National Debt Relief Reviews 

44,796
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,349 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being supportive, patient, and professional, providing clear, helpful information and easing anxiety. Many appreciate the hassle-free process and the significant help received in reducing debt and improving credit scores, making the overall user experience positive and effective. However, some customers also noted concerns regarding high charges or unexpected expenses, with a few feeling they paid more than originally owed. Others reported a lack of progress in debt reduction, continued calls from creditors, or feeling they were essentially paying off their own debt without sufficient intervention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Service

People report positive experiences with service, often highlighting the helpful and caring nature of the... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting success in... See more

User experience

Users describe positive interactions with the user experience, often highlighting an easy, hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more

Rated 5 out of 5 stars

I’m presently working with National Debt Relief and they have negotiated with several creditors already and have made amazing settlements on my behalf. I am kept abreast of all negotiations and I am g... See more

Rated 5 out of 5 stars

Thank You! This was a big relief for me worked out perfect. Great Customer Service, staff always ready to explain any thing to you. This Journey has open my path it is bit easy, yet sometimes it was h... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(44,796)

2,329 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm trying to get a $20,000 loan so I…

I'm trying to get a $20,000 loan so I can get some things done in the house and I would like to take a trip to see my son that is sick I'm not interested in a car so please help me with this you will get your money paid back I will see to it. Thank you and God bless

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Thank You!!

Thank You! This was a big relief for me worked out perfect. Great Customer Service, staff always ready to explain any thing to you. This Journey has open my path it is bit easy, yet sometimes it was hard. My recommendation is trust the program.

June 24, 2026
Rated 1 out of 5 stars

I signed up with a total debt of…

I signed up with a total debt of 28,000. They promised a reduction of debt. To about $18,000. I made payment of $539.00 monthly totaling over 14,000. After my commitment with them ended they stuck me with a loan of $23,000 with payments of $605.82x72 which will total over $43,000. This is 15,000 over my original debt. This is a scam disguised as debt assistance. Do not fall for the con. They take advantage of people who are desperate and exploit it for their own financial gain.

August 8, 2025
Unprompted review
National Debt Relief logo

Reply from National Debt Relief

Hello Zoraida,

Thank you for your feedback. We apologize for any dissatisfaction you have experienced with the outcome of your program. We understand that the process of debt relief can be complex and we apologize for any misunderstanding regarding our fees and settlement process. A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team by calling 888-660-7427.

Thank you,
The National Debt Relief Team

Rated 5 out of 5 stars

Muy buen servicio y amabilidad con sus…

Muy buen servicio y amabilidad con sus clientes y disculpas por usar este medio para en viarle ests informacion que acabo de resivir Loomisv.suncoast Credit Union .Settlement Administrator Los Angeles,CA 90030-1130 por favor podrian decirme si esta en mi cuenta con ustedes y dice LEGAL NOTICE Y UN BAR CODE PARA ESCANIAR

May 18, 2026
Rated 5 out of 5 stars

Amazing

Omg this company is awesome. They make things clear and they are with you every step of the process!

May 20, 2026
Rated 5 out of 5 stars

Details explain the goal…

Everything was explained to me in detail. I appreciate not having to I deal with creditors personally. The payment to the fund is worth the eventual freedom of bad credit. NDR has already had a couple settlements, started on my my behalf, and the best part is because i've asked if I will to accept the offer before having the offer approved. Also, the staff that I talk to have been very reassurance. It explained to me process and the fees

June 19, 2026
Rated 5 out of 5 stars

The problem arose when an automatic…

The problem arose when an automatic payment would not set up. Even after several phone calls and no results were given, National Debt stepped in and handled the automatic payment. Finally someone offered a solution. So happy with National Debt. Relief.

January 24, 2026
Rated 5 out of 5 stars

I wish that I could give NDR 100 stars…

I wish that I could give NDR 100 stars but I can only give 5. I’m disabled and I get a fixed income every month. I was more than $26,000 in debt. With all the internet my creditors were charging me, there is no way I could have gotten out of debt by myself. I contacted them Nov. 2025 and I will be graduating from their program in July 2026.

June 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look