Naturo Natural Pet Food Reviews 

345
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We wouldn’t feed our dogs anything else and haven’t done for over 10 years. It suits our hypersensitive beagle who has digestive problems and the new superfood range is even better for him. Our spanie... See more

Rated 4 out of 5 stars

I have tried many many wet dog foods, but without doubt my boy loves both Naturo and Butchers. I alternate the cans and have no problems at all at meal times. He eats his Naturo with relish, it is... See more

Rated 1 out of 5 stars

My cat threw up twice immediately after eating this crap. Ingredients are unreadable.May say online like 40 per cent chicken but how much dof that is actual chicken rather than all the wastage ? It l... See more

Rated 3 out of 5 stars

Warning in advance of price rises-good idea. Information about delivery- good. Discount on regular orders and orders over a certain amount-much appreciated. Our dog is very happy on Naturo grain... See more

Company details

  1. Food Manufacturer
  2. Feed Manufacturer
  3. Animal Feed Store
  4. Pet Store
  5. Pet Supply Store

Written by the company

Your pets are at the heart of everything we do. Naturo Natural Pet Food is a 100% natural pet food, specialising in wet and dry food. Naturo are experts in catering for cats and dogs of all life stages, made in Ireland with locally sourced produce where possible. Our products are made with a high meat content, no nasties, and are available in Grain-Free, Gluten-Free and With Rice options to meet the various needs of your beloved pets. All recipes have added vitamins, minerals and oils to aid good health for your pet with no added colours, flavours or preservatives. Every recipe is carefully curated to ensure your pet is getting the best, and most balanced nutrition possible. Goodness that tastes good!


Contact info

3.5

Average

TrustScore 3.5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(345)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Time Buyer …

Tried this for first time after being disappointed with Burns Wet Food. Tested first to see if my dogs liked it and it didn’t upset them. Was very pleased with the results. Order more and my Dogs love it it’s really good natural food thank you will be using this from now on.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Happy dog

The most important thing about this product is the fact my dog loves it. It suits him and I’ve tried other products and he’s even sniffed and walked away. So happy Digby happy me!

October 24, 2024
Unprompted review
Rated 4 out of 5 stars

Easy to order.

Ease of ordering, website shows clear pictures so you’re sure it’s the ones your pooch likes. Clear and concise information.
The delivery was quick, however I’ve had to drop one star as quite a few cans were badly dented.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

My dog loves the food

My dog loves the food, and she will consistently eat it. The subscription service offers great savings and the delivery is super fast. All in all happy.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

the contents and smell

I started my 13 yr old Bischon on this food a few weeks ago and she loves it,it smells just like our own food which is what I wanted,I have tried all brands of food and this is the one she loves because she loves our dinners.

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

Extortionate price increases

Getting too greedy. Price of a 12 pack of grain free going up by a further €3.30!!

Price for the same pack in 2022 was €15.11
Price went up to €21.45 since then.
Price is further increasing to €24.75 now.

An increase of nearly €10 in less than 2 years.
Pure GREED!! Shame on Naturo.

Will 100% be shopping elsewhere in future.

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Customer services…absolutely awful

Tried placing my first order for cat food as a first time subscriber they were offering 30% off first order. Placed the order and subscribed monthly. Two days later I get the most abrupt rude email from customer services saying I was in breach of T&C’s even though I was a first time buyer. Emailed them back for them to tell me that if someone in the same household has a subscription you can’t sign up for the offer yourself even if you are ordering for different pets! Absolutely appalling.. get penalised for living at the same address. Cancelled my subscription because of how rude customer services were.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

All my boys love the food

All my boys love the food. Delivery is quicker now that it used to be, and the packaging is way more robust too! Happy customer 🐶🐶🐶

September 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look