Neptune - Bath Reviews 

The Bath store is beautiful, and the team is lovely. We were assisted by Beth. She was extremely professional and kind with us, from ordering to delivery, she was there, patient and always willing to help.

What a beautiful showroom in Bath. Popped in on Tuesday to choose some fabric samples for a new sofa and paint swatches for our new living room. We were assisted by Maisie who was so knowledgable and answered all of our questions. Will definitely be back to place my order soon

Bespoke dresser (v expensive) delivered twice in faulty condition. We were left without a dresser (having disposed of our old one) for two times one week + so all contents on kitchen table.. Would have expected a replacement instead of repairs. Customer Service a disaster. See my correspondence. No real apology and nothing at all from store from whom it was ordered.

I attended an abstract landscape painting workshop hosted at Neptune Bath. I thoroughly enjoyed the whole event - Laura Richards the artist was so friendly, she put everyone at ease and was so encouraging. I love the Neptune store, the setting was great and felt like we were in someone’s home. The Neptune hosts were lovely and very welcoming. I will definitely be looking out for other events being hosted here!

The customer service that I was given from start to delivery of my furniture was first class. Very helpful lady showing me suitable items in the Bath shop. Quick and efficient delivery information and follow up. Big shout out to the delivery men. They were lovely and took their shoes off before walking on the carpet, they gave me clear information on how to clean my oak and couldn’t do enough to help, they even put the console table in its new place for me and took all of the packaging away. Loving everything Neptune 😀

What a fantastic evening. We got to learn and try delicious English wines in a lovely room decorated by all things Neptune! Thank you to the team who were amazingly friendly and sent emails ahead of time and I was able to let them know I'd be a little late.

Mood board class at Neptune in Bath yesterday, it was amazing, I highly recommend if they run more. Everything is at your finger tips including support and guidance with great recommendations.

Annabel and Clare at Neptune Bath are a total joy! Went to a moodboard workshop today for £10 to get inspiration for our guest room that we’re decorating and it was a wonderful morning that generated some great ideas. I can highly recommend neptune bath for this type of event, or for their design services which we’ve used throughout our home (only £150 per room, redeemable off anything you buy!). The designers are just fantastic and no ask is too much. Huge thanks for a lovely event, Amy x

Attended a mood board workshop this morning in the Bath store.
Absolutely loved the workshop this morning! Thank you so much. Learnt a lot and it was a really fun relaxed morning. Doing in the store was also great food for thought so a win all round.

I would like to thank Amber for her professionalism and excellent customer service fshe provided with Home Design.

Bath is an excellent Neptune Store to visit visit and Amber provides a great experience.

Thank you.
Karen Wedmore

The delivery team were extremely helpful in helping us place our parasol.
Friendly and very professional

Thank you so much to Claire, Neil and team for our gorgeous new kitchen. The quality of workmanship was very high, and the work has transformed our space. I wouldn’t change a thing!

I went to Becky Wilkinson’s cookery demonstration yesterday morning. What a lovely event! Really enjoyed watching the food preparation and also eating the dishes! Already looking forward to the next one!

Excellent afternoon spent on the cooking demonstration. Lovely food, great company and a free gift too! It was such an experience - very recommended.

Attended cookery demonstration this afternoon with becky. This was our second session with becky and it did not disappoint. So professional, knowledgeable and fun. We will be back

Neptune products are well made and worth the cost. Ordering or buying from this company is always a pleasure and the customer service is very good, should there be an enquiry or problem.

An excellent presentation. Simple recipes together with interesting chat .inspired to try the dessert at home. Look forward to hopefully a further demonstration later in the year.

Very pleased with my floor lamp. It arrived within the timeframe quoted.

Excellent quality
Kept to exact timelines for manufacture
Excellent delivery