National Debt Relief Reviews 

44,795
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,349 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being supportive, patient, and professional, providing clear, helpful information and easing anxiety. Many appreciate the hassle-free process and the significant help received in reducing debt and improving credit scores, making the overall user experience positive and effective. However, some customers also noted concerns regarding high charges or unexpected expenses, with a few feeling they paid more than originally owed. Others reported a lack of progress in debt reduction, continued calls from creditors, or feeling they were essentially paying off their own debt without sufficient intervention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Service

People report positive experiences with service, often highlighting the helpful and caring nature of the... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting success in... See more

User experience

Users describe positive interactions with the user experience, often highlighting an easy, hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more

Rated 5 out of 5 stars

I’m presently working with National Debt Relief and they have negotiated with several creditors already and have made amazing settlements on my behalf. I am kept abreast of all negotiations and I am g... See more

Rated 5 out of 5 stars

Thank You! This was a big relief for me worked out perfect. Great Customer Service, staff always ready to explain any thing to you. This Journey has open my path it is bit easy, yet sometimes it was h... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.7

All reviews

(44,795)

2,329 reviews in the last 12 months

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Rated 5 out of 5 stars

I felt like I was drowning in debt.

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me, and I am starting to feel some, much needed, relief. Thank you, NDR! I recommend this company to anyone struggling with unmanageable debt.

June 17, 2026
Rated 3 out of 5 stars

I would wish that you all will work…

I would wish that you all will work with the most expensive accounts 1st

June 16, 2026
National Debt Relief logo

Reply from National Debt Relief

Hello Faith,

Thank you for bringing your concerns to our attention. Please be assured that we remain committed to acting in our clients' best interests and consistently strive to negotiate the most favorable settlement outcomes possible with creditors. However, each creditor operates independently and maintains its own policies, procedures, requirements, and timelines.

A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team by calling 888-660-7427.

Thank you,
The National Debt Relief Team

Rated 1 out of 5 stars

This program is a lie..

This program is a lie... They seek their own benefit by charging more than you should.... The charges are very high and it makes you take years to pay off your debt.... Look for other options!!!!! I DON'T RECOMMEND IT

June 1, 2026
Unprompted review
National Debt Relief logo

Reply from National Debt Relief

Hello Ivan,

Thank you for taking the time to share your experience. We are so sorry to hear about your experience with us, and we apologize for any dissatisfaction you may have had during your time in the program. While there are costs associated with our services, we ensure to provide fair market-based pricing for our fees. We also provide a breakdown of our settlement process, fee structure, and all costs associated with our program at the time of enrollment.

We understand that our program may not be the right fit for everyone, and we're very sorry to hear that our services did not meet your expectations. Although you have opted out, a member of our team will be reaching out to get a better understanding of your specific situation and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team directly at 888-660-7427.

Thank you for considering National Debt Relief

Rated 1 out of 5 stars

go elsewhere

I had a few things settled and was happy. . The company does NOT send any information to creditors when you start the program. They tell you to stop paying and “let them do their jobs” as I was told, verbatim. For my largest account, I ended up owing 150% of what I started the program owing because of late fees and legal fees.

They charge you a monthly fee but do nothing Im constanly called by credit card company.
I WAS TOLD CREDIT SCORE WOULD GO DOWN A LITTLE I HAD AN 810 CREDIT SCORE NNOW UNDER 500 THATS NOT JUST A LITTLE.

If I were you I would look elsewhere nothing but charge monthly fees

June 30, 2026
Unprompted review
National Debt Relief logo

Reply from National Debt Relief

Hello Steve.

Thank you for sharing your feedback. We sincerely apologize for any frustration you experienced and for any misunderstanding regarding our settlement process.
At enrollment, we explain that creditors are often more willing to negotiate after a period of non-payment, which can help us pursue lower settlement amounts on a client's behalf. We also disclose that participation in the program may temporarily impact credit scores and result in creditor communications.

While many clients experience long-term financial relief and improved credit over time as debts are resolved, we understand that this approach may not be the right fit for everyone.

We regret that your experience did not meet your expectations. A member of our team will be reaching out to review your concerns, or you may contact our Client Success Team at 888-660-7427 for further assistance.

Sincerely,
National Debt Relief

Rated 5 out of 5 stars

Best decision ever!

This decision was the best I ever made to get out of my debt. They explained everything and now I can be stress free while working to pay off the debt without all the added finance charges.

June 10, 2026

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