National Office Furniture Supplies Reviews 

2,052
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, emphasizing that the furniture pieces are exceptionally sturdy, extremely well-made, and look attractive in any office or home workspace. Consumers also appreciate the fast delivery times, smooth ordering processes, and helpful support provided by the team from start to finish. However, some customers also noted frustrations regarding heavy pallet deliveries, unexpected third-party fees, and managing the difficult disposal of large wooden packaging. A few reviewers felt that drop-off locations or handling heavy items without proper assistance presented unexpected physical challenges for residential deliveries.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the solid build, durability, and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and in... See more

Quality

People report positive experiences with quality, highlighting that the furniture is extremely well made,... See more

Service

Consumers find service to be exceptionally positive, praising efficient delivery and helpful staff. Reviewers... See more

Order

Customers had positive experiences with order, highlighting efficient and simple online ordering processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first call to ask about measurements etc. the guy was very very helpful indeed. When I placed the order the delivery was quick, desk, high desk pedestal and cabinet was exactly what I was looking... See more

Rated 5 out of 5 stars

This is the second cabinet I have purchased from National Office Furniture Supplies as their products are extremely well made, last for years and make the offices look extremely attractive. They are... See more

Rated 5 out of 5 stars

I recently purchased an office credenza from you and I couldn't be more impressed with the entire experience. From the moment I placed the order, everything was handled with great efficiency. What t... See more

Rated 5 out of 5 stars

I bought a replacement chair for my home office. I needed one that was sturdy, strong and comfortable. The range of products was extensive and there were some great offers to be had. The product deta... See more



Company details

  1. Office Furniture Store

About National Office Furniture Supplies

Written by the company

Office Furniture

 

If you are looking to fully furnish your office we offer the full range of furniture and in addition to office desks we have a large range of the best quality office chairs. UK workers are some of the best protected - in terms of health and safety and quality is again the key driver as is compliance with all ergonomic requirements. Our office chairs have 5 star bases, optional arm rests and various finishes and colours. Browse through our range to see what office furniture bundles we can offer. By combining products into a bundle we are confident we can offer arguably the most affordable office furniture and the best bulk order discounts on office furniture in the UK.

 

Low price office chairs

 

We supply office chairs at a price to suit you and your wallet. Our office chairs come in a variety of styles and colours. Phone us now for our best prices on cheap office chairs.

 

We supply office furniture uk wide.

 

CHECK OUR PRICES NOW AND BUY ONLINE WITH COMPLETE CONFIDENCE
*GIVE US A CALL OR EMAIL US IF YOU NEED FURTHER INFORMATION

Phone us on 0800 043 9000 for more details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(2,052)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Expensive but very good quality and service

Bought a desk and drawer combo. Prices seem steep at first but when its all set up you realise its worth it. Desk is very heavy duty and reliable, drawers are well built and arrived pre-built. I had to pay for a third-party pallet delivery which I didn't expect at the price point, but it was covered by the back to school discount they had at the time. Overall can't fault it.

September 17, 2025
Unprompted review
Rated 4 out of 5 stars

Quality and delivery

Delivery was good it was well packaged. Instructions not easy to follow. Hinges for doors were bot in package but very helpful and sent quickly. Very solid cupboard very pleased with it.

November 11, 2025
Rated 2 out of 5 stars

Some parts were damaged

Some parts were damaged. Also the pallet delivery service is not good as you have to life the heavy table by yourself and need to find a way to dump the pallet itself.

October 30, 2025
National Office Furniture Supplies logo

Reply from National Office Furniture Supplies

Hello, thank you for your review. Apologies that you've received some damages. I couldn't find any correspondence regarding any damages on our system. If you need items replacing let us know. We're sorry that you had issues with the palleted delivery. Unfortunately it is the only way to get bulky, heavy furniture delivered quickly as no other courier will take them. If you require any further assistance let us know and thank you again for your order.
Kind Regards - NOFS

Rated 1 out of 5 stars

Highly Disappointed

As a company we have spent over £2k with them in the last 6 months kitting out our ever expanding offices with no issues. For the first time I placed an order and begrudgingly paid the £79 next day delivery charge only to have a desk and pedestal ‘abandoned’ on the footpath outside. The driver then watched as 3 women attempted to carry this furniture up 7 stairs and inside the office.
Every other delivery time, furniture is ‘delivered’ and placed in the doorway.

I called the company and spoke to transport dept, who weren’t in the slightest bit interested and just told me that it did state kerbside only in a confirmation email.

Perhaps if you’re going to use a third party for your next day deliveries, you should ask them to provide a service that warrants a £79 delivery charge!

Zero customer service 👎

November 18, 2025
Unprompted review
National Office Furniture Supplies logo

Reply from National Office Furniture Supplies

Hello, thank you for your review. The delivery option selected was the Next Day Delivery Pallet Service (Kerbside Only). It makes it quite clear that the delivery method is a pallet service to the kerbside only. This was also communicated in your confirmation email and from our transport team. In an ever growing demand for next day delivery the only option to get bulky heavy furniture delivered the following day is by pallet service. There is no other option I'm afraid. The £79 delivery charge is what it costs for a next day palleted delivery to your location. If it was more central the delivery charge would be cheaper. This is the cost for the shipping and does not include the labour, wrapping and other things we put in place to ensure your items are delivered safely. Thank you again for your orders with us. Your business is greatly appreciated. We do hope you're pleased with your new high quality office furniture.
Kind Regards - NOFS

Rated 5 out of 5 stars

Excellent quality

Really helpful staff from initial enquiry through to booking of delivery and great delivery guys.
I purchased a cantilever desk; tall bookcase; low storage cupboard and two drawer pedestal. All the furniture is very solid, extremely well made and easily assembled. The only two niggles are that the diagrams did not show the triangular tiny holes in the center of the internal top and bottom of both the cupboard and the bookcase, this resulted in having to partly disassemble the storage cupboard as I had put the holes at the rear when they were needed at the front for the door catches! The only other issues is the pedestal really needs an additional small castor on the front middle of the file drawer because without it (and extreme caution) when open the weight of files tips the whole unit up. I would recommend this company and the furniture due to the quality of the products.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient Service

Good website with excellent range of products, clear descriptions, sizing and options. Delivery was fast and very efficient from the pallet company, who delivered right to my door. Not sure what to do with the pallets but I'll think of something.

September 16, 2025
Rated 5 out of 5 stars

Best UK office furniture supplies company you will find !!

Excellent service from Juliet who provided me by return email the Pdf operating instructions for my home office desk as I had misplaced them and the height adjustment wouldn't work
Having reset the controls I am fully operational again !!
I wouldn't hesitate to recommend this Company as their initial service at order and delivery was First Class and now this excellent after sales service
Thank you soo much NOFS Team!!✅👍💯

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer care

We ordered the wrong size office cupboard and with a quick phone call call this was sorted and within a week a new one arrived and our cupboard taken away. Very helpful staff.

September 14, 2025
Rated 3 out of 5 stars

Not a total success.

Unfortunately when the desk arrived it had 2 left legs! As the previous desk had already been disposed of I had no choice but to use what had been delivered. Out with the tools and some new screw holes drilled and tapped and success. Happy with the desk, and the price but didn't want/expect to have to modify it.

September 10, 2025

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