Neonfilter Reviews 2,194

Fantastic service, would definitely recommend!

From start to finish the process was seamless.
The quality of the finished sign was much better than I anticipated.
Would defiantly recommend.

I got a light for my sister for our birthday and she loved it. Very fast delivery and good quality sign

All staff have the same great customer service. Nothing is too much trouble and my problem was dealt with quickly and efficiently with no quibble. We love our neon bar sign and would highly recommend!

I feel as though I need to make people aware of this.. In the beginning when I first begun the proofing stages, the lass I dealt with at the start with was brilliant.. she couldn’t help enough so no complaints there.. once the sign goes into production the delivery scales are complete nonsense. We had three days worth of delays on the product leaving the manufacturer, even though the sign was apparently finished. The sign was almost a week late and if I’m being completely honest, upon opening the sign, the workmanship is poor, poor joints on letters leaving gaps, external wiring left badly done between letters, I am really disappointed given the how eager/excited I was to receive this product for our new office opening.. (which they missed the deadline for)

Personally, I would avoid using them, as companies who operate outside of the UK have better quality and I can’t believe I’m saying this, but will deliver the product sooner and to a higher standard..

After reading the other reviews, I can only assume this sign is going to be faulty in due course but I will sort this myself as by the sounds of it. It will be easier.

What a shame, as we like to back UK businesses, but this just shows the poor quality control and laziness of the production team to fine eye detail which makes all the difference.

Stop rushing and take your time and produce a quality product. I could’ve dealt with the delay had the product been to an acceptable standard.

Great value, quality sign and easy to order. Production and delivery was really quick. Can’t wait to use this sign at my wedding.

Absolutely brilliant, made and delivered quickly, well packaged. The sign is fabulous. Good value for money. Will definitely use this company again.

Good quality, quick delivery and reasonably priced

Absolutely love the final product! The team were so accommodating and communicative.

Simple to use website, great price and quality, very quick delivery.

I bought a custom light a couple of years ago which is still looking great, but I needed to purchase a dimmer for it. It looked like it was lost in transit, so they sent another one out on 48 hour shipping with no issues at all. They both arrived within 24 hours of each other, so after checking that the first one I opened worked well (which it did), I sent the other one back. Very happy with the product and service!

love my sign and looks really good quality. need to be careful when putting it up though, no much room for error with the perspex holes.

My logo sign turned out better than expected. I needed a rush order and it was delivered on-time for my important event and I received loads of compliments on it.

Brilliant. Second sign we have brought now. Excellent service. Easy to use website. Would highly recommend.

Recived Item quickly and it works perfectly. would recommend Neon Filter

Amazing Quality & Service!
We have worked with Neon Filter numerous times over the last year. Every single time they deliver high quality neon signs that stop people in their tracks. Their service is excellent and delivery times always honoured. We design signs for our bike dealers but they do the proofing, production, packaging and delivery. They are great, highly recommended!

Neon Filter were excellent! We submitted our design for quotation, a member of the team called to check that the design was how we envisaged it would be. They were able to provide extremely helpful advice for the set up of the sign and the dimensions.
Now the sign has arrived and it's absolutely perfect! Just brilliant!

I'd received a NeonFilter creation as a present, so when I was thinking of something for my two sons' new house, they immediately came to mind. Even at my age [80] I found the website very easy to navigate, and placed my order. I was kept well updated on progress, including delivery, and all communications have been quick and friendly. Both the recipients and I were absolutely delighted with the results. Would buy again without hesitation.

The team were super responsive and helpful, which was particularly useful as we had a small issue with our original sign. The team got it replaced super quickly so I'm happy!

The website was quick and easy to use, and the product was high quality and matched the online mock up. There are highly flexible options to choose from which allowed us to make a great sign for our school. The team were very responsive to e-mails and delivery was quick and easy.