Needthatsmile  Reviews 

428
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's quality, noting that the veneers look natural and are comfortable to wear, often boosting their confidence significantly. Many people appreciate the excellent customer service and support, highlighting the team's helpfulness and quick responses throughout the process. The overall service is described as fantastic, with a straightforward experience from start to finish. However, some customers also noted challenges with the product's fit and appearance, with a few finding the veneers uncomfortable or not looking natural. Additionally, some people mentioned difficulties in getting the impressions right, describing the process as not always straightforward and sometimes requiring multiple attempts. A few other people also felt that customer service communication could be improved, specifically mentioning issues with reaching a live person or limited online chat support.

What people talk about most

Product

Consumers find the product to be highly satisfactory, with many expressing delight and increased confidence... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with their veneers,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ordering and impression... See more

Customer service

People report positive experiences with customer service, highlighting quick responses, helpfulness, and... See more

Service

Customers had positive experiences with service, describing it as fast, reliable, and brilliant from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely can not fault my teeth in any way! They’re so comfortable to wear, really easy to put in and get used to aswell. I’ve had so many compliments and even people thinking they’re real veneers... See more

Rated 5 out of 5 stars

Ive hated my teeth since a child due to having a medical conditions as a baby the medication affected my big teeth when they came through and all the enamel came away. I've never smiled on photos and... See more

Rated 5 out of 5 stars

My mum found these on tiktok and I had to try them because it’s not a flex wearing a denture at 25 years old. I don’t need my dentist anymore as I’ve got these clippings and they are so much more comf... See more

Rated 5 out of 5 stars

I love dealing with need that smile. Adam is so helpful and supportive throughout the journey and you can message them about any concerns or questions you have and you get a reply instantly! Shipping... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(428)

239 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Oh my God woo hoo I got my veneers in…

Oh my God woo hoo I got my veneers in time for my birthday party. This event has been planned for about six months and it did take me awhile. I’m not going to lie to get my impressions right but I got there and ended up getting my teeth in time for my birthday and I am sooooooohappy 😍🙌🥰😭😊

April 16, 2026
Unprompted review
Rated 3 out of 5 stars

Not for everyone.

Customer service is spot and the delivery is quick but when it comes to the clip ins I really didn't like them I ordered upper and lower in both normal and ultra thin not really much difference in my opinion and they look too plasticky I just couldn't get the courage to wear them out in public as I found them very hard to talk in so I did end up throwing them in the bin so I did waste a lot of money.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, my impression kit turned up quickly, the instructions to use the molds were easy to follow and really helpful considering it was my first time doing them. I sent the impressions back and a week later my brand new smile arrived, at first it was strange wearing them took me a week to get used to them.... its now been several months and Iit feels weird not wearing them! Highly recommend NEEDTHATSMILE!! I shall be ordering another set for sure!!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Just wow 🤩

I have upper and lower bright white / fake look and these are amazing !! Customer service is unreal too thanks guys😍

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

The time it took was really quick i…

The time it took was really quick i wasn't expecting my veneers back for 2 weeks and it took all of 1 week. Im so impressed with them. I have never looked back, also my partner has just ordered some. I ordered the super thins.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

I got these on Clearpay and I got the…

I got these on Clearpay and I got the standard ones, but since I’ve had them and I really want to try the superthin I don’t have gaps anymore, and you cant see my black teeth. I thought maybe the black tooth would shine through the veneers but they actually dont .

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

A lot of you will think that this is a…

A lot of you will think that this is a fake review. I can promise you that it is not! This company has literally changed my life!!! I don’t even know if they realise it. I can’t stop raving about it. Turkey teeth, implants, no thank you. Abrasive dental surgery, no thank you, expensive dental costs, no thank you. NEED THAT SMILE are like magic! I highly, highly recommend this company!!!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend this company enough!!!

I’ve had my super thin, straight ultra white veneers for over a year now and I’m still obsessed with them.

The quality is incredible and they look so natural while still giving that perfect bright smile. I get compliments all the time and people are always asking where they’re from.

The whole experience was so easy and the customer service was amazing. They’ve honestly given me such a confidence boost — I couldn’t recommend them enough!

April 10, 2025
Unprompted review
Rated 3 out of 5 stars

Impression nightmare

My partner has need that smile clip ins,and yes they are great,but the impression kit definitely needs changing,it tuck her 15 attempts to get them right,had them rejected had to buy more putty,very difficult to do as you have to mix the putty yourself then only have 30 seconds to shape it correctly and take the impression before it sets.So don’t think there £300 because you will definitely be buying more putty.After 25 attempts myself for some I had to give up and get a refund.Like I said great product but a total nightmare to your impressions correct.Had to go to another company were the impressions were ready positioned in the trays and reusable if you make a mistake and you get plenty of time.Did it first go got them approved and free to send back,were you will have to pay yourself to send these back.Be ready for stress.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Thank you for everybody at the company…

Thank you for everybody at the company for supporting me through my order process. Due to being so happy with the product a couple of ladies in the office have also purchased these as well and they just couldn’t believe how unbelievable my teeth looked. Every time I pass a mirror, I have to smile because these have really changed my appearance and confidence. I’m a 45-year-old lady that chose shaded BL three in the straight and fake x

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I have been a customer for around two…

I have been a customer for around two years now and honestly if you are hesitating in purchasing these clipping veneers, I can’t stress to you enough that you need to purchase them. It was life changing for me after having an accident when I was a child that I lost most of my teeth to .. I can physically smile again and it’s not painful

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from them before and once…

I’ve ordered from them before and once again I’m really satisfied. It’s super convenient that they save your details, so placing another order is quick and hassle-free. The whole process is consistently smooth and easy.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I love my clip in veneers I highly…

I love my clip in veneers I highly recommend need that smile I haven’t had any problems and they are so polite and very helpful if you need any help they will sort you out straightaway thank you need that smile

April 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look