I have used natural seawater for a few years now. I have to say you won't find another company like them, they have been absolutely brilliant over the years and the water quality is amazing. The servi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible company they ask you all these questions they ask how much water u change i said i change 1% daily then they go sorry can't deliver 1% daily i tell them i would buy bulk 100 liters a month no... See more
I totally recommend Natural seawater! I set my marine tank up using it and it looked amazing from day one. The hose reached from the back of the van and it saved so much effort than lugging 25lt conta... See more
A company that delivers real sea water so need need for salt and chemicals. No endless fights with phosphates from tap water causing algae blooms . The service is beyond brilliant they deliver to your... See more
Company details
Information provided by various external sources
We are the market leader in supplying Natural Seawater NSW throughout the United Kingdom. We sell the best quality Natural Sea Water with perfect parameters
Contact info
Natural Seawater Supplier, CR0 2LX, Croydon, United Kingdom
- 02071834175
- naturalseawater@gmail.com
- www.naturalseawatersupplier.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
A very professional approach on all…
A very professional approach on all aspects of customer contact, right down to the delivery driver.
First class advise and help, I have no issue with recommending this company to anyone.
Thanks for all the help and advise on my 1st Marine 250G setup.
Tim
Well what can I say amazing is one word…
Well what can I say amazing is one word my reef is now better than ever corals a popping and everything just looking a lot more natural i have also informed other refers on this
Customer service is spot on and the delivery driver was also great one happy customer here
Natural Seawater are very professional…
Natural Seawater are very professional and a reliable company. I used them to deliver my saltwater and RO water for 2 years. When my fish tank exploded (due to poor manufacturing) they offered to home my fish until I rebuilt my tank. Unfortunately, they died and I no longer have a tank anymore.
The company is trustworthy and even if you are out they will leave the water on the doorstep for you. So you do not even have to be at home. I would highly recommend this company and their delivery drivers are extremely friendly and helpful. The water is heavy for me and offered to carry it in for me. Thank you Sarah
Brilliant company, High Quality NSW to your door!
Brilliant company very polite professional and helpful, Christina is always there to answer any questions quick response times. There reliable easy company to work with to supply a frequent supply of the cleanest NSW around. I'm having 50ltrs deliver every 4 weeks and all they do is ask for the containers to be left in a safe place for them to refill and of course the money which is very reasonably priced for the quality of water you receive I will definitely carry on using NSW supplier for now on and for any future tanks I have.
I sold my reef aquarium about 5 years…
I sold my reef aquarium about 5 years ago and in January I had a holiday in Egypt on the Red Sea it was amazing seeing the fish and corals In there own habitat.
And yes I got the bug again and 4 months ago I bought a second hand set up. I had heard about NSW and looked them up, I have a delivery every 4 weeks and do a 25L water change weekly, from the day I collected the aquarium to the present day everything has worked in the aquarium & NSW like a Swiss Watch the corals are all happy and growing, the colour of the fish are much brighter. There is no way I would go back to R Oing my own water as that would be a backward step.
Thank you NSW you provide an amazing Service.
Don’t take my word for it. GIVE IT A GO.
NSW is a brilliant company, don’t take my word for it, give them a try 👍
NSW is a brilliant company and they don’t just supply you with Sea Water, but they are happy to look into and problems may be having with your aquarium and they can give hints and tips on how to sort any problems out, if you send an email you are guaranteed to get a reply, Christina will always get back to you with suggestions and really good advice. Since changing to NSW my tank has really flourished, fish seem more relaxed and corals seem to grow much better, I can well recommend them and their delivery service has always been on time ! Gone are the days of messing about with synthetic salts, natural sea water has all the goodness of the ocean, hence why everything seems to thrive.
After trying many different salt water…
After trying many different salt water supplies including mixing my own Natural Sea Water is by far the best option.
Fantastic service and superb quality water.
Highly recommend.
Excellent service and product
I’m a new customer to Natural Seawater Supplier, and asked for their help after I suffered a catastrophic crash of my marine tank. I couldn’t make enough RO water and mix the salt quick enough, and someone on a forum recommended these guys.
Amazingly, Christina arranged a delivery for the very next day to help me rescue what little I had left. My emails were answered immediately with understanding and care.
The deliveries always turn up when expected and the driver is always friendly and helpful.
Since I’ve been using their water, everything is flourishing. It’s really not expensive (the same as your local aquatics shop charges for pre-mixed RO) and you know that the quality of the water is as nature intended.
Thank you all again, especially Christina and Anton. Highly recommended :)
WOW amazing product and company
WoW, What a service Natural Seawater Suppler are amazing, from the get go contact from Christina was amazing always there for help and advice the customer service is second to none. The quality of the water is amazing my tank had crashed and I lost everything so I got in contact with Natural Seawater and I was like I was talking to a friend they are very knowledgeable and friendly. I started back up on Natrual Seawater and within about a week my tank had cycled and is still running strong.
The delivery service is the best I have ever had from any company, fully updated every step of the way. I wasnt in when I was delivered but my elderly father in law was the delivery driver carried 125L of water though the house to the tank. I Purchased the water carriers also and they are of the best quality, on thing I did notice is the spout is the perfect size for ATO so no fiddling about to get the pump in the container. I have and will continue to high recommend Natural Seawater Supplier to all my friends and family. Keep up the good work.
Iv used these guys for a year or so…
Iv used these guys for a year or so excellent service excellent delivery excellent Natral sea water
Don't hesitate! Just go for it!
I'm not someone who leaves reviews regularly, however I am very picky on the products/services I use... I have to say I am so happy with this service! I was hesitant at first, we spend so much time, effort and money on our systems I didn't know it it would be worth the risk. I'm so glad I made the switch, my tank has never looked so good and my system is running better than ever. Having water delivered is an added bonus which forces me to do regular water changes.
Everyone is so helpful and takes the time to explain things. The driver is the same too which means when I am not home he knows the procedure. The best service I use and I rely on it!
Great service
Great service, I get a monthly delivery of there natural seawater which has done wonders for my tank. Highly recommend and Christina's customer service is tops.
Excellent service and advice and…
Excellent service and advice and Christina is always so helpful.
5 star service and product.
I cannot fault the service or quality of the Seawater. Emails are always answered promptly and deliveries are made when they say they will. 5 stars all round.
Great customer service and value for…
Great customer service and value for money,
i bought water form them to fill my tank. was deliver on time and pumped straight into my tank professionally. i had issue with my tank (to no fault of theirs) and they helped me sort it and even offered to come back another day free of charge to carry on and fill my tank once i had sorted my problem out. i highly recommended this company and will defiantly use them again when i need water for a new tank set up or just a top up.
Absolutely fantastic company
Absolutely fantastic company, the water they supply is perfect, my corals are looking great and fish are happy.
The customer service is spot on and the delivery drivers are very helpful and show great interest in your own tank.
Can not recommend highly enough.
PERFECT
A brilliant service
A brilliant service, used to fill up two tanks in a flat on a third floor. Friendly and helpful and arrived when it said it would and the staff from first contact down to the driver extremely helpful and polite. Will use the service again
Best natural water provider and customer service in the UK
So happy to found a provider like Natural Seawater Supplier!
The quality is just amazing and my fishes are so healthy thanks to the natural water but also having a customer service like this nowadays is extremely rare!
Thanks to Tony and the team
A must try for all marine enthusiasts
After using NSW for 6/7 weeks now, my aquarium is looking incredibly healthy and my levels are certainly stable. The customer service is marvellous, with all members of staff i have dealt with being happy to accommodate all reasonable requests and a pleasure to deal with. I recommend them to all my aquatic minded friends.
Exceeded expectations
Have had a great experience dealing with this company. A friendly personal service from ordering to delivery. the staff have a real interest in our fish setups and are always interested in how we are getting on. Invoice and payment is straight forward and hassle free. Delivery is done even in my absence and quantities can be changed in advance. The tank is looking super and the fish are thriving
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




