National Tyres and Autocare - Northampton Reviews 101

TrustScore 4 out of 5

3.9

Unit 1, NN5 5JA Northampton, GB


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Rated 3 out of 5 stars

There seems to be a problem with the website. It took 4 attempts to pay for the tyres. Every time I clicked in the “pay by debit/credit card” option, nothing happened. I had to refresh the page severa... See more

Company replied

Rated 1 out of 5 stars

Done alignment in Northampton branch, had to come back next day as steering was not straight. They printed out my alignment after their work and Caster and Camber are both out. But apparently that is... See more

Company replied

Rated 5 out of 5 stars

Great service and very efficient, Booked on line and also phoned the centre as I wanted to wit rather than drop off, all ok with manager Dan advised it could be between 1 hour and 1 1/2 hours, arrange... See more

Company replied

Rated 3 out of 5 stars

I think you had google problems .I found the process difficult and may have duplicated the payment in error. I do like the option of free mobile fitting

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Northampton

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

3.9

Great

TrustScore 4 out of 5

101 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Tyre extended warranty scam

Purchase 2 tyres with extra pay for a extended warranty cover. Recently one of the tyre got punctured and flat . When I took the car to fix it . They said can’t take unit next week because there is no booking available. Which doesn’t make sense .how I suppose use the car with flat tyre for a week ? Then what’s the point in paying extra for a extra warranty where they can’t fix a tyre puncture which takes 15 minutes. Looks like big scam . Full recommend avoid buying from them .

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

I had a really pleasant experience

I had a really pleasant experience: The service was top-notch both from the receptionist and the technician named Dan, He went above and beyond to repair my puncture and no doubt saved me money. All in all — I experienced good old-fashioned service ,which is pretty rare these days.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Really great

Really great. Another garage had done some work on my car and caused loads of problems.
National tyres took it in, sorted it out and talked me through it.
I totally recommend.

November 11, 2024
Unprompted review
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Hi,

We're happy to hear that our team provided excellent customer service and exceeded your expectations. Thank you for choosing Halfords.

Regards,
Bhawna

Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish.

February 22, 2024
Unprompted review
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Hi Shelly,

We would like to sincerely apologize for the inconvenience you have experienced. We can understand how you must have felt. Rest be assured, we will ensure to serve you better in future. Your every feedback helps us improve our services. If you would like to discuss this further, please reach out to us via DM (personal messages)and we would be glad to assist.

Regards,
Tanu

Rated 4 out of 5 stars

overall good service

Friendly staff to start with, changed tyre and did necessary checks
need to revisit them as sthe car seems to pull to left even after front trackign was done unsure why

August 9, 2023
Rated 5 out of 5 stars

Excellent service from Dan & his team

Excellent service from Dan & his team at National Tyres Northampton. Sorted out my tyre pressure problem very quickly, so I could continue my journey up the motorway. Thank you !

July 14, 2023
Unprompted review
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Rated 5 out of 5 stars

Changing run flats for standard tires

Great service from Dan & Dan yes they are both called Dan both where very helpful in changing my tyres over straight away even though it was there lunch break I’m very grateful for there service and price thanks guys would highly recommend the team

July 6, 2023
Unprompted review
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Dear Customer

Thank you for your 5 star review,

Kind reagrds

Robert

Rated 5 out of 5 stars

Great service and very efficient

Great service and very efficient, Booked on line and also phoned the centre as I wanted to wit rather than drop off, all ok with manager Dan advised it could be between 1 hour and 1 1/2 hours, arranged time off from work arrived at 08.30 as agreed was back in work for 09.15 tyres and tracking done. Used there Payment Assist option to spread the cost interest free so had premium tyres for a change as plan on keeping the car a while. gave the car a quick check over and advised getting low on tread on the rear tyres due to my mileage they should still last another 12 months. very clean and professional service.

June 21, 2023
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Dear Customer

Thank you for 5 star review

Kind Regards

Robert

Rated 5 out of 5 stars

Great service from the guys at the…

Great service from the guys at the Becketts Retail branch in Northampton. Being going National for years and the service e as always been top notch. .

June 20, 2023
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 1 out of 5 stars

....

............

May 24, 2023
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Hi there,

Please follow the link below and you can contact our customer service team who would be happy to talk to you.
https://www.halfords.com/customer-services/contact-us/autocentres/
Contact our Autocentre Garages | Halfords UK

Kind regards, Ffion

Rated 5 out of 5 stars

Always found my local national tyre…

Always found my local national tyre centre in Northampton great , they are a friendly team and go above and beyond to get you back on the road again.

May 17, 2023
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Easy to use.

easy to use and great price for the tyres.

April 16, 2023
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Dear Martin Henley

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

I found it very easy to book online…

I found it very easy to book online with great deals. As well as it being quick and easy the option to pay through payment assist aswell was brill as I needed 4 new tyres which has helped me

April 13, 2023
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Dear Stacey Knights

Thank you for your review

KInd Regards

Robert

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Pleasant personal.

March 29, 2023
National Tyres and Autocare - Northampton logo

Reply from National Tyres and Autocare - Northampton

Dear B N Kelman

Thank you for your review

Kind Regards

Robert

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