Neatsmith Reviews 

Fantastic service, super happy with our wardrobes , dressing table and chest of drawers .
Hannah from hatch end showroom was extremely helpful and patient with all of our questions regarding this project from start to finish she was prompt with getting designs and drawings done , she was very professional, knowledgeable & approachable. Hannah is an asset to your company a huge thanks to her ❤️
Ivan and Laszlo were very professional from fitting department and done a fantastic job. Christina from customer service department was also very helpful and replied to our emails acted on our requests promptly .
The whole team from showroom to fitters to customer service was just superb. Highly recommended!
Mrs Zainab Uddin

Excellent experience throughout. Fantastic show room and extremley efficient installation process. The quality upon completion was even better than I remembered in the show room. Very classy and well made.

Amazing service from Start to Finish
A big thank you to Marianna and her team at the Hampstead branch for their meticulous design
Beautiful quality bespoke wardrobes fitted by Gedas
so professional and tidy no mess. I highly recommend Neatsmith

What a brilliant service! Both professional, concise, and we’re blown away by the overall final look and design of our wardrobe and dressing table. Worth every single penny!

We had issue with some clereance requirements needed inside the unit to keep in place the boiler warranty, Neatsmith took control of the situation checking directly with the manufacturer, and shaping the design accordingly.
So from a very stressing situation it suddenly become a very smooth process again, as the other two previous experiences we had.
I am glad to confirm that I highly recommend them.

I don’t usually write reviews unless there’s something Very good or very bad to write …

We used neat smith for our new self build. We went to the Chelsea store , the store is beautiful and very inspiring, the product blew us away with lots of ideas from the first impression..

We were very fortunate to have been allocated Franchesca who was extremely helpful incredible product knowledge and just really conscious in getting everything right for us , she allowed us to bounce lots of ideas around until we got the perfect look and worked with our budget , Franchesca was at the end of the telephone whenever we needed her and happily accommodated us with each visit .
The 4 wardrobes and 1 cloak area are all fitted now and look absolutely amazing the soft gold tones with stunning fabrics I couldn’t be happier ..
Also need to mention the instal guys apologise I don’t know the names but they left my very particular husband who’s project managing the house very happy no damage to anything surrounding that was already finished which is always a worry , so thank you to the instal guys too ..

Going forward I would 100% use neat smith for every reason , they aren’t cheap but equally when you have the finished items they are without doubt worth every penny

I had an amazing experience from start to finish. Communication was clear and professional, making the entire process very stress-free with very attentive staff.

The design is not only beautiful but also fits perfectly within the space, complementing the rest of my space. The quality of the materials is very high quality and I can tell it’s built to last.

The installation process was seamless, thanks to the incredibly skilled and efficient fitter. The final result exceeded my expectations.

I’m beyond happy with the service and would highly recommend to anyone looking for high-quality and expertly fitted wardrobes. Thank you for making this such a great experience!

Brilliant service from start to finish. We had two wardrobes fitted in our house and we were delighted with every stage of the process. We have had wardrobes fitted to previous properties in the past, but Neatsmith were head and shoulders above what we had experienced before. The attention to detail in the design to the hassle free installation and quality of finish was so impressive. I would recommend them 100%

Just like to speak out,,, and thank Ben who fitted our wardrobes, gym room, and living room,, done such amazing job,, we so pleased of his workmanship Thank you Thank you ☺️

We cannot recommend Neatsmith enough! We love our new wardrobes, they look fantastic, are high quality, and have added something special to our home renovation.

Their designers were very attentive to our needs. They came up with both elegant and practical solutions, making the most of our high ceilings downstairs and some awkward spaces in our loft conversion. The whole process, from design to instillation, was managed seamlessly and we couldn’t be happier with the result! Thanks to Mariana, Valentina and Yuri!

We are very happy with our Neatsmith wardrobe, office and entertainment unit they recently installed.

From design to delivery and installation Neatsmith were very helpful, professional and responsive.

The design team of Zaynah, Francesca and Josephine developed very creative and practical solutions to our needs and requirements. They provided very useful, functional and attractive designs that beautifully enhanced our home .

The installation team of Tina, Laura, Vlad, Laszlo and Urii made real the designs created earlier. We were kept well informed of delivery schedules and installation times. In our home, the installers worked quickly, cleanly and as quietly as possible with power tools. All furniture was covered to protect against dust. They would vacuum as they cut or drilled to prevent tracking dust and debris as they moved about. The installers were very particular that we had excellent results and were satisfied with the outcome.

Thank you to Neatsmith for enhancing our home so beautifully.

Great quality product although the lead times were longer than we hoped for, the final result was really fantastic. The team, namely Francesca, Aimee and the fitter Marcus have all be brilliant throughout. Highly recommended.

They are just the best , repaired a wheel on a door for me 14 years after purchase .
Their products and team support just tops , honestly best wardrobes ever .
Thank you Neatsmith ( the whole team who are brilliant )

I took a long time to look at different options for our wardrobes and while Neatsmith was the most expensive I am so pleased I decided to go with them. The quality of the product is far superior to the others I looked at. They look absolutely beautiful. The fitter was great, they were a bit slow to get going as the delivery came a bit late so he came back on the Sat morning to finish which was really good of him.
Do check your measurements - we checked ours after the survey and they were not correct so Ed our designer came out and checked and agreed ours were right.

Wonderful quality and professional service!
I used Neatsmith for my new home and the finish is so stunning, adding elegance making you feel so happy. Thanks for Josephine and Fransceca at Chelsea Showroom and Olegs who did a meticulous job installing the products.

We are still waiting for our finished doors. It will be the third time having fitters in. The major issue I have however is the end to end communication just not being good enough for a high end product such as these wardrobes.

We put our order with Neatsmith in early May. I still don’t know when the final doors are going to be with me.

The sales consultant was knowledgeable and attentive to our needs but as soon as it gets passed to the ‘onboarding’ production team, the communication and process becomes more unclear.

Product is about the end to end process and how you make people feel. I am sure the end product will be fine but I don’t feel in a great place to recommend them.

So happy with the design service and quality of Neatsmith. Right from the initial design stage we felt all our needs were met and the many options outlined were perfect for our project. The installation team were professional clean tidy and very efficient. We couldn’t be happier with the end result of our dressing rooms each have an individual design and look amazing. Strongly recommend 🌟

Neatsmith recently designed and built furniture for two rooms in my house. One was a study and the other a TV/lounge room with a built in display and TV unit.
From start to finish, Mel provided a professional service and were very patient with our requirements. Suggestions and design support was provided, and they had the expertise to provide design solutions and suggest ideas where I was not sure. We were able to brief over the the phone and provide examples of what we liked, which Mel took into consideration when showing design concepts. The project only required one visit to the showroom which we wanted to do in person to choose colours and wood. The range is luxurious, professionally fitted and to a high standard. Workmen fitted the furniture and cleared up after themselves which was a bonus. We have had many compliments on our fitted furniture and would highly recommend.

We are absolutely delighted with our dressing room and office. Our entire experience with Neatsmith was positive from beginning to end. Frankie was outstanding throughout the design process, ensuring every detail was thoughtfully considered, and the installation was carried out with the utmost professionalism and quality. Overall, we feel we have received excellent value from this company, we enjoyed a pleasant and stress-free experience, and will be enthusiastically recommending them to our friends and family.

Neatsmith were a pleasure to deal with from the first meeting with Carolina, through to the excellent fitting service. Nothing was too much trouble. Carolina was so patient as we changed our minds about styles and finishes, and we are completely delighted with the end result. Happy to recommend Neatsmith, both on price and quality.