NCSA College Recruiting Reviews 

4,470
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly coaching staff for providing clear guidance, valuable resources, and practical advice throughout the entire college athletic recruitment journey. Consumers note that the intuitive platform and dedicated advisors make a complex, stressful, and overwhelming process much more manageable and organized. Some reviewers expressed concerns about sales tactics, including late-night phone calls and unexpected contacts. A few other people also felt that the costly programs lacked sufficient ongoing engagement, leaving them disappointed with the overall value received.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that coaches are top notch and provide... See more

Service

People report positive experiences with service, finding that coaches provide invaluable guidance and... See more

Customer service

Clients share positive opinions on customer_service, noting that advisors are always there to give advice and... See more

User experience

Customers report positive experiences with user experience, finding the platform easy to navigate and very... See more

Customer communications

Reviewers highlight ambiguous experiences regarding contact and communication. On one hand, many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an international prospect student, I knew nothing about U.S. colleges, SAT exams, or the overall application process. NCSA provided us with this knowledge, and thanks to that support, we are making... See more

Rated 5 out of 5 stars

Excellent in helping and always there to give advice! Helped our daughter to have more confidence and now she is so interested to move forward with her college choices since coaches have actually been... See more

Rated 5 out of 5 stars

Tbh we were a little underwhelmed by NCSA for the first two years. However, after meeting Coach Santos Carrillo we have changed our mind. He was great to work with, very affable, knowledgeable and ha... See more

Rated 5 out of 5 stars

NCSA helped guide us through the challenging college soccer recruitment process. Coach Becky was thoughtful with her advice, very responsive to texts and emails, and generous with time she spent with... See more


Company details

  1. College
  2. Recruitment Service

Written by the company

NCSA College Recruiting is the largest college athletic recruiting platform, with over 40,000 college coaches using NCSA to find athletes across 31 sports.

 Founded by athletes, we support student-athletes in their self-discovery and journey to playing their sport in college. 
 For over 25 years, NCSA College Recruiting has offered recruiting advice and college coach connections to high school student-athletes around the world.
We believe the right athletic and academic fit can launch a lifetime of success. As part of IMG Academy, the world leader in sports education, we help student-athletes on their path to playing sports in college and offer a holistic college recruiting experience. We instill skills and habits that form a foundation for success by enabling direct access to college coaches and expert guidance, by leading innovation in sports-minded education, by building a talented team that inspires the next generation of athletes, and by making a positive impact on our communities.


Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,470)

233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

We’ve had NCSA for my son for two years and we’ve been completely happy with it. Benito has been so helpful reaching out and helping my son to get recruited for baseball.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

they are liars and thieves

i reached out this recruiting service in nov.2025. i got setup with a rep to walk through the process. my son was excited and wanted to join the program. my only question to the rep was if the program does not fit what we are looking for can we cancel at anytime without a penalty, the rep direct response was yes you can. i went ahead gave my banking info. we kept the profile for a few months. in december my son decided the service was garbage and no one is actulaay reaching out or helping in no way so we decided we are going to cancel. went to the profile to cancel there was no option to cancel. sent out an email some responded saying a rep will reach out to you regarding the cancellation.
when that rep reach out it was said to me that i was responsible for the 12 months payment on the subscription even if i were to cancel. i said no that was not what the rep said to me when i asked about cancellations. to this day they are still withdrawing the money from my account even if i have stated that they need to stop. the workers there are very unprofessional and liars. i would not recommend this service to anyone who is looking for recruitment services. on top of all many people from my soccer team has said they encountered the same issues with them and to this day they never helped their children such scammers and thieves. do not waste your time and money using their service they are liars.

March 19, 2026
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Hi Nadiege - Thank you for this feedback, we're disappointed to hear that your experience hasn't lived up to our standards. We've flagged this for review with our training team to ensure our membership signup is clear and transparent. Please reach out to member services if we can help you utilize your membership in a better way through our workshops, messaging center or IMG Academy Essentials subscription.

Rated 5 out of 5 stars

NCSA has great

NCSA has great, knowledgable, well connected coaches and offers many helpful webinars to prep parents and athletes for the recruiting process.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Our NCSA Recruiting coach

Our NCSA Recruiting coach, Jim Henkle, had been a real help in navigating life after youth hockey. He takes your situation into account and navigates a path that helps you set realistic goals that help you move to the next step. We have been really lucky to have Jim in our corner.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

No help from NCSA for the $$$

Investing our money with NCSA did not provide results towards an athletic college scholarship. The organization sends countless generic, generated emails on a daily basis, but little information that was useful or helpful for our track athlete. Ultimately, our student pursued other scholarship opportunities on her own.

September 1, 2025
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Hi Shannon- we're disappointed that your experience with NCSA did not live up to our standards. We're proud to offer guidance through expert-led workshops and one-on-one coaching for premium members as well as access to tools that help student-athletes find the right fit for them, reach out to college coaches and see who has roster openings where they might be a fit. We're thrilled to hear your student has other scholarship opportunities but if we can do anything to help you utilize these features, please reach out to our member services team.

Rated 5 out of 5 stars

The site is a useful tool for…

The site is a useful tool for connecting with prospective coaches. But connecting with our NCSA advisor gives us the ability to talk through our plans (and challenges) live, in real time. He’s been proactive and wonderful. Great experience!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

NCSA Invaluable Tool For the College Recruitment Process

Navigating the recruiting process for college can be tricky. Every sport has a different method and timeline for recruiting, and then every division has their own method and timeline for recruiting. All of this would be very overwhelming to navigate if I did not have the council and guidance of NCSA. The professional tools and coaching that NCSA provides is invaluable when trying to productively and successfully go through this process. We used NCSA the first time for our daughter who's now playing college basketball, and now we are using it a second time for our son who is in the recruiting process for college soccer. The recruiting process for these sports is surprisingly very different and I would have not known where to start had it not been for the wonderful and professional NCSA coaches.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Is NCSA Recruiting a good fit for your athlete

Many people wonder if NCSA Recruiting is worth the money. I totally understand it is an investment but I will say it is totally worth the cost. Once your athlete sets up their profile, they can search on colleges to research if that school is a good fit. They can search on division level, size of the school, academic requirements. They can send emails to coaches and it shows if a coach has opened their email, viewed their profile and/or is following their NCSA journey. Your athlete is assigned a coach to help answer questions you may have and will even have 1:1 meetings with you. These coaches appear to all have been volleyball college athletes themselves and are even current coaches at universities. I hope this helps in your decision of your athlete's recruiting journey and best wishes to your athletes journey and dream.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

When we started with Ncsa it wasn't…

When we started with Ncsa it wasn't that good we didn't have a coach that even did football stuff now we have coach James he is amazing he was a former football coach and has helped in my recruiting process so much. He talk to me so tha I understand and takes time to make sure my mom and myself understand. He goes above and beyond every phone chat thank you

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

More or less a scam that hypes its…

More or less a scam that hypes its influence trying to make you think your are a player. We were pitched by "Jim" who claimed to play the same position as my son. He said "here is my cell phone, call anytime you want". The cell phone rang to the main number of NSCA and "Jim" was no longer with the company a month later. Personal coaching is the best place to put your money.

February 26, 2025
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Hi Mike - We're disappointed to hear your experience with NCSA didn't live up to our standards and that a team member you connected with pursued other opportunities outside of NCSA. Please reach out to member services at (877) 845-6272 or recruitinghelp@ncsasports.org so we can connect you with team members who can help you utilize our services and improve your experience.

Rated 5 out of 5 stars

We love NCSA!!

We love NCSA!!! My daughter is a Sophomore now and we are really happy with everything NCSA has to offer. Ashley has been awesome to work with. She is always there when we need her. We recommend NCSA to everyone who ask what recruiting site we use.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Our recruiting coach Kalee has been so helpful with all our questions and a great positive attitude of encouragement. I highly NCSA for parents who need support and guidance through the process as it can be overwhelming.

February 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look