Naturalbedcompany Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding quality of their products, particularly the beds, which are described as beautifully made, solid, and easy to assemble. Customers frequently highlight the excellent service, from helpful staff who provide knowledgeable advice and a personal touch, to a smooth and straightforward ordering process. The delivery service also receives high marks for being prompt, efficient, and careful with packaging, ensuring items arrive safely and on schedule. However, some customers also noted that the wood color might appear slightly different from online photos, and a few mentioned that the delivery company wasn't always the friendliest.

What people talk about most

Product

Consumers find product quality to be excellent, with many expressing delight and satisfaction with their... See more

Quality

Users describe positive interactions with quality, consistently expressing delight with the well-made and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth processes and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and knowledge. Customers... See more

Service

Reviewers highlight positive aspects of service, noting that communication and delivery were smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding Service and Product! They could not have been more helpful. We looked online and visited the showroom—there was no sales pressure, just friendly and knowledgeable advice that helped u... See more

Company replied

Rated 5 out of 5 stars

After searching high and low for a high quality, British made bed with an understated look, we found Natural Bed Company. After visiting their showroom (a 3 hr drive from home), and spending nearly 2... See more

Company replied

Rated 5 out of 5 stars

We purchased a new king size bed and two side tables, all in oak. The furniture are high quality and solid, and will last several lifetimes, I am sure. Worth every penny. I was kept informed of... See more

Company replied

Rated 5 out of 5 stars

Love our bed from Natural Bed Company. The process was smooth, from receiving samples to help us make our decision, to the clear instructions at the order confirmation and delivery stage. The bed ar... See more

Company replied


Company details

  1. Bedroom Furniture Store

Information provided by various external sources

At Natural Bed Company we produce hand-made solid wooden bed frames, in a range of timbers, and bedroom furniture - at our workshops in Sheffield. Our beds can be made in the full range of standard sizes and can be tailored to meet particular customer needs. A range of mattresses for you to try in store, with knowledgeable staff on hand to advise you in your choice. Other items for sale include bedding and household accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Rated 5 out of 5 stars

Very well made bed

Very well made bed, very happy with the quality. Easy to put together. Smooth delivery and very good communication. Would definately buy again.

April 6, 2026
Unprompted review
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Reply from Naturalbedcompany

Hi Judith, we are so pleased to hear how happy you are with your new bed. Many thanks for taking the time to leave us a review - we really do appreciate it. Thanks and best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

The quality of the products purchased could not be faulted. The timber used, the design for assembly, finish of the wood and the craftsmanship were all excallent.

The quality of the products purchased was excellent and the beds were easily assembled. Delivery of the beds to the room I wanted them in was great and the delivery protection packaging was very good and ensured no damage. This is the second time we have purchased items from The Natural Bed Company and on both occasions we were really satisfied with not only the items but also the service and assistance. So much so that we've just ordered another item.

April 27, 2026
Unprompted review
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Reply from Naturalbedcompany

Thank you so much for your lovely review and your continued support. We are a small company and this means the world to us! Thanks and best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

Absolutely delighted with this…

Absolutely delighted with this beautifully designed oak bed. The whole process from ordering to delivery was straightforward. With reluctance (after a busy moving-in day) I single-handedly tackled the assembly of the bed and was relieved at the ease at which it came together. I highly recommend the product and the company.

February 27, 2026
Unprompted review
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Reply from Naturalbedcompany

Hi Sarah, thank you so much for your lovely review. We are so pleased to hear tjhat you found assembly straight forward. We really appreciate you taking the time to leave us a review. Best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

A lovely bed that will hopefully last a long time

We're really happy with our English Oak Camden, it was well worth the wait and cost! Feels solid and will hopefully last us a very long time.

We were a little surprised at how cheap some of the plastic fixings for the slats seem, but you'd never know after setting it up. The delivery company also weren't the friendliest, but that's not very unusual these days.

January 19, 2026
Unprompted review
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Reply from Naturalbedcompany

Hi Alex, many thanks for your review - we really appreciate it. We will also pass on your comments to our delivery company. Best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

Camden king size bed

The bed is beautiful and was very easy to build. Communication and delivery was a breeze. We are really enjoying our new bed! Thank you natural bed company.

December 1, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Louise, thank you so much for your lovely review - we really appreciate it. Best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

Love our bed from Natural Bed Company

Love our bed from Natural Bed Company. The process was smooth, from receiving samples to help us make our decision, to the clear instructions at the order confirmation and delivery stage. The bed arrived and it was easy to assemble.

We got a Camden style bed in walnut and it is definitely the “understated statement” of our room.

December 16, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Alyssa, many thanks for your lovely review. We really do appreciate you taking the time and are very happy to hear that you love your new bed. With thanks and best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

Met our expectations

Arrived on time, easily assembled and totally met our expectations. I would suggest, however, you have an Imperial measurement option for your Canadian customers - most UK web-sites have them.

December 6, 2025
Unprompted review
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Reply from Naturalbedcompany

Many thanks for your review - we are very happy to hear that you are pleased with your new bed. Best wishes from Natural Bed Company

Rated 5 out of 5 stars

Ben O'Reilly

Really great company to work with, start to finish was easy, we had some minor change requests to our bed and they obliged happily.

Would use again!

December 6, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Ben, many thanks for your review - we really appreciate you taking the time! With thanks and best wishes from everyone at Natural Bed Company

Rated 5 out of 5 stars

Great bed

Great bed, lovely wood, easy to assemble. Delivery and contact information excellent.

Had a small issue all my own fault which was sorted quickly by the customer service team!

November 25, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Becky, we are so pleased to hear how happy you are with your new bed. Many thanks for taking the time to leave us a lovely review - we really do appreciate it. Best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

Great company !

I recently purchased a bed, bedside tables and under bed drawers in maple - Handmade in Sheffield - fabulouse customers service and products. Pity so few businesses offer this level of service.

December 20, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Paul, thank you so much for your lovely review - it really is very much appreciated. Thanks and best wishes from everyone at Natural Bed Company

Rated 5 out of 5 stars

Excellent!

A great bed and a very smooth order and delivery process!

November 10, 2025
Unprompted review
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Reply from Naturalbedcompany

Many thanks for your review - it's very much appreciated! Best wishes from Natural Bed Company

Rated 5 out of 5 stars

First class

What a great company The Natural Bed company is. Their furniture is supremely well made backed up by first class customer service.
I have ordered numerous items from them and would not hesitate to do so again.
Highly recommended

November 27, 2025
Unprompted review
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Reply from Naturalbedcompany

Thank you so much for your lovely review Matthew - we really do appreciate your continued support. Thanks and best wishes from everyone at Natural Bed Company

Rated 5 out of 5 stars

Superb

Received my Kyoto bed and bedside table today, and couldn’t be happier. A huge improvement on what I had before. They are beautifully made, the bed was easy to assemble and feels so sturdy. I especially like how the slats are fixed in place, and not using a cheap solution like Velcro which gave me problems with my previous bed. All in all worth every penny!

November 20, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Andy, thanks so much for your lovely review - we really do appreciate it. I'll be sure to pass on your comments to the rest of the team. Best wishes from Natural Bed Company

Rated 5 out of 5 stars

Exactly as promised

We did a fair amount of research for this bed as we have low ceilings in our cottage. Found this company and liked what we saw and the reviews were very positive. We bought a 150*200 Pimlico in cherry and everything about the purchase went as you would wish. The communications about when it would be delivered were spot on and the delivery men perfect. I assembled the bed myself and it went together just as the instructions said.
We are really pleased with the quality and finish and all the materials even the bolts etc are good quality for a change. It’s rock solid once put together and with a new mattress on top it is so comfortable.
This is a great product and a great example of how an internet purchase should work.

October 3, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Nick, thanks you so much for taking the time to leave us such a lovely review - we are a small company and reviews like this mean the world to us. Thanks and best wishes from everyone at Natural Bed Company

Rated 5 out of 5 stars

Lovely Bed and side tables

We purchased a new king size bed and two side tables, all in oak. The furniture are high quality and solid, and will last several lifetimes, I am sure. Worth every penny.

I was kept informed of the lead time, as the beds are made to order.

The delivery company contacted me to arrange the preferred delivery date.

Delivery was prompt and got a phone call 30mins from arrival. Handled and packaged safely.

September 1, 2025
Unprompted review
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Reply from Naturalbedcompany

Many thanks for your review - we are so pleased to hear how happy you are with your new bed and bedside tables. Thanks and best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

Beautiful furniture

Good, informative website, and when I had queries they responded promptly and with photos.
Delivery was straightforward, from a separate company, requested they unpack furniture, and they removed the packaging.
Bedframe was straightforward to assemble, very comfortable and looks beautiful.
Bedside tables and chest of drawers, whilst not the same design, go well with the bed. I'm so pleased I treated myself to this beautiful furniture, well worth the investment.

July 31, 2025
Unprompted review
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Reply from Naturalbedcompany

Many thanks for taking the time to leave a review - we really do appreciate it. We are so pleased to hear how happy you are with your new furniture. With thanks and best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

a new bed for old knees

we were looking for a new bed.We wanted something higher than our old bed. The shop assistant was knowledgeable and gave us good ideas about mattresses and adjustments to the bed

June 11, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Richard, many thanks for taking the time to leave us a review - we very much appreciate it. Thanks and best wishes from all at Natural Bed Company

Rated 5 out of 5 stars

Great Quality Bed and Supportive Service

Really solid, high-quality bed. Came well packaged, easy to put together. The wood colour is a bit different from the photos, probably just lighting, but overall very happy with it! Customer service was also very friendly and supportive.

September 23, 2025
Unprompted review
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Reply from Naturalbedcompany

Many thanks for your review - we very much appreciate it. Best wishes from everyone at Natural Bed Company

Rated 5 out of 5 stars

Lovely showroom

After searching high and low for a high quality, British made bed with an understated look, we found Natural Bed Company. After visiting their showroom (a 3 hr drive from home), and spending nearly 2 hours with a very patient assistant looking at all the designs, wood colours and finish options, we ordered a super-king Chiswick. It was worth the wait and we are delighted with the bed! Delivery was straightforward, communications were clear and timely and putting the bed together was really easy. It looks amazing and we would highly recommend NBC.

April 19, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi Sophie, many thanks for your lovely review - it really is appreciated. We'll be sure to pass on your comments to all in the team. Best wishes from everyone at Natural Bed Company

Rated 5 out of 5 stars

Naturalbedcompany are well worth the money

I love my Naturalbedcompany bed. I couldn't be more happy with the quality. I looked for a mid century style bed on John Lewis and various other sites and they were all expensive with poor reviews and ugly veneers and cheap wood. Naturalbedcompany was a bit out of my price range but I do not regret it as the wood really is beautiful and solid. I'm happy with the price as I can tell it's going to last for decades. My bed was flawlessly crafted by Rob. The beds are super intuitive and easy to assemble with everything provided. Do familiarise yourself with how these gorgeous wood colours will change over time. I opted for cherry wood knowing it will eventually darken and match my other mid century furniture.
Thank you Naturalbedcompany! Thank you Rob! Amazing work and products ; )
Jet Purdie

August 27, 2025
Unprompted review
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Reply from Naturalbedcompany

Hi, many thanks for your wonderful review - we really do appreciate it. We'll certainly pass on your lovely comments to your bed maker!
Thanks and best wishes from all at Natural Bed Company

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