars

Great customer service

Booked my mot online arrived and was greeted by a great fella on reception left car and went to do abit of shopping .Came back and was rather busy but sat in reception until was car was finished then mechanic came and spoke with me .Fantastic service and so handy booking online .

June 2, 2023
Unprompted review
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 4 out of 5 stars

MY TYRE DAY

Good work done by tyre fitter ,just seemed to be long time before wheels put back on .Overall good and friendly service

May 31, 2023
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Dear Customer

Thank you for your 4 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Good price

Good price, easy booking system

May 16, 2023
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 3 out of 5 stars

Confirmation of order took a while and…

Confirmation of order took a while and at one point looked as though the order had not gone through

April 25, 2023
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Hi Graham,

Thank you for taking the time to leave a review on your experience with us. We always appreciate the reviews we receive as this allows us to improve on the service that we offer.

We are sorry to hear that it took a while for your order confirmation to come through. We have raised this with our IT team to look into!

If you need any further assistance with this. Please don't hesitate to contact us.

Thank you again for bringing this to our attention!

Kind regards, Shannon

Rated 5 out of 5 stars

I have always received the best service…

I have always received the best service staff could provide. They are friendly. As about the website I always found what I wanted.

April 25, 2023
National Tyres and Autocare - Hemsworth logo

Reply from National Tyres and Autocare - Hemsworth

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

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