Needthatsmile  Reviews 

430
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's quality, noting that the veneers look natural and are comfortable to wear, often boosting their confidence significantly. Many people appreciate the excellent customer service and support, highlighting the team's helpfulness and quick responses throughout the process. The overall service is described as fantastic, with a straightforward experience from start to finish. However, some customers also noted challenges with the product's fit and appearance, with a few finding the veneers uncomfortable or not looking natural. Additionally, some people mentioned difficulties in getting the impressions right, describing the process as not always straightforward and sometimes requiring multiple attempts. A few other people also felt that customer service communication could be improved, specifically mentioning issues with reaching a live person or limited online chat support.

What people talk about most

Product

Consumers find the product to be highly satisfactory, with many expressing delight and increased confidence... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with their veneers,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ordering and impression... See more

Customer service

People report positive experiences with customer service, highlighting quick responses, helpfulness, and... See more

Service

Customers had positive experiences with service, describing it as fast, reliable, and brilliant from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely can not fault my teeth in any way! They’re so comfortable to wear, really easy to put in and get used to aswell. I’ve had so many compliments and even people thinking they’re real veneers... See more

Rated 5 out of 5 stars

Ive hated my teeth since a child due to having a medical conditions as a baby the medication affected my big teeth when they came through and all the enamel came away. I've never smiled on photos and... See more

Rated 5 out of 5 stars

My mum found these on tiktok and I had to try them because it’s not a flex wearing a denture at 25 years old. I don’t need my dentist anymore as I’ve got these clippings and they are so much more comf... See more

Rated 5 out of 5 stars

I love dealing with need that smile. Adam is so helpful and supportive throughout the journey and you can message them about any concerns or questions you have and you get a reply instantly! Shipping... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

430 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(430)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I have always seen my regular teeth as an obstical, and I know if I’ve ever smiled properly since my wedding in 2012, I’ve got used to not smiling for anything or anyone.
I honestly wished I had known about “Need That Smile” before now. These teeth are a new beginning for me, and everyone has noticed how good they are, I hadn’t told anyone I was having the teeth sent, and my teeth weren’t too bad from my dentist but they didn’t fit properly and they were so uncomfortable, I just couldn’t wear them. “Need That Smile” have given me the chance to smile again, I love them, I just need to practice smiling again.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and product

Ordered my clip in veneers and had the impression kit delivered the next day, sent them back unfortunately it took 3 attempts for my uppers but bottom accepted straight away.
Received my veneers today ahead of the estimated delivery date by a whole week and the fit perfectly, I made a slight adjustment on the upper set but nothing massive and was so easy to do! Love my new smile! Thank you need that smile!! Absolutely fantastic service

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I bought these ready for my wedding as…

I bought these ready for my wedding as my real teeth cant be saved in time..and wow they was so quick so easy to get sorted..easy to mould good instructions and came back within like a week..super chuffed with them and would definitely recommend I went for straight and fake bright white and they look incredible..thankyou so much need that smile

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with this company…

Absolutely delighted with this company honestly couldn't afford to fix my teeth at a dentist and this has just been a game changer!! Absolutely no fault I'm so happy with the turn out an I can smile again in confidence!! Honestly i wouldnt waste time if you really want good teeth an no big expensive trips!! Communication aswell me been in Ireland was brilliant on the ball!! A+++++ 😁😁😁😁😁

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just ordered my 4th set

I’ve just ordered my 4th set & absolutely could not live without these now, my confidence is amazing smiling and so many people have commented how great they look, ordering is easy and fast, customer service are there immediately to help & guide you through the whole process, nothing is too much bother, amazing caring company

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

I am having the worst experience with…

I am having the worst experience with need that smile. Unfortunately I got sucked in to trusting them through a tik tok influencer. Paid £300 for upper and lower super thin veneers.
The first set I received didnt fit at all, yoi could still see the top of my natural teeth. So I paid to send them back for an alteration. They arrived a week later and were even worse than the first set. Fit one side but exposed half my teeth on the other side, one tooth bulging out, the top were sharp and they looked warped and see through. They dont offer refunds so have had to pay to send them back again. Nobody to speak to, customer service on whatsapp is automated and directs to back to website. Ive wasted 300 for veneers that claim to look natural (they don't) and they cant even get the fit right.

March 10, 2026
Unprompted review
Needthatsmile  logo

Reply from Needthatsmile

Hi

Sorry to hear that your not happy with your final product we are hear to help and get this resolved asap

Please can you confirm your order number and will get the team to look into this asap we do offer 30 days free unlimited alterations :)

Please email us at sales@needthatsmile.co.uk

Thanks

Nts

Rated 5 out of 5 stars

Was very very skeptical about ordering…

Was very very skeptical about ordering these as I thought they would end up looking absolutely ridiculous but I was wrong! They are absolutely amazing!! I ordered super thins natural white straight and fake. Very highly recommend!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Veneers That Have Given Me My Confidence Back

Need That Smile have provided an invaluable service to me. The veneers that they produced for me fit amazing, are very comfortable to wear & look fantastic! All for a very reasonable cost and I wouldn’t be without them now.
Thank you very much for giving me my confidence back. Highly recommended.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Finally have the confidence to smile in photos

Ive hated my teeth since a child due to having a medical conditions as a baby the medication affected my big teeth when they came through and all the enamel came away. I've never smiled on photos and have always been so conscious of my teeth. I ordered the top and bottom set off need that smile and it couldn't of been easier to do, they got back to me so fast if I had any questions and honestly I absolutely love them! I have so much more confidence now and love smiling for photos!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing from start to…

Absolutely amazing from start to finish, fantastic customer service, really straightforward to get done, they gave loads of information and help on how to do your impressions. I am over the moon with mine and I would definitely recommend this company for anybody is wanting clipping veneers, by far THE BEST!! 5*****

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

YOU need that smile!

Top tier service from NTS. I have made several purchases for myself, my mother and my partner. The Ultra Thin are of amazing quality. The communication, support, dispatch time, and clear instructions are much appreciated. Don't look anywhere else for top tier teeth!

It has changed my confidence and approach to so much in life. Plus I haven't had to spend £4000 to Turkey!.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I am so happy

I am so happy! I’ve been staring in the mirror 24/7 because these teeth have genuinely changed my life. After struggling with my smile since I was a child and never being able to afford dental work, I finally feel like myself. thank you, Need That Smile - I can’t stop crying happy tears! 😭✨

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend clip ins

Very happy with my new teeth. Easy to do impressions and return, quick delivery, and after using the free alterations service (as top were slightly to big) i have completed set. Colour match was great very close to my natural teeth shade. I would definitely recommend to anyone who cant have dental implants like myself, due to having crumbling bones in my jaw bones. Great value for money.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Over the moooooon 🌙 😃

I am so, SO happy with my new smile!
For years I have been embarrassed of my shocking teeth, and always hid my smile. I decided one night to take the plunge and order myself some clip in veneers. I did my homework on multiple companies, and Need That Smile came out on top in terms of honest reviews, and pictures of so many people with amazing smiles.
I ordered super thins, natural shape and natural white. I was never aiming for the fake look, just wanted to be able to smile.
From start to finish, the whole process was so easy. I only needed one alteration, which was done incredibly quickly!

I am honestly totally over the moon with my teeth. I feel like a different woman. I just need to get used to *not* hiding my smile anymore! And people have complimented me so, SO much!

Do it! Order yourself a new smile!!!! You won't regret it!!!

Thank you Need That Smile!!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service and customer…

Absolutely amazing service and customer service. Wore my clip ons for months and had so much more confidence until my dog chewed them up!! Needed new ones without the stress of getting the moulds right again so again customer service was on point and they directed me to a website where I could order a new set with no hassle. 10000% recommended especially if you struggle with the look of your own teeth.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

new smile new me

ordered myself some clip ins as they were a lot cheaper than composite bonding and i'm over the moon with the results , they fit perfectly and i've got a smile that im happy with. i will definitely be back if i need any more in the future and i highly recommend to anyone who is thinking about it

February 25, 2026
Unprompted review

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