Neptune - Chichester Reviews 

Design and layouts are superb, loved visiting the showroom

For the second day running …..Fantastic service today at Neptune Chichester …
Thank you Kinga for all your help … so many decisions simplified !!!!
Very much looking forward to receiving my new purchases !!!! X

Great experience with Neptune. Bench looks great in our entrance way. It is well made & delivered as promised.

We recently bought a dining room table, a coffee table and console from Neptune Chichester. We were welcomed and given extremely helpful and super friendly service ( Andie) We thoroughly enjoyed our experience and will most definitely be returning for other items. Our new favourite store.

Very welcoming and knowledgable staff, glad I bought from shop as had excellent advice

We came in today and purchased two lovely pictures. As always, the service in this branch was excellent . Kinga and Debs could not have been more helpful. They went out of their way to package both items beautifully. Thank you both so much! 😊

Very helpful staff at the Chichester branch.
Delivery was on time and very helpful delivery men.

Wonderful shopping experience. Felt comfortable to browse without pressure. Staff were attentive and helpful.

Brilliant team extremely helpful and friendly. Would highly recommend visiting the team at Neptune for ideas and solutions for your home.

I would like to thank all the ladies that helped my workshop experience for Floral Table Scaling an absolutely delightful experience. Also the goody bag was very much appreciated !! I’ll be back very soon for more delights ..
Robbie Gethin

Fabulous tablescaping and floral arranging yesterday at Neptune Chichester. What a venue! Welcomed with a coffee and chat in the gorgeous outside space then a very enjoyable couple of hours making a stylish meadow box table decoration. Everyone was so helpful and fun too! Would recommend to anyone. The showroom is delightful for browsing and apart from grabbing lots of interior decorating ideas I bought something from the reduced table!

We fell in love with Neptune design and quality several years ago. Since when, like moths to the flame, we keep going back to buy (way more than we need). We know we can buy online but we keep returning to the Chichester store (which is some way away) because we are made to feel so welcome - it's like visiting family. And because everyone is so helpful with their advice, and efficient with their execution. Top marks to them, well earned !

Neptune Chichester is just amazing. Andie has been so helpful and not sure we could have done our house project without her. Thank you

Easy to navigate website
Good customer service and gtpreatbproducts

We refurbished our house a few years ago and part of the project was to install a kitchen that would take 'centre stage' in the open plan living & dining room area. This meant that it would need to be a kitchen that stood the test of time, would not date and needed to look like a piece of quality furniture, classical, understated & elegant.

There are a lot of kitchen company's for different types of budgets with enticing offers and packages, but we decided you get what you pay for. Which is why when we stepped into the Neptune store showroom and saw the quality of its furniture for kitchens, living rooms and bedrooms, we were sold and what 'clinched the deal' was there life-time guarantee.

This has already paid off, as 4 years on, we had an issue with some of the paint work. When we got in touch with Neptune to raise our concerns, the customer service was outstanding as Jo & Ian arranged a site visit & were clearly determined to keep us as happy & satisfied customers. One of their best painters 'Bart' was booked in to do the remedial work quickly, efficiently and with no fuss.

I can't explain how refreshing and re-assuring this was, no quibbling or trying to squirm out of their promise to do the right thing when things go wrong & treating us as a valued customer. It has made us fall in love with our kitchen all over again and appreciate our decision to stick to the principles of 'you get what you pay for' as for us this experience has proved that Neptune lives up to their reputation for excellent service, integrity & quality craftmanship.

Love Neptune. Beautiful products, great service. Thank you

Great service from Chichester team. Well worth a visit

Was told these outdoor furniture would de delivered as seen - not told the products would be assembled on site. Was raining heavily so had to work indoors in our hallway and we hadn’t arranged to be at home for the almost 2 hours that it took. The sales agent did call to apologise - but I’m not sure I would have parted with that much money if I had known it was ‘flat pack ‘ furniture. Awful customer service - the company have not offered anything other than a ‘sorry’. First and last Neptune purchase I’m afraid !

I attended a cooking demo at Neptune Chichester today.
Becky Wilkinson was superb. Interesting and entertaining. A great afternoon held in the dream store that is the Chichester branch of Neptune. Thanks to all and especially the wonderful Debs.

Can’t fault the service. Misha gave us great advise on colour/ material matchings and Deborah looked after us and made the ordering straight forward. Lovely cup of coffee as well.