Northern Diver Ltd Reviews 670

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been buying from Northern Diver since 2008 and expect to carry on doing so. The customer service has always been impeccable, whether it has been for purchases, spare parts, repairs or simply... See more

Company replied

Rated 5 out of 5 stars

Bought two Weight and Trim harnesses to replace mine and my wife's well worn existing ones. These are well designed and more comfortable and adjustable than our old ones. The only improvement I could... See more

Company replied

Rated 5 out of 5 stars

Purchased Rock Swim boots for whitewater kayaking, I purchased 1 size larger than normal to wear with my Drysuit & they fit a treat. I was really impressed with both the fit & sole, they provide good... See more

Company replied

Company details

  1. Dive Shop

Written by the company

Northern Diver Ltd are a premier manufacturer of drysuits, wetsuits and general diving equipment. We also supply the British Military, a large volume of Police services and also search and rescue teams across the country.


Contact info

4.9

Excellent

TrustScore 5 out of 5

670 reviews

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Rated 5 out of 5 stars

Once against no problem

Once against no problem and very efficient service. Customer service always so happy to help.

July 17, 2024
Unprompted review
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Reply from Northern Diver Ltd

Thank you for your continued custom and 5 star review David.

Rated 5 out of 5 stars

Excellent customer service

As I'm sure any diver can appreciate, dry and wet suit sizing is hard! Cara at Northern Diver has been so helpful in finding the perfect dry suit and fins for me, I can't thank her enough!

July 17, 2024
Unprompted review
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Reply from Northern Diver Ltd

Thank you for your wonderful review! We're delighted to hear that Cara provided you with excellent service and helped you find the perfect dry suit and fins. At Northern Diver, ensuring our customers have a great experience is what we strive for.

Rated 5 out of 5 stars

First drysuit

It is my first drysuit and the guys were really good, explaining the fit and easy ways of putting it on and taking it off. I will definitely use them again for future purchases.

June 26, 2024
Unprompted review
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Reply from Northern Diver Ltd

Thank you for your great feedback James, we look forward to your continued custom going forward.

Rated 5 out of 5 stars

Bought two Weight and Trim harnesses to…

Bought two Weight and Trim harnesses to replace mine and my wife's well worn existing ones. These are well designed and more comfortable and adjustable than our old ones. The only improvement I could suggest would be to have the straps for the detachable thigh pockets on the pockets rather than the harness itself. It would be better to have the Fastex clips on the harness so that the straps are not left hanging down when no pockets are attached.

July 13, 2024
Unprompted review
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Reply from Northern Diver Ltd

Allan, thank you for great 5 star review and suggestions for future versions of the Weight & Trim!

Rated 5 out of 5 stars

Excellent company and staff…

My lad went in on Saturday to buy 2 dry suits
We had the 5 star treatment and left fully kitted out
Staff were excellent and very helpful
I later purchased a dry bag on the website and they were again most helpful and posted it with one of the dry suits that was being altered - to save postage for me
Great company and staff

June 29, 2024
Unprompted review
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Reply from Northern Diver Ltd

Rik, thank you for taking the time to write this 5 star review. We are glad to hear that you enjoyed your customer experience, both in store and online!

Rated 5 out of 5 stars

Best price and service on the net

Excellent price for quality product , found dive bag at several sites however northern divers price was 30 percent cheaper, fast delivery, all round great service

July 2, 2024
Unprompted review
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Reply from Northern Diver Ltd

Thank you for your custom and great review!

Rated 5 out of 5 stars

BCD clip

Thanks to Sasha and her team for sorting my BCD out in quick time for my Diving Holiday 1 day turnaround well done 👏 Thank you

June 26, 2024
Unprompted review
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Reply from Northern Diver Ltd

Thank you for your kind words Andrew, glad we could we help!

Rated 5 out of 5 stars

The people are brilliant at ND

The people are brilliant at ND. Even with a couple of hiccups the service and product delivered were first class.
Simon

June 25, 2024
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Simon, thank you for the 5 star review!

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery
The reels are great they are sturdy and look like they are made to last which hopefully they will
As with all ND kit its just so good for the money and at just shy of £30 with postage how can you poss go wrong
My last ND reel lune is getting somewhat freid so thought id get new line but for a complete reel with line it just wasnt worth it
My last one was close to15yrs old poss older
So whats not to like?
Well done again ND another great product and happy customer

June 21, 2024
Unprompted review
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Reply from Northern Diver Ltd

Thank you for the 5 stars!

Rated 5 out of 5 stars

Items were exactly as described

Items were exactly as described, shipping was prompt and items arrived in perfect condition. Can’t wait to put them to use and hopefully use northern diver for future gear purchases.

June 24, 2024
Unprompted review
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Reply from Northern Diver Ltd

Thank you Jordan, we look forward to your continued custom.

Rated 5 out of 5 stars

Quick delivery

I was surprised with quick delivery. The gloves look great. I recommend shopping in this store. Thank you

June 19, 2024
Unprompted review
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Reply from Northern Diver Ltd

Thank you Dario.

Rated 5 out of 5 stars

Great Service

Great Service, Great Staff and Good Equipment.

June 21, 2024
Unprompted review
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Reply from Northern Diver Ltd

And Great Customers - thank you Jeff!

Rated 5 out of 5 stars

Top quality top service

Always had a top class service from northern diver, items always arrive ontime and are of good quality

June 22, 2024
Unprompted review
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Reply from Northern Diver Ltd

Timothy, thank you for your 5 star review!

Rated 5 out of 5 stars

Fairly fast quick delivery

Fairly fast quick delivery. Had to ring just to check status. Service was very friendly & informative.

June 12, 2024
Unprompted review
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Reply from Northern Diver Ltd

Seamus, thank you for your review.

Rated 5 out of 5 stars

I couldn't actually find any braces on…

I couldn't actually find any braces on the website when I entered a search. It was only when I went on Google and searched drysuit braces it came up northern diver, INTERNAL braces ? I must admit I wouldn't have thought to put this.
However once I ordered the service was very quick & delivery was by UPS.

June 3, 2024
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Thank you for taking the time to write a review. Glad to hear that you are happy with the product and service after your initial issue placing the order.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and easy to use website. What more do you need? :)

June 11, 2024
Unprompted review
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Reply from Northern Diver Ltd

Amy, thank you for your 5 stars!

Rated 5 out of 5 stars

Great product fantastic service

I have just received my dry suit order from Northern Diver. The process was very smooth, with no problems. I became a little concerned with my sizing and contacted customer services. They were fantastic. They reassured me that the leg length would be fine, but I should try it on first. The suit arrived the next day, after trying it on, it was a perfect fit. I’m very impressed with the whole service I received. I highly recommend Northern Divers and will definitely be using them again

June 4, 2024
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Thank you for the great 5 star review, we are glad you had a positive customer interaction and we look forward to your continued custom.

Rated 5 out of 5 stars

The wetsuit arrived promptly

The wetsuit arrived promptly, well protected, in perfect condition. I have used the wetsuit just once, but already know it is a really great item

May 18, 2024
Unprompted review
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Reply from Northern Diver Ltd

Raymond, thank you for taking the time to write a review and for the 5 stars!

Rated 5 out of 5 stars

Good items at good prices

I bought a drysuit bag/changing mat. It was very reasonably priced compared to other brands and delivery was fast.

May 8, 2024
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Thank you for the 5 star review!

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