I've ordered multiple times from Nemlig, and it has been mostly smooth going. Occasionally they will get something wrong, or it is damaged in packing or transit, but it's been easy to claim during tho... See more
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See what reviewers are saying
I had a hick-up on the delivery and complained. I was honestly surprised of the attention I got on the matter. They even called me! So now I am back at being the happy steady customer with Nemlig. Gre... See more
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It's very convenient to shop with Nemlig! There are many windows for delivery options and it's easy to track the delivery of your order. I usually am able to find all the items that I need and often t... See more
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Nemlig is a game changer for our family saving us time! We don’t have to leave our house while the weather is cold nor carry heavy groceries. They provide so many free delivery windows making it affor... See more
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Company details
About Nemlig
Written by the company
Køb dagligvarer på nettet hos Danmarks største online supermarked.
nemlig.com tilbyder Danmarks største vareudvalg på nettet - Med et prisniveau som i de landsdækkende supermarkeder samt spændende tilbud hver uge! Køb nemt ind i kategorierne
Frugt & Grønt,
Kød & Fisk,
Køl,
Frost,
Kolonial,
Drikke,
Kiosk,
Pleje og
Husholdning.
nemlig.com leverer også lækre delikatesser fra et bredt udvalg af delikatessebutikker.
Gå på opdagelse i specialbutikkerne.
Gå på opdagelse i specialbutikkerne.
Nemlig A/S
Written by the company
- Danmarks mest fleksible levering
- Vi leverer dine vare, den time på dagen det passer dig - alle ugens 7 dage.
- Returpant
- Vi tager dine pantflasker med retur, så du slipper for køen ved flaskeautomaten.
- Kundeservice er åben
- Chat: Alle dage fra kl. 6 til 22 / Telefon: Mandag 10-16, øvrige dage 10 til 16/ Kontakt os på tlf. 7033 7233 / E-mail: kontakt@nemlig.com
Contact info
Banemarksvej 58, 2605, Brøndby, Denmark
- 7033 7233
- kontakt@nemlig.com
- www.nemlig.com
Nemlig
4.7
Excellent
46K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Nemlig
Dear Carmen
Thank you so much for your kind review.
We’re very happy to hear that you’re satisfied with both the quality of our products and the service you receive. Feedback like yours means a lot to us and motivates us to continue delivering the best possible experience for our customers.
If you ever have any questions or need assistance, you are always welcome to contact us via live chat on our website or app, by phone at 70 33 72 33, or by email at kontakt@nemlig.com.
We wish you a wonderful weekend.
Best regards,
Emre
Always helping
May 22, 2026
Reply from Nemlig
Dear Leyli
Thank you very much for your review.
We’re really happy to hear that you’ve had a positive experience with our service and that you feel well supported when needed. Providing helpful and reliable customer service is very important to us, so your feedback truly means a lot.
If you ever have any questions or need assistance, you are always welcome to contact us via live chat on our website or app, by phone at 70 33 72 33, or by email at kontakt@nemlig.com.
We wish you a wonderful weekend.
Best regards
Emre
Fantastic!
Fantastic! Great delivery, on time and predictable! The Shop has a lot of organic products and it makes shopping very easy and simple!
May 22, 2026
Reply from Nemlig
Dear Beatrice
Thank you so much for the 5 stars.
We are really pleased to hear that you experience reliable and on-time deliveries, and that you find the whole shopping process easy, simple, and predictable.
We are also glad that you appreciate our wide selection of organic products — this is an area we continuously work on improving so we can offer even more great choices to our customers.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.
Wishing you a great day.
Best regards
Lærke
Overall very happy with Nemlig.
Overall very happy with Nemlig.
The only real negative are the fruits & vegetables, which aren't always the freshest and can arrive a bit damaged.
However since the customer service is great and does refund when the products are bad, it's not a big issue.
But it does negate a bit the benefit of getting groceries delivered since I then have to go to the supermarket to buy them.
May 5, 2026
Unprompted review
Reply from Nemlig
Dear Thomas
Thank you very much for your thoughtful and honest review.
We’re really happy to hear that you are overall very satisfied with Nemlig and that you’ve had good experiences with our customer service.
At the same time, we truly appreciate your feedback regarding the fruit and vegetables. We understand how disappointing it is when products are not as fresh as expected or arrive damaged, especially when the purpose of grocery delivery is to make everyday life easier and avoid extra trips to the supermarket.
Your feedback is very valuable to us, and we continuously work on improving the quality and handling of fresh produce. We’re glad that our customer service has been able to help quickly when issues occur, but we completely understand your point that this does not fully replace the convenience you expect.
We would love to hear what it takes for us to earn the last star and therefore we hope you will reach out at 70 33 72 33 or e-mail: kontakt@nemlig.com.
Have a lovely day.
Best regards
Lia
Reply from Nemlig
Dear Jordana
Thank you very much for your review and your kind words.
We’re delighted to hear that you experienced our service as friendly, polite, and quick.
We work every day to provide a smooth and reliable experience for our customers, so we truly appreciate your positive feedback.
Should you have suggestions about new items on our website or have any feedback to us, feel free to call us at 7033 7233 or sending us an e-mail on: kontakt@nemlig.com.
I wish you a lovely day.
Best regards
Lia
Nemlig makes our every day so much…
Nemlig makes our every day so much easier, so happy that they even take the Pant bottles/cans.
Everything I receive is in good quality in general, and if not, I can easily claim it to have the money back.
May 12, 2026
Reply from Nemlig
Dear Jahyun,
Thank you very much for your wonderful review.
We are very pleased to hear that nemlig makes everyday life easier for you and that you appreciate the option of having your deposit bottles and cans collected for return.
We are also happy to hear that you generally experience good product quality and that the complaint process is easy and quick if something does not meet expectations.
If you have any thoughts or ideas on how we can further improve the customer experience, we would very much like to hear from you. You are welcome to contact us at +45 70 33 72 33, by email at kontakt@nemlig.com, or via our live chat.
We wish you a very lovely day.
Kind regards,
Laura
I find it easy to place an order
I find it easy to place an order. The drivers are normally very polite and punctual, even under difficult weather and traffic conditions. It is helpful being told what is not in stock according to my usual purchases. The veggies have normally been fresh as has the perishables.
May 14, 2026
Reply from Nemlig
Dear Lynette
Thank you so much for your review and for the talk.
We are very pleased to hear that you find it easy to place your orders, and that our drivers are generally polite and punctual — even in challenging weather and traffic conditions. It means a lot to us that you experience a reliable delivery service in your everyday life.
We are also glad that you appreciate being informed when items are out of stock in relation to your usual purchases, and that you generally receive fresh vegetables and quality perishables.
Thank you for taking the time to share your experience with us — we truly appreciate it.
We are glad to hear that you have had a good experience with us. We would very much like to earn the fifth star. If you have any thoughts on how we can improve even further, we would love to hear from you on 70 33 72 33, via email at kontakt@nemlig.com, or directly through our live chat.
Wishing you a good evening.
Best regards
Lærke
Nothing to complain about
May 15, 2026
Reply from Nemlig
Dear Alice
It is wonderful to hear that you have had a great experience throughout the entire process. We truly appreciate that.
If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone at +45 7033 7233, or by email at kontakt@nemlig.com.
Wishing you a lovely day.
Best regards,
Andrea
Very good service
Very good service! I was really late on this order for a big event but it was delivered on the same day with a smile!
May 11, 2026
Reply from Nemlig
Dear EBA
It is lovely to hear that you had a good experience with the driver. We truly appreciate your feedback.
If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone at 7033 7233, or by email at kontakt@nemlig.com.
Wishing you a wonderful day.
Kind regards,
Andrea
Always great service 😊
May 1, 2026
Reply from Nemlig
Dear Vicki,
Thank you very much for your review 😊
We are very pleased to hear that you always experience good service – we truly appreciate it.
If you have any thoughts or ideas on how we can further improve the customer experience, we would very much like to hear from you. You are welcome to contact us at +45 70 33 72 33, by email at kontakt@nemlig.com, or via our live chat.
We wish you a very nice day.
Kind regards,
Laura
Super god levering, madvarer i fin kvalitet.
Super god service, præcise leveringer, venlige og kompetente chauffører, madvarer i god kvalitet.
April 20, 2026
Reply from Nemlig
Kære Jens
Tusind tak for din flotte anmeldelse. Det er dejligt at høre, at du oplever både god service, præcise leveringer og høj kvalitet – og at vores chauffører gør en positiv forskel.
Har du spørgsmål, er du altid velkommen til at kontakte os. Vi kan kontaktes via livechat på vores hjemmeside eller app, på telefon 7033 7233 eller via e-mail kontakt@nemlig.com.
Du ønskes en god dag.
De bedste hilsner
Andrea
Very difficult to explain to them that things are incorrect
Delivery service is fantastic with really polite drivers. Customer service leaves a BIT to be desired. A couple of times there has been missing ingredients which happens however the most recent email contact was rather unpleasant and the rep basically called me a liar because my maths were (correct) different than her calculations of ingredients for two DIFFERENT recipes with the same single ingredient in both. After 4 exchanges I called and spoke with a young man who could see that I was correct.
You shouldn't have to argue with them because they can't read the recipes and calculate the amounts
EDIT ONE STAR. THEY ARE STILL INSISTING THAT ONE PACK IS 6 TBS OR 50 GR. ONE PACK IS TWO TBS PLUS A TINY BIT. I AM THRU WITH THIS COMPANY.
Update Apr24- more vegetables were bad in a second delivery. Both orders were 50% refunded and I was gifted a bottle of wine WHICH I HAD TO PAY THE PACKING FEES FOR
I'm giving it one more chance. If anything is wrong with vegetables or missing ingredients then I'm definitely done. I can't be there only person who gets incorrect orders with bad vegetable.
April 10, 2026
Reply from Nemlig
Dear Customer
Thank you very much for your review.
We would like to sincerely apologize for your experience with our customer service. This is in no way the standard we aim to provide, and we are very sorry to hear that your interaction with us felt unpleasant.
At the same time, we are very pleased to hear that you are happy with our delivery service and our drivers – we truly appreciate that.
We have attempted to contact you by phone to follow up and find a solution, but unfortunately were unable to reach you. Therefore, we have instead contacted you via email.
We take your feedback very seriously and will of course use it internally to ensure that similar situations do not occur in the future. It is very important to us that you as a customer feel heard, respected, and properly supported.
Should you wish to elaborate further on your experience, we would be very happy to hear from you. You are more than welcome to simply reply to this email or call us at +45 70 33 72 33 and ask for me or another supervisor. We would greatly appreciate the opportunity to have a dialogue about your experience and how we can improve to make your experience as our customer even better.
I wish you a very nice day.
Kind regards
Victoria
alletiders at handle hos alletiders jeg…
alletiders at handle hos alletiders jeg er meget glad for måden jeg kan få varer på når man ikke selv kan handle
April 14, 2026
Reply from Nemlig
Kære Lisa
Tusind tak for din anmeldelse og for at dele din oplevelse med os.
Det glæder os meget at høre, at du er glad for at handle hos nemlig, og at leveringsmuligheden gør det lettere for dig at få dine varer, når du ikke selv har mulighed for at handle.
Vi arbejder hver dag på at gøre indkøbene så nemme og tilgængelige som muligt for vores kunder, så det betyder meget for os at høre, at vores service gør en forskel i din hverdag.
Har du nogle tanker eller idéer, der kan gøre kundeoplevelsen endnu bedre? Vi vil gerne høre fra dig på 70 33 72 33, via e-mail på kontakt@nemlig.com eller igennem livechatten.¨
Du ønskes en rigtig god dag.
De bedste hilsner
Lia
Great service
Great service. Always on time, very friendly curriers and great customer service if you need to make a reclaim of a product. Rarely have to claim though, because the products are really good quality.
March 11, 2026
Reply from Nemlig
Dear Andreas
Thank you very much for your review. We are very happy to hear that you experience reliable deliveries, friendly drivers, and helpful customer service when needed. It is also great to know that the quality of the products usually meets your expectations, so claims are only rarely necessary. Feedback like yours means a lot to us and motivates us to keep delivering a great experience.
If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone: 7033 7233, or by e-mail: kontakt@nemlig.com
Have a nice day
Best regards
Trine
They have whatever I want but it would…
They have whatever I want but it would be better if they work with more brands in the future. they deliver on time and all the products are always fresh.
March 6, 2026
Reply from Nemlig
Dear Atousa
Thank you so much for your review! We’re happy to hear that you enjoy the variety and freshness of our products, and that deliveries arrive on time.
We also appreciate your feedback about offering more brands – it’s something we’ll keep in mind as we continue to improve.
If you have any questions, you’re always welcome to contact us via live chat on our website or app, by phone at 7033 7233, or by email at kontakt@nemlig.com
Wishing you a great day
Best regards
Andrea
Very satisfied
I use Nemlig on a roughly weekly basis.
Service has been great so far. Deliveries usually arrive within the scheduled time window. I’ve only experienced a delay a couple of times due to bad weather, which is completely understandable.
The drivers are generally polite. Most groceries, especially vegetables, are fresh, and on the few occasion something isn’t right, it’s easy to resolve online with customer service. That convenience definitely beats going to a physical store.
Assortment is solid, though I have noticed that the selection of very dark chocolate has become more limited lately.
Overall, I’m very satisfied with Nemlig.
February 11, 2026
Unprompted review
Reply from Nemlig
Dear Mia
Thank you so much for taking the time to share your detailed feedback.
We’re delighted to hear that you’re satisfied with our service and that deliveries generally arrive within the scheduled time window, even considering occasional weather-related delays.
We’re glad to know that you find our drivers polite and the groceries, especially vegetables, fresh. It’s also great to hear that our customer service has been easy to reach and helpful whenever any issues have arisen. Convenience and reliability are exactly what we aim to provide.
Thank you for your feedback about the dark chocolate selection — we always appreciate suggestions and observations from our customers as we work to improve our assortment.
Should you have suggestions about new items on our website or have any feedback to us, feel free to call us at 7033 7233 or sending us an e-mail on: kontakt@nemlig.com.
I wish you a very good day.
Best regards
Lia
Reply from Nemlig
Dear Sam
Thank you for your great review. We’re really happy to hear that you experience our service as quick, consistent, and reliable. That’s exactly the kind of everyday experience we strive to deliver, and it’s great to know it comes through for you.
If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone: 7033 7233, or by e-mail: kontakt@nemlig.com
Wishing you a lovely day
Best regards
Trine
Reply from Nemlig
Dear Jacqueline
Thank you so much for your great review. We’re happy to hear that you had a good delivery and that everything met your expectations. Providing a reliable and smooth delivery experience is very important to us.
If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone: +45 7033 7233, or by email at kontakt@nemlig.com
Wishing you a great day
Best regards
Trine
We use Nemlig for our weekly shop and…
We use Nemlig for our weekly shop and find it very convenient and time saving. There is a good selection of groceries, delivery is normally well organised and I think the pricing is competitive. When there have been small challenges Nemlig normally sorts quickly.
February 7, 2026
Reply from Nemlig
Dear C
Thank you so much for your kind and detailed review. I’m very happy to hear that Nemlig makes your weekly shopping more convenient and time-saving, and that you are satisfied with both the selection of groceries and our delivery setup. It’s also great to know that you find our pricing competitive and that any small challenges are handled quickly when they arise.
If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone: +45 7033 7233, or by email: kontakt@nemlig.com
Wishing you a great day
Best regards
Trine
Reply from Nemlig
Kære Severine
Tusinde tak for din anmeldelse. Det glæder mig meget at høre, at du oplever vores service som rigtig god – det er præcis den oplevelse, vi gerne vil give hver gang.
Har du nogle spørgsmål er du altid velkommen til at kontakte os. Vi kan kontaktes på livechat på vores hjemmeside eller app, via telefon: 7033 7233, eller på e-mail: kontakt@nemlig.com
Du ønskes en god dag
De bedste hilsner
Trine
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