Needthatsmile  Reviews 

430
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's quality, noting that the veneers look natural and are comfortable to wear, often boosting their confidence significantly. Many people appreciate the excellent customer service and support, highlighting the team's helpfulness and quick responses throughout the process. The overall service is described as fantastic, with a straightforward experience from start to finish. However, some customers also noted challenges with the product's fit and appearance, with a few finding the veneers uncomfortable or not looking natural. Additionally, some people mentioned difficulties in getting the impressions right, describing the process as not always straightforward and sometimes requiring multiple attempts. A few other people also felt that customer service communication could be improved, specifically mentioning issues with reaching a live person or limited online chat support.

What people talk about most

Product

Consumers find the product to be highly satisfactory, with many expressing delight and increased confidence... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with their veneers,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ordering and impression... See more

Customer service

People report positive experiences with customer service, highlighting quick responses, helpfulness, and... See more

Service

Customers had positive experiences with service, describing it as fast, reliable, and brilliant from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely can not fault my teeth in any way! They’re so comfortable to wear, really easy to put in and get used to aswell. I’ve had so many compliments and even people thinking they’re real veneers... See more

Rated 5 out of 5 stars

Ive hated my teeth since a child due to having a medical conditions as a baby the medication affected my big teeth when they came through and all the enamel came away. I've never smiled on photos and... See more

Rated 5 out of 5 stars

My mum found these on tiktok and I had to try them because it’s not a flex wearing a denture at 25 years old. I don’t need my dentist anymore as I’ve got these clippings and they are so much more comf... See more

Rated 5 out of 5 stars

I love dealing with need that smile. Adam is so helpful and supportive throughout the journey and you can message them about any concerns or questions you have and you get a reply instantly! Shipping... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

430 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(430)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my clip in veneers I highly…

I love my clip in veneers I highly recommend need that smile I haven’t had any problems and they are so polite and very helpful if you need any help they will sort you out straightaway thank you need that smile

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using these since 2019

I’ve been using these since 2019. Wear them daily. Totally changed my life and gave me my confidence back. Have recommended to family and friends who also purchased and changed their confidence levels. You wouldn’t see me without them aha. If you’re thinking about it I 100% say do it you’ll not regret it!!!!!!!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from this company for at…

I’ve ordered from this company for at least 5 years getting new sets every months to a year, quality is insane and if I’ve ever had problems they are so fast and reliable fixing teeth and sending straight back normally next day, I get compliments every where I go about how natural my teeth look, nicest people to speak to ever! 100% recommend

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Vaneers to smile

I can’t recommend them enough not been able to smile for years after poor health ravished my teeth but now I walk out able to smile on photos feeling confident . From start to finish the process was easy moulds done at home and then when recieved a guide to fitting but customer service A+

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

If i could give less than one star i…

If i could give less than one star i would..i was really looking forward to these clip in veneers and when they arrived they looked so rubbish they stuck out like booked teeth ive seen better in a joke shop..sent them back for alterations and came back looking worse!..had to get a refund so beware fake advertising are nothing like they are shown.

March 11, 2026
Unprompted review
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Can you confirm your full name please as we are not sure if you are our customer ? Thanks

Rated 5 out of 5 stars

Best thing ive bought

I ordered upper and lower clip in vaneers and couldn't be happier with them. I had gappy teeth through ruining with a tongue bar and now can smile again
So comfortable, not tight and not loose perfect fit first time receiving them. The process is so easy impressions kit done send back snd they were done just over a week later quick and highly recommended

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely needed this smile

Excellent customer service from start to finish. Ordered clip in’s and within a few days the kit arrived, I had top and bottom set, the moulds were tricky for ME to navigate but customer service were super helpful, there are simple instructions to follow via a video, sent moulds off and teeth arrived back within 7-10 days, I was updated every step of the way regarding the progress and delivery, so pleased with the results …. 5 ⭐️⭐️⭐️⭐️⭐️

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly blown away

Honestly blown away! I’ve used a different smile company in the past and I didn’t have a great experience. My first impressions were rejected but the team were super helpful from start to finish, my second kit cost next to nothing! The team kept me updated, they even reviewed pictures of my second impressions before I sent them back. They’ve kept in touch at every point and have been amazing! My veneers arrived and they’re were a little loose, I sent them back for alterations and between sending them back and getting them back it was less than 72 hours with noticeable alterations! They’re amazing, I’m so happy…and no, I’m not partnered with them, I’m not an influencer just an honest reviewer! 😍 love them, thank you so much! I went for the straight and fake look in the BL3 natural whitened shade. Thank you for giving me my confidence back guys!

March 19, 2026
Unprompted review

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